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10.0

really awful
Crashes / Fires:
44 / 0
Injuries / Deaths:
84 / 7
Average Mileage:
1,938 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Explorer wheels / hubs problems

wheels / hubs problem

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1998 Ford Explorer Owner Comments (Page 2 of 17)

« Read the previous 20 complaints

problem #318

Mar 272001

(reported on)

Explorer

  • miles

A D V E R T I S E M E N T S

I sent a letter requesting a full refund. Sent my original receipt with copies and received a letter back saying my original receipt was not received. I have received several recall notices on these tires. I would like a refund back in the amount of $335.94, I have copies showing that I purchased 4 new tires. I had numerous problems with the tire prior to this recall. No safety defect listed. (dot number: Vd tiresize: P235/7515)

- Casselberry, FL, USA

problem #317

Dec 142001

Explorer

  • miles
Driver lost control of car due to tire tracti0N during incumbient weather. Driver stated that tires were brand new bf uniroyal tire paw tires dotp235/75R15sl size 15X7 purchased new due to Firestone recall.consumer wants tires replaced with a better brand at no cost.

- Los Angeles, CA, USA

problem #316

Dec 312001

Explorer

  • miles
Tires had been wearing out from inside out.had taken vehicle to dealer for the situation, but dealer said that problem was with tires that had need to be replaced.

- Macon, GA, USA

problem #315

Dec 072001

Explorer

  • miles

A D V E R T I S E M E N T S

Consumer had experienced some problems with suspension. Had to replace shocks and tires. Currently, dealer indicated that wheels needed to be replaced also to correct the problem.

- Vernon, CT, USA

problem #314

Nov 012001

(reported on)

Explorer 4WD

  • miles
Replaced for recall 8/9/00, but not a auth.tire for Explorer-rough/bouncy ride & harder to handle on road, side steps on rough road, don't feel safe. Bridgestone ignores, don't know what to do. (tiresize: Lt23575R15)

- Omaha, NE, USA

problem #313

Sep 032001

(reported on)

Explorer 4WD

  • miles
4 sets of tires within 50,000 miles. (tiresize: P235/75R15)

- Centreville, VA, USA

problem #312

Sep 082000

Explorer

  • miles

A D V E R T I S E M E N T S

Consumer replaced his Firestone tires, with Goodyear Wrangler radials (M+S) consumer received a recall notice, however the only approved Goodyear tires for the Explorer were the Wrangler rt/S, ht, gs-a, or at/S consumer states he is quite concerned. Consumer states when he first received the tires his initial reaction was that they appeared smaller in the fenders then the Firestone wilderness tires that were replaced, but he dismissed that thought since they were marked P235 75R15 and were purchased from a Ford dealership.

- Montgomery Village, MD, USA

problem #311

Jul 152001

Explorer 4WD

  • miles
Had to replace all tires for fear of other tires blowing up after fierstone manager commented that tire S blow up after 57,000 miles. (per firstone store manager at mira mesa- California store). Me manager. (dot number: W 2 U U tiresize: P225/70R15)

- San Diego, CA, USA

problem #310

Jul 222001

Explorer

  • miles
Front driverside tire blewout while on vacation in Oregon. Tred was totally removed. Thank the good lord that my daughter (7yrs) and myself were able to come to a complete stop without rolling the vehicle. Front under bumper guard was ripped off and side. (dot number: W2hl tiresize: P235/75R15)

- San Dimas, CA, USA

problem #309

Jul 012001

Explorer

  • miles
PE00 020; when consumer is traveling vehicle shakes due to Firestone tires.

- Kansas City, MI, USA

problem #308

May 122001

Explorer

  • miles

A D V E R T I S E M E N T S

The vehicle suddenly became impossible to steer by pulling to the right and to the left due to a blown out tire. The wilderness ht tires appear to have the same defect as others and should be recalled too.

- Union, ME, USA

problem #307

Jun 222001

(reported on)

Explorer

  • miles
2nd tire recall, but weeks have gone by and they never have replacements available. (tiresize: P235/75R15)( dot number: Tire size: P235/75R15 )

- Ormond Beach, FL, USA

problem #306

Oct 151999

Explorer

  • miles
The tire blew out and fiirestone would make no replacement under the road hazard guarantee.( dot number: )

- Atlanta, GA, USA

problem #305

Oct 141999

Explorer

  • miles
During August, 2000, I contaced NHTSA relative to the tire failure on my explore; however, the agent I talked with on the telephone did not take any information or suggest any action to be taken. I was informed at that time that a recall was immient. Therefore, I mailed the necessary documents to Firestone and Ford Motor Company on or about August 23, 2000. Since that time I have had very little correspondence with either company. The only thing Firestone has said is that my accident occured in October 1999, which was prior to the January 1, 2000 recall date. Please advise as to how tires determined to be defective as of January 2000 were not in fact defective and subject to the same recall as those on my Explorer. The tire on the left rear blew out on I-59 between birmingham and tuscaloosa on or about October 14, 1999. The next day I replaced all tires with a new set. I look forward to hearing from you soon regarding this matter.. no safety defec tlisted.( dot number: )

- Mobile, AL, USA

problem #304

Mar 112001

(reported on)

Explorer

  • miles
The consumer surrendered his Firestone tires which had the same description, size and serial number as the recalled tires, the manufacturer replied that the consumers tires were not included in the recall and that he was not entitled to reimbursement (Firestone Wilderness AT 235-75-15 vdhl228). Nlm

- Naperville, IL, USA

problem #303

Apr 192001

(reported on)

Explorer

  • Automatic transmission
  • miles
Tires were original equipment on a 1998, Ford, Explorer, tire size P23575R15, dot number not available, tires had 35 thousand miles on them. All four tires would not stay inflated, tires continuously went flat. Consumer states continously had slow leaks fron stones from dirt road thathe lives on.

- Jeffersonville, VT, USA

problem #302

Feb 012001

Explorer

  • miles
Have vibration, irregular wear, noise. Have had three different companies look at car & they all determined it was the tires. I only have 19,000 miles on vehicle and should not need to replace tires. Went to family tire, Firestone, & world Ford. All have thrown up there hands and dont want to help out the consumer. Call the 800 # for Firestone all they say if they are not recalled. Article dtd 4-12-01 states they are recalling more Firestone tires with the same problems I'am having. The model that is now being recalled are P265/70R16. I feel that it is unsafe for me and my two small kids to be behind the wheel because of this. What will it take another death and familt loss for someone to wake up and pay more attention. If need be will replace tires and contact an attorney. I don't seem to be getting anywhere this is my last resort. (tiresize: P255/70R16)( dot number: Tire size: P255/70R16 )

- Pembroke Pines, FL, USA

problem #301

Apr 122001

(reported on)

Explorer

  • miles
Left rear tire had a flat. Took vehicle to private shop who happened to notice spare was larger than other tires. Consumer took vehicle to Ford dealer, and dealer noticed that other tires on vehicle were incorrect tires, and that spare tire was the correct one.

- Goldston, NC, USA

problem #300

Mar 262001

(reported on)

Explorer 4WD

  • miles
Right rear tire shows signs of crack where the tread meets the sidewall completely around tire. This tire is not covered under the recall, and the only thing they said that they can do is to replace the one tire at cost to my local Firestone dealer. Any ideas on what to do I know the last thing they want is a another recall. (tiresize: 235/75/15)( dot number: Tire size: 235/75/15 )

- Levittown, NY, USA

problem #299

Mar 212001

Explorer 4WD

  • miles
Departed topsham, me traveling South on I-95. About 1/2 hour outside of manhatten, NY the right rear tire blew out casing the Ford explore to swerve to the right and hitting the guardrail. (dot number: W2hlipy317 tiresize: 235/75/R15)

- Topsham, ME, USA

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