Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
73,529 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Expedition suspension problems

suspension problem

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2002 Ford Expedition Owner Comments

problem #7

Aug 012015


  • 102,000 miles


The contact owns a 2002 Ford Expedition. While driving at low speeds and attempting to accelerate, the tires wobbled. In addition, the front and rear of the vehicle were unstable. The vehicle was taken to an independent mechanic who stated that all four rims were bent. The vehicle was taken to another independent mechanic who diagnosed that the belts and bands were worn for all four tires and that all four tires could have blown out. The mechanic stated that the front passenger side tire was frayed to the point that it could blow out and needed to be replaced. All four tires were replaced. The manufacturer was notified of the failures. The approximate failure mileage was 102,000.

- Hinesville, GA, USA

problem #6

Jan 212013

Expedition 8-cyl

  • 85,000 miles
During inspection it was noticed that the upper and lower rear control arms were rusted through and unsafe. Had them replaced including the rusted through shocks. Hood and roof paint shows serious paint peeling and bubbling.

- Landenberg, PA, USA

problem #5

Jun 272013

Expedition 8-cyl

  • 111,086 miles
Had routine service on my 2002 Expedition at dealership, was told I needed to replac upper and lower trailing arm also track arm because of severe corrosion.

- Indianapolis, IN, USA

problem #4

May 012011


  • 185,000 miles


The contact owns a 2002 Ford Expedition. The contact noticed something leaking from under the vehicle. Also, while the vehicle was in operation it would bounce up and down abnormally. Neither the dealer nor the manufacturer were notified of the failure nor was the vehicle diagnosed or repaired. The current mileage was 202,000. The approximate failure mileage was 185,000.

- Lansing, NC, USA

problem #3

May 252004

Expedition 4WD

  • 31,614 miles
Ford Expedition failed suspension system repair request under warranty. The consumer's believed the suspension system is faulty. The consumer contacted the manufacturer but they refused any assistance. The transmission started with an occasional chunk and or ratcheting sound, rough, did not move and would bang when moved, the driver window occasionally rolled up out of the top rack and there was air leakage, the vehicle was extremely bouncy and was so severe that the consumers head would bounce against the roof top of the vehicle and the vehicle swayed severely when the vehicle made a turn around curves.

- Carson, CA, USA

problem #2

Apr 122002


  • miles
The consumer stated that four days after purchase, the vehicle vibrated and lunged side to side, the tires were balanced to try and correct the problem, however the problem was still not resolved.

- Menifee, CA, USA

problem #1

Feb 022002


  • miles
While driving at highway speeds the vehicle will start to vibrate at steering wheel, causing some trouble for consumer on controlling vehicle. Contacted dealer, and the dealer was aware of problem, but had no remedy for problem.

- Arlington, TX, USA

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