Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,619 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Explorer body / paint problems

body / paint problem

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1998 Ford Explorer Owner Comments

problem #13

May 102015

Explorer 4WD 6-cyl

  • Automatic transmission
  • 220,000 miles

A D V E R T I S E M E N T S

The contact owns a 1998 Ford Explorer. The contact stated that when the vehicle was parked, the front passenger side door did not open from the inside or outside. The contact stated that the passenger had to climb over and go out of the front driver's side door. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 220,000. Updated 7/1/15

- Mcminnville, OR, USA

problem #12

May 012014

Explorer

  • 228,000 miles
The contact owns a 1998 Ford Explorer. The contact stated that both, the driver side and passenger side doors became jammed and were unable to be unlocked. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 228,000.

- Timmonsville, SC, USA

problem #11

Nov 292007

Explorer 6-cyl

  • Automatic transmission
  • 132,050 miles
The contact owns a 1998 Ford Explorer. While inside the passenger compartment, the contact attempted to unlock the doors with the unlock button; however, only the driver side and hatch doors unlocked. The passenger side door would not unlock and remained in the locked position. Ford stated that the contact would be responsible for the repair costs. The current mileage was 132,099 and failure mileage was 132,050.

- Point Mugu, CA, USA

problem #10

Jan 042006

Explorer 4WD 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact stated the passenger's door will not open from the inside or outside. The vehicle has not been to a dealership to determine the cause of the problem.

- Long Valley, NJ, USA

problem #9

Aug 132004

Explorer 6-cyl

  • Automatic transmission
  • miles
1998, Ford, Explorer, consumer had problems at different times getting the driver's side door not open after the vehicle was unlocked. This problem happened while consumer was driving or when the consumer was out of the vehicle.

- Dallas, TX, USA

problem #8

Jul 052002

Explorer

  • Automatic transmission
  • miles
Driver's side door would not open. Both the key and keyless entry failed to open the driver side door. It was also impossible to open it manually from inside and outside since linkages were bent and latch mechanism was inoperative. Latch assembly and arms were replaced.

- Foster City, CA, USA

problem #7

Jul 052002

Explorer

  • miles

A D V E R T I S E M E N T S

Cannot open driver's side door. Automatic door opener does not work, door handle does not open door, key does not open door. The only way to exit the car is to crawl over the front seat divider and exit through the front passenger seat door. The driver is literally trapped in the car. I have scheduled service at the dealer tomorrow, July 9, 2002. I will be interested in seeing how the service people get in or get out of the car through the driver's side when I drop the car off. This is a serious failure of either an electrical or mechanical component and could cause serious harm if a person was required to exit the car on the driver's side in an imergency.

- Foster City, CA, USA

problem #6

Dec 112001

(reported on)

Explorer 4WD

  • miles
Electrical problems with the electric door locks on drivers side has broke 3 times. Gas pedal sheared off while driving down the road. Heater went out; mechanic said there was a 1997 Ford part on the 1998 truck. Face plate for the radio, time is out. Lever for the passenger seat broke off. All of this happened at 25,000 miles. This is the first Ford I ever owned and unfortunately the last!

- Collinsville, IL, USA

problem #5

Sep 152001

Explorer

  • Automatic transmission
  • miles
Driver's door lock is no longer operational, key code and key will not unlock vehicle. Nor will inside door handle work. Consumer is concerned in case of a accident she will be trapped in vehicle.

- Lilburn, GA, USA

problem #4

Jan 292001

Explorer

  • Automatic transmission
  • miles
Doors on driver and back passenger sides will not open from inside of vehicle which could pose a risk if quick exit is needed. Consumer states upon arriving home she tried to exit vehicle by pulling the door handle to open door when all of a sudden it failed to open, consumer states she had to crawl over the passenger side to get out of vehicle, consumer states she also has to go through passenger side to get into vehicle, also the back door on the same side is broken with the same problem.

- Greenwood, SC, USA

problem #3

Jan 032001

(reported on)

Explorer 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Drivers side door does not catch properly. Nlm

- Harrisburg, PA, USA

problem #2

Mar 011999

Explorer

  • miles
Brake pedal and switch, auto door lock and brake lights.

- Burbank, CA, USA

problem #1

Feb 111999

Explorer

  • miles
Power locks malfunctioning; once unlocked and consumer gets out go to rear of passenger side to take infant out of css, the doors have locked automatically. It took six tries before she could get to the door.

- Gastonia, NC, USA

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