Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
70,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Expedition accessories - exterior problems

accessories - exterior problem

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2003 Ford Expedition Owner Comments

problem #6

Jan 012009


  • 200,000 miles


Brakes need to be replaced constantly. Pads wear very fast. Rotors wear easily and need replacement with pads each time. When brought to have rotors turn, was told they are manufactured with very little tolerance and could not be turned even though there was minimal visible wear. Was told they did not "mic" with enough range to tolerate the cut when turning. Rotors should not need replacement with each brake change. Excessive brake dust. Brake dust has eaten away at finish on rims. After last brake repair, front end now has a clicking sound. Brake pedal has always felt spongy. On two occasions with aggressive braking conditions, brakes locked up. Told dealership who said this is normal with the Ford braking systems. Additionally, we have had an ongoing problem with the passenger side fog lamp not staying lit and the metal reflector piece in the fog lamps coming loose. We are now having problems with two (front drivers/rear passengers) door electric locks not unlocking or locking the doors.

- Oxford, MA, USA

problem #5

Jul 012007


  • 20,000 miles
First, the door ajar light came on and stayed on. I continued to go around the vehicle opening and shutting the doors and the light remained on. Consumer could not start the vehicle since the light came on, and had to get a jump to start it. After a few days of this the battery was finally ruined, and I was forced to buy a new one. I used lubricants to try and clear debris from the door sensors and this worked for 3 months. Now it will not work at all. Talked to dealer and they want to charge 600 dollars per sensors. Nothing wrong with sensor its just dirty. Second, the rear ac is making a clicking noise and will not control temperature. I sent it under warranty to the dealership and replaced the ac mechanism, stated "this was a common defect with the vehicle". 5 months later this part went out again and it was no longer under warranty and the dealership would not replace the problem and wanted to charge me over 300 dollars. They apparently replaced the defective part with the same defective part and would repair it again 5 months later!!!. third, the side panels on the Expedition exterior started fading at about 20,000 miles. The dealership replaced them under warranty. About 20,000 miles later we noticed they had faded again. We took it to the dealership and they would not replace the defective panels this time because it was know longer under warranty. Even though it was another defect replaced with a defective part. Forth, the rear passenger exterior door/window trim is bubbling and peeling off. This looks horrible! fifth, the front passenger and font driver window switches that roll down the windows are having issues. I had the motor replaced for the passenger window and it fixed the issue for a little bit. Now the passenger can not roll down the window. However the driver can"?" please help! I need help with any or all of these issues. I don't know where else to go!

- League City, TX, USA

problem #4

Jun 242008


  • 82,000 miles
My locks have failed on my vehicle due to water intrusion into the fuse module. The passenger door locks will not engage and the rear hatch and window locks will not disengage. Dealer service has indicated this is a problem that occurs 2-3 times a year with my make and model vehicle. During a crash the doors to my vehicle could open and subject the occupant to injury. All told this repair will cost over $1000.

- Grove City , OH, USA

problem #3

Oct 112005


  • Automatic transmission
  • 65,000 miles


We own a 2003 Ford Expedition. The child-lock on driver side stays in the locked position and the door has to be manually opened from exterior. The same door will only lock manually and not by automation. Causing my children not to want to sit by that door out of fear of not being able to get out in an emergency.

- Lake Elsinore, CA, USA

problem #2

Feb 032006

Expedition 4WD 8-cyl

  • Automatic transmission
  • 58,000 miles
Have a Ford Expedition. The 2nd row, middle seat will not stay in a locked upright position. Notified Ford, as this is a serious safety infraction. Any child or adult could be seriously harmed in the event of an accident, as the seat would collapse forward. Ford claims the part which controls the latching of the seat into an upright position (known as a seat handle release) is trim and therefore uncovered by warranty. This is not an issue of fixing a door handle or a cracked piece of plastic, but to correct a safety concern that could cause damage in the event of an accident. Repeated phone calls to Ford has yielded no results and while the Ford employees I spoke with concur that the issue is a safety concern, they are unwilling to re-categorize the part or allow the part to be covered under warranty.

- Monroe Township, NJ, USA

problem #1

Apr 292004

(reported on)


  • miles
When door lock switch is depressed the locks fail to respond. Consumer must push the door lock down manually for system to engage. Manually locking doors would cause the locking system to acknowledge that a door is open. The switch has been replaced three times.

- Hawley, PA, USA

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