This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a recall from Ford in Aug. "07 to replace the wiring in my cruise control. I took my vehicle in Sept. '07. They disconnected my cruise control and stated they do not have the part (05S28) to repair it. I have been without my cruise control for 5 months.
I own two Ford; a 1999 Ranger XLT ext. Cab and a 1999 Explorer - eddie bauer. Both are equipped with a cd/cassette/am-fm radio combination. The display lights on both radios units do not work. The internet is full of other owners with the same complaint. My mechanic said it was a manufacturer defect. I called a Ford dealer and was told that when these units were produced, the defect existed. It is in the way the wiring was soldered in. Why has this not been recalled? Ford will fix it for 400.00!! they should have never sold this item as an option and certainly should be held accountable. Strict liability! they knew the problem existed yet continued to install these defective units.
Normal, light usage (11,000mi/Y); scheduled maintenances performed. 1. rear axle seal(s) leaking. 2. front pinion gear seal leaking. 3. parking brake flooded with fluid from 1 or 2, not sure. 4. evaporative unit for ac defective, needs replacement. 5. lcd for clock/audio system defective. 6. rear window wiper motor failed twice. ------- manufacturer admits not usual wear/tear, but won't cover any portion of approx. $2000+ repair cost, nor even provide "loaner".
Service bulletin oom 12 from Ford was for the replacement of the camshaft tensioner in my 1999 Explorer. It was replaced on 11/27/01 and now needs to be replaced again. The Ford service center refuses to see the same componet continues to fail again and again as their problem.
A D V E R T I S E M E N T S
- Cookeville, TN, USA