transmission problem
10.0
really awfulTypical Repair Cost:
$550.00
Average Mileage:
34,000 miles
Number of complaints:
2 complaints
Most common solutions:
- dealer replaced transmission (1 reports)
- transmission was rebuilt at the dealership (1 reports)
Helpful Websites About 2004 Ford Expedition transmission failure
2007Mar 20
(reported on)Expedition XLS 4.6L V8
- Automatic transmission
- 25,000 miles
Last year on Labor Day, we started a 6 hour drive to San Antonio from the DFW area. About 20 minutes in, my 2004 Expedition slipped out of drive. It said it was in drive, but felt like neutral (the tachometer was screaming). I got it back into drive, but it kept happening. It began to happen at lower and lower speeds until I couldn't get it back into drive again. After pulling over, I found that I had lost reverse as well. I limped the truck home in L2 at about 25mph, which was fun. This was at 25K miles. The dealer rebuilt the transmission and the warranty covered it. There was nothing to dispute, as the vehicle was disabled when they took it in (used Ford roadside assistance). It's been okay since then, but now it's starting to make a KNOCK sound (once) after starting the engine. It sounds like when you drop it in reverse, but I'm still in park and just started it. WEIRD. I bought an extended warranty from my bank so I don't get stuck with a major problem, as the factory warranty is up next month.
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A D V E R T I S E M E N T S
2008Mar 05
Expedition Eddie Bauer 5.4L
Transmission failed at only 43K. Out of Warranty. Dealer agreed that 43K was too soon for a Transmission failure and is going to warranty it under a 'Customer Assistance Program'. My cost of the $2,600 dollar expense is $500 plus the $50 dollars for having it towed to the dealer. The dealer only proposed the Customer Assistance Program after I was getting ready to have the vehicle towed to a transmission shop. $2,600 seem awful high for a replacement transmission when other estimates ranged from 900-1900. Of course the failure is probably catastrophic and would require a replacement by any one who worked on it. A repair would probably not be the best solution. No one has torn the transmission down yet to say what the real issue is . I agreed to the Ford Offer because if I have any other problems a Ford dealership would take care of it. Whereas, the other transmission places warranty it among their stores. This could be bad if you are in a location that they do not have a store. Most towns have a ford dealership. The Ford and other guys are only warranting the transmission for 12mo/12k. My gut feeling is that this issue will raise it ugly head again. I am going to look into an extended warranty and do the math to see if the 'insurance' is worth it. My recommendation for anyone else facing this issue of a transmission failure after the warranty end dates, is to request that the repair be handled under the 'Ford Repair Assistance Program'. At least this lets them know you are aware that this is a known problem and that Ford does offer assistance. I am grateful that the dealer I dealt with had the professionalism to make this available to me.
Harry S.
Foley, AL, USA
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