This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Expedition. The contact stated while driving at approximately 30 MPH, the vehicle independently slowed to approximately 2 MPH. The contact observed that the check engine warning light illuminated. Additionally, the speedometer went blank. The contact stated that when she depressed the accelerator, the vehicle would jerk forward. The contact pulled off of the road and turned off the vehicle. The contact stated that when she restarted the vehicle the vehicle failed to respond when shifted into drive with the accelerator pedal depressed. The contact stated that she drove the vehicle to her residence. The vehicle was diagnosed by an independent mechanic who could not duplicate the failure. The vehicle was not repaired. The contact stated that the failure recurred intermittently. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.
Identical to numerous other registered complaints (June 4, 2018 NHTSA id number: 11099593, September 26, 2018 NHTSA id number: 11131784, June 14, 2018 NHTSA id number: 11101913, April 9, 2018 NHTSA id number: 11084000, August 8, 2016 NHTSA id number: 10894005): Sudden deceleration with gauges flashing - wrench light on, miles to zero with no numbers, speedometer fails. At the same time, the car begins bucking with sudden acceleration and deceleration, but ultimately the vehicle is losing power and acceleration is limited or useless. Several times I could reset the engine problem by turning the vehicle off and restarting. The last two times it occured when accelerating from a stop and the vehicle refused to shift from 1st gear. I attempted to restart it after pulling off the road but it did not fix it this time. (and on these occasions the dash lights did not change right away/first). I pulled over 3 more times and tried shifting through all the gears manually, including using the 4WD toggle, and that finally allowed the car to shift normally. This is extremely dangerous and at higher speeds can cause the car to lose traction. I've been fortunate that this has only happened twice at 65mph and I was in a position to get to the side of the road without incident. The total number of times has been 8 in approximately 2,000 miles of driving. If this happens now that snow and ice are on the road, it could cause a catastrophic crash.
Car was driving fine and then it stopped accelerating, wouldn't change gears or go over 20mph. We brought it to our local repair shop who thought it was the timing chain. We then had it towed to the Ford dealer (koons in falls church, va) they said that it is a problem with low oil pressure and the engine has been affected. They gave us an estimate of $11,000 to repair (needs a new engine). The car only has 89,000 miles and has been perfectly maintained. I can only assume that a car this young that has been property maintained has some kind of manufacturing defect.
The contact owns a 2012 Ford Expedition. While driving various speeds, the vehicle shut off and the speedometer gauge went to zero. The contact stated that the vehicle had to be coasted to the side of the road and would restart occasionally. The contact called monaco & sons motor sales, Inc (767 new london turnpike, glastonbury, ct 06033, (860) 652-3000) and was informed that the vehicle was not included in a recall. The manufacturer stated that there was no recall and advised the contact to call NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was 98,000.
The 2012 Expedition has prior recalls for transmission issues. I purchased mine 3 months ago and am now being told I will have to have the entire transmission replaced to the tune of $6,000 but yet my VIN# is not part of the recall list.
While driving especially on the highway there is a downshift in the gears and the instrument panel goes blank I then pull over to the side of the highway turn of the engine and then start up again and every thing is back to normal. On 1/22/17 it was really bad as the same happened and I tried to pick up speed but nothing happened I had to put on my flashers and easy over to the embankment. On 10/05/16 I took the vehicle back for power train control module to the dealership but as far as I am concerned the problem still exist. As a matter of fact this has happened quite a few times since October.
While driving my 2012 Expedition 45 - 60 mph, the vehicle downshifted without warning and stalled more than once and jerked repeatedly. The vehicle was taken back to the dealership twice for the same occurence listed on the recall notification. The dealer claims they "fixed" the problem by installing the new software again. The issue occured again while driving home with my family in the vehicle on the highway where the acceleration dropped down to first and the rear tire locked up. We all thought we were about to die with the traffic coming behind us. Ford needs to resolve this issue and I have never experienced something so dangerous before. Ford must be held accountable for this defect and fix the issue as people have invested in purchasing thier brand. I pray no one gets injured from this malfuction and defect on these vehicles.
Vehicle accelerated unintended and unexpected. Speed was uncontrollable. Driver avoided to the best of his abilities standing workers and unintentionally hit two other vehicles and workers inside those vehicles. 6 injured taken by ambulance two critically hurt!
A D V E R T I S E M E N T S
- Magnolia, AR, USA