This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Expedition. The rear windshield wiper became stuck on the glass and would not move. As he attempted to manually remove the wipers, the glass from the windshield shattered. The dealer was contacted and a technician concluded that because there were no recalls and the warranty expired, he was ineligible for a free remedy. The failure mileage was 124,000.
- Portlions, AK, USA
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- Portlions, AK, USA