This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The biggest problem I have now is my transmission, on August 1st, my Explorer lost its reverse, it is now August 25, and I still do not have my car, they fixed it on Aug 20, it broke that night, took it back Aug 22, broke again and then took it back that night and now they still have it and dont know what is wrong with it. I told them all I want is a car, but they say they cannot give me one. Why? I dont have a car, I lease the one I have, cant drive it, still have to pay for it, and they wont give me a loaner.
I purchased my Explorer about 1 year ago. I have had nothing but problems with it since I bought it. Just in the last 3 months it has been in the shop at hometown motors at least 4 or 5 times. And everytime they get it in they charge me a hundred dollar deductable plus what the warranty won't cover. I had to pay 1300.oo for my warranty and I have had to pay almost $700 since then on the work for everything going wrong with the Explorer. I have all of my receipts being gathered. Who can I get ahold of to tell them about this lemon that I bought. I cannot afford for this to keep going on.I still owe the car company almost 300 dollars from last week when my Explorer was in the shop for almost 2 weeks. Please email me back and tell me everything I should do to get this problem fixed. I really appreciate it.
A D V E R T I S E M E N T S
- Girardville, PA, USA