Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
4 / 1
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Explorer steering problems

steering problem

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1998 Ford Explorer Owner Comments

problem #8

Nov 102001


  • miles


When turning steering wheel to the left theres a rubbing grinding sound coming from steering. Took to dealer, and they stated that steering wheel case needed replacing.

- Omaha, NE, USA

problem #7

Mar 042002

Explorer 4WD

  • Automatic transmission
  • miles
Steering wheel makes a clicking noise and vibrates floorboard. Sound in the steering has progressed, and has more play since problem occurred. Dealer was notified. Please more information.

- Santa Ana, CA, USA

problem #6

Oct 032001


  • Automatic transmission
  • miles
While driving a bolt came out of steering column which rendered steering totally inoperative. Also, it deactivated air bag. Consumer lost control of vehicle. Contacted dealer, and dealer was not being cooperative.

- Grand Prairie, TX, USA

problem #5

Aug 311999

Explorer 4WD

  • miles


Vehicle a lemon in shop for 9 months, turning steering wheel would not turn tires, steering knuckle broke casting at wheel.

- San Diego, CA, USA

problem #4

Jul 012001


  • miles
While traveling at approximately 30 mph steering wheel came off in driver's hands, causing consumer to lose directional control of vehicle. Consumer was able to stop vehicle without incident. No determination has been made as to the cause for this problem.

- Miami, FL, USA

problem #3

Aug 111999


  • miles
I bought my truck in Sept 1998. In Aug 1999 I took it into the dealer because the drivers mirror vibrates at speeds of 55mph and up. Also the steering wheel vibrates and the left front tire feels like it is going to come off at about 65 mph. I have everything documented and have been in now 7 times. The first time they changed the mirror, the 2nd the balanced/rotated the tires, the 3 time they had me buy new tires, the 4th the put another set of new tires on, the 5th I had the service mgr and head mechanic drive it again the tires were balanced/rotated, the 6th time the regional service manager drove it. Then a factory rep from Ford Motor Company came down from detroit and called me on the phone. With each time I had it in I was told it is "normal" for a mirror to vibrate but each of them said they didn't feel the virbration in the front end or steering column. I wrote a letter to the owner of the dealership along with a C/C to the president/CEO of Ford Motor Co. I stated the ga lemon law/new car warrenty act of 1990 and per the lemon law giving them 1 more opportunity to fix the problem. The service manager called me on 11/4/99 and I took it in the am of 11/5/99 for the 7th time. He looked the suspension over and said he could not find anything wrong. I have copies of everything I mailed out and all the times I have been in. The vehicle has gotten worse, it is hard to see anything out of the drivers mirror at 50 mph and I can not see anything at 70 mph. The left front tire feels like it is going to come off when I reach about 65 mph, and it also is hard to control the vehicle. The steering wheel has a vibration in it and the front seats now have a vibration. I feel very unsafe in this vehicle. I ask on 11/5/99 about a replacement and the service manager said the dealership said they would not do that. I would have to go persue the lemon law. I don't want my children or anyone else to get hurt. Please help!!

- Dallas, GA, USA

problem #2

May 261998

Explorer 4WD

  • Automatic transmission
  • miles
Steering column failed.

- Buena Park, CA, USA

problem #1

Jan 241998

Explorer 4WD

  • Automatic transmission
  • miles
Loss of control resulted in accident

- Woodbury, NY, USA

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