Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
15 / 2
Average Mileage:
23,426 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Expedition seat belts / air bags problems

seat belts / air bags problem

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2002 Ford Expedition Owner Comments

problem #10

May 242008


  • 57,000 miles


Other vehicle ran a red light and I struck his vehicle broadside with the front of my car. Car is totaled.

- San Antonio, TX, USA

problem #9

Jan 092007

Expedition 4WD 8-cyl

  • Automatic transmission
  • 41,000 miles
Operating the vehicle at 30 mph on highway, another vehicle pulled into my lane from a side street. My vehicle "T-boned" the other vehicle. My vehicles air bags never deployed.

- Edison, NJ, USA

problem #8

Dec 162006

Expedition 8-cyl

  • Automatic transmission
  • 106,960 miles
- the contact's vehicle air bag deployed when she put her car in reverse. Contact is upset that dealer wont help her because the air bag has a 50,000 mile warranty and her car is at 107,000 miles. The contact received injuries as a result of the air bag deploying.

- Little Rock, AR, USA

problem #7

Jun 152006

Expedition 8-cyl

  • Automatic transmission
  • 29,300 miles


Vehicle with 29,300 miles. Lightly driven, well maintained, inspected, tires checked & oil changed March of 2006. Borrowed my mom's Expedition. (big mistake), leaving the houston area headed for saint louis we got about 200+ miles before the tread came off. Tomball Ford, Ford company & Continental / General Grabber tires changed our lives. Headed in bound in the right or center lane a grassy steep median seperated the South bound traffic. Felt a small bump so I took my foot off the accelerator to slow down & lightly braked to pull over to the right, I didn't have a chance to hit the brake when the right rear passenger tire tread came off, tried maintaining a straight direction to slow the vehicle down, but being so top heavy no matter how hard I tried it shot toward the median leaning to the passenger side where my teenage son was. Thank god he partially laid back his seat & seat belt on. When it rolled on the passenger side, from this point I am told (we both hit our heads & were unconcious) SUV shot out of the median upside down onto another car we contined to roll across the S-bound lanes & came to a stop facing East. Airbags didn't delploy, all windows were busted out(xcpt 2), driver door is the only door that opened. My son & I are thankful, I received staples to the back of my head, I have to have an mri on my head & neck, son has to have his shoulder & hip checked. Drivers seat broke loose, entire dash was destroyed. People in the other car were visiting from another country (I'm filled with sorrow & a lot of counseling ahead of me) their families are in my prayers & thoughts daily, two of the people in the other car passed away upon impact. I didn't know another car was involved. An er lady was talking about the wreck, mentioned 2 people died. I was thinkng no we didn't we are right here. I got the medic there to give me the details. All due to a faulty tire that had problems 00 & 01 model owners were notified but not 02 owners. P275/grabbers.

- Spring, TX, USA

problem #6

Dec 062004

Expedition 4WD 8-cyl

  • Automatic transmission
  • miles
After hitting black ice, the vehicle slid to the left across the road, hit a tree head on and the front air bags did not deploy. (the consumer no longer owns the vehicle)

- Placerville, CA, USA

problem #5

Jun 172004

Expedition 4WD

  • Automatic transmission
  • miles
While driving 35 mph another vehicle ran a traffic light, causing consumer's vehicle to T-bone the other vehicle. Upon impact, both frontal air bags did not deploy. Consumer sustained minor injuries.

- Coronado, CA, USA

problem #4

Nov 092003

Expedition 8-cyl

  • Automatic transmission
  • miles


I rear ended a truck at about 35-40 mph and neither air bag deployed. My vehicle is at planet Ford here in Texas and they told me last week they was going to investigate why they did not deploy. Today they told me that it has to be a direct hit and with $9,000 and the whole front folding on impact I consider that a direct hit. They totaled the vehicle I hit.

- Magnolia, TX, USA

problem #3

Aug 302002


  • miles
While driving 55mph another car hit consumer's vehicle in the right frontt and air bags did not deploy, causing injuries.

- Kearney, MO, USA

problem #2

Apr 302002


  • Automatic transmission
  • miles
While driving at 40mph, the consumer had experienced a head-on collision with another vehicle, in which the airbags did not deploy. Estimated property damage was 20000 dollars. The accident caused the front-end to collapse all the way to the engine block.

- Montebello, CA, USA

problem #1

Jan 232002


  • Automatic transmission
  • miles
While driving vehicle at 30-40 mph, had rearended another vehicle. Upon impact, driver's airbag did not deploy. Consumer suffered bruises.

- San Springs, OK, USA

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