2006 Ford Expedition limited. Consumer writes in regards warranty repair dispute and driver's side power window being extremely slow in the closing operation the dealer lubed the window and stated there was no problem found. After complaining several times about the window, the dealer finally determined there was a problem. However, the consumer was informed the parts and labor were not covered under the extended warranty. The consumer stated the problem existed going back to Dec 11, 2006 and the defect was not addressed or corrected while the vehicle was under the original factory warranty. The consumer stated he should not be responsible for repairs that were callously overlooked and ignored by the dealer. Also, the lower radiator support to the body mount was severely rusted and showed signs of actual material failure. The consumer stated the condition can and will evolve into the root cause of both mechanical and safety related failures. The major body and front frame support failing under driving conditions could lead to engine failure, and loss of control of the vehicle. The most serious safety concern, was the front brake lines which were showing signs of serious rust. The dealer informed the consumer the lines could only be replaced under warranty if there were signs of leakage. The consumer stated corrosion in the form of rust would compromise the integrity of the steel brake lines, allowing brake fluid to leak out resulting in a total loss of braking power. The left rear door would not open from the inside, the driver's front door had to be slammed in order for it to close properly, the front axle drive pinion was leaking and had to be replaced.

- Churchville, PA, USA

My best friend father and grandmother died inside an SUV accident that emerged into a swimming pool. Windows were closed. There was no way out of the SUV due to power windows. They sat there waiting for death. Something has to be done to all vehicles who are built with power windows. The same way that most modern vehicles now have a way of escaping from the trunk of a car why isn't there something where there is a way of escaping from a car window if the car goes into a pool of deep water above 5 feet. These automobile companies need to create an emergency mechanism in all power windows in case of the car going into a lake, river, pool, etc. All windows front and back windows should have a manual roll down knob or whatever it is called for such accidents. I'm pretty sure that if my friends father had some kind of tool to break the windows he would of but who is to say that the rushing waters would have still killed them. They were senior citizens that died so tragically and they are not the only one. I'm not sure if this is the right department for such a complaint, but if this is the wrong department can someone please direct me to the proper channels. This incident is still under investigation but it is not known how they ended up inside a swimming pool. If such mechanism is invented, it should not be an optional it should be mandatory just like seatbelts and airbags and should not be costly to the consumer due to that it is a life saving to humans and animals for that fact. I hope I am understood and that this complaint should be taken seriously as it will save a lot of lives. I also hope that I have made my self clear and understandable. Thank you.

- Kissimmee, FL, USA