10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
89,002 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Expedition suspension problems

suspension problem

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2002 Ford Expedition Owner Comments

problem #1

Aug 112007

Expedition 8-cyl

  • Automatic transmission
  • 89,002 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Expedition. The contact took his vehicle to the dealer for a routine service check and they replaced the lower driver side ball joints. A few weeks later, while driving approximately 25 mph, his vehicle was struck on the front passenger side by another vehicle. The contact suffered minor injuries. He drove his vehicle home and noticed a burning smell. The following day, the vehicle was towed to a local dealer. The dealer stated that both the upper and lower ball joints needed to be replaced, even though they were just replaced 500 miles ago. The contact also noticed that whoever replaced the ball joints did not check his alignment. The vehicle is currently still at the auto shop and has yet to be completely repaired. The current mileage was 89,500 and failure mileage was 89,002.

- S. Yarmouth, MA, USA

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