This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving late at night in a residential neighborhood my wifeS Explorer stalled in the middle of the street. She had the Explorer towed home for me to diagnose. I examined the Explorer and found that the inertia switchS electrical connector had slid off. This resulted in the loss of power to the fuel pump. Ford has located this switch near the floor on the passenger side foot area with the wiring routed under the carpet. Repeated passenger foot pressure on the floor had resulted in the connector sliding off. While driving this reduces steering and braking efficiency as well as forward movement. Thank goodness she was not on a freeway, bridge, tunnel or maneuvering through a curve which could have resulted in a serious accident.
This vehicle was the replacement for the 1997 model with the same problem that Ford insisted did not exist 2yrs. Ago. They have now acknowledged a problem with the fuel pump that we feel very strongly is a safety isssue. They have also informed us that there are other Explorer in the state of Colorado that have the same problem. We feel that Ford is deliberately trying to minimize this problem. Vehicle "cuts out/stalls" upon accelleration which by definition of the NHTSA is a safety defect!! we filled a report on our 1997 vehicle in January of 1998. Please see NHTSA ref. #523114.
A D V E R T I S E M E N T S
- Livermore, CA, USA