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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
36,505 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Ford Explorer accessories - interior problems

accessories - interior problem

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1999 Ford Explorer Owner Comments (Page 1 of 2)

problem #27

Apr 202013

Explorer

  • 159,118 miles

A D V E R T I S E M E N T S

The contact owns a 1999 Ford Explorer. The contact stated that the driver's seat reclined farther than normal. The contact inspected the vehicle and noticed that the reclining bolt was separated from the metal track. The vehicle was not taken to the dealer. The manufacturer advised the contact that the vehicle was not included in NHTSA campaign number 03V281000 (seats). The vehicle was not repaired. The approximate current and failure mileage was 159,118.

- Eaton , OH, USA

problem #26

Aug 282012

Explorer

  • 173,000 miles
Seat broke on impact.

- Charlotte, NC, USA

problem #25

Mar 292009

Explorer

  • 70,000 miles
The contact owns a 1999 Ford Explorer. The contact stated that the drivers side seat would not stay in the upright position. The vehicle was inspected by an independent mechanic and they advised him that the bolting of the seat failed due to the weight capacity. The vehicle was not repaired. The manufacturer was also contacted and they offered no assistance. The failure mileage was approximately 70,000.

- Lusby, MD, USA

problem #24

Aug 232010

Explorer 6-cyl

  • Manual transmission
  • 160,000 miles

A D V E R T I S E M E N T S

The contact owns a 1999 Ford Explorer Sport. The contact stated that the front driver side seat became detached from the mounting bracket of the base. The vehicle was not taken to be examined for the cause of failure. The manufacturer was notified and the contact was advised to take the vehicle to an authorized dealer where he would be liable for any repairs. The vehicle was not repaired. The failure and current mileage was 160,000. Updated 12/21/10 the consumer stated he fixed the seat at his expense. Updated 12/29/10

- Shively, KY, USA

problem #23

Jun 182006

Explorer 4WD 6-cyl

  • Automatic transmission
  • 103,340 miles
Every since I had my 1999 Ford Explorer worked on for the seat recliner recall I have had problems with my driver's seat moving like it was not properly secured. I finally was able to determine that the pin holding my drivers side seat to the rail that the side slides on, front to rear, had pulled out of the hole. This means that my seat was not secured to the vehicle. I have attempted to put the pin back into the seat rail but it will not stay in. The result is that the seat remains unsecured to the floor and will fall back if I lean back in it!

- Federal Way, WA, USA

problem #22

May 022006

Explorer 6-cyl

  • Automatic transmission
  • 34,000 miles
Here is the complaint(s) sent to Ford Motor Co about my 1999 Explorer: I have had repeated problems with the driver seat breaking. It yields an unsafe condition and should be recalled. I am very dissatisfied with this repeated problem. I have lost the use of my car and money on several occasions. It is currently in for the same repair again. I have brought this to your attention in the past and have not received any help. Please respond to this in writing and let me know my options. Thanks for your attention to this matter. I then called then and then emailed them this follow up:I called the number you requested and spoke with jason and am dissatisfied with answer he gave me. He did say he would report my case to the engineering department. I would encourage you to do that as I believe the structure of your driver's seats are not properly designed and are unsafe. My experience with them is that the adjustment mechanism bends and then the frame fractures and then the seat can possible snap off. Obviously this is a serious problem if this occurs while driving. I am a registered structural engineer by profession so I understand the basic principles of this issue. Your engineers should check their calculations and/or check the metallurgy of the seat components. There is no reason for a properly designed seat to break like mine has. Probably never buy another Ford, primarily because of this and the lack of standing behind your product.

- Westerville, OH, USA

problem #21

Apr 112006

Explorer 4WD 6-cyl

  • Automatic transmission
  • 50,000 miles

A D V E R T I S E M E N T S

: the contact stated a popping noise was heard then the bottom of the driver's seat had broken. When the contact sits in the seat, the seat leans to the right side. The dealership has not been notified.

- Royersford, PA, USA

problem #20

Feb 012006

Explorer 4-cyl

  • Automatic transmission
  • 23,400 miles
: the contact stated the driver side seat does not recline. If the seat is adjusted to lean forward, it will not go back. The dealership determined the seat needs to be replaced because the seat track is bent. Updated 2/24/2006 - the seat will recline but will not adjust. It is frozen on the track and as a result the consumer cannot reach the gas pedal.

- Long Beach, CA, USA

problem #19

Feb 092005

(reported on)

Explorer 4WD

  • miles
Consumer replaced front driver's seat (bottom frame) 3 times. Each time the seat frame has broken in the same manner. The frame metal ripped/tore at the location of the mounting bolt for the recliner lever. The tearing caused the seat back to recline without warning on the left side. As a result the driver fell backwards away from the steering wheel.

- Fort Carson, CO, USA

problem #18

Jul 012002

Explorer 6-cyl

  • Automatic transmission
  • 45,000 miles
While consumer was driving the frame at the base of the seat broke in two. The metal bracket connected to the side of the side adjustment broke and caused the seat to fall back.

- Greenville, SC, USA

problem #17

Feb 192003

Explorer 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

There was a recall for the driver's seat recliner bolt. After taking vehicle in 3 different times to get recall work done, after it was completed, the seat is still malfunctioning due to damage done in the interim between the malfunction and a year later getting the recall bolt fixed. The different brackets and bolts that support the seat broken. Driver is relying on steering column for support while driving, and also has back pain due to lack of support. The seat recliner lever is bent and exposed, which is tearing the fabric of the seat and also scrapes against the driver when entering and exiting the vehicle, causing bruises and pain on the back of the driver's leg. Attempts to work with Ford Motor Company, the better business bureau, and the dealer have proved futile.

- Houston, TX, USA

problem #16

Aug 222003

Explorer

  • miles
03-V-281-000:the upper bolt on the driver's side high back seat, that attaches the seat recliner mechanism to the seat back frame, could fracture. If the bolt fractures and does not jam in the seat back frame, the seat back may recline until it makes contact with an object behind the seat, such as the second row seat cushion. Consumer has the same problem.

- Sarasota, FL, USA

problem #15

Apr 092003

Explorer 4WD 6-cyl

  • Automatic transmission
  • 71,200 miles
Crossbar under front of power seat broke I was told the whole assembly including motor needs replaced not just the bar. It is like driving on water(floating around). The warranty would cover if the motor failed or if it was a nonpowered seat. This is hazardous and should be fixed as a safety issue.

- Romeoville, IL, USA

problem #14

Dec 112002

Explorer

  • 63,568 miles
Consumer states that while driving and without warning the driver seat will fully recline back causing a distraction to the consumer. Dealer notified.

- Kenna, WV, USA

problem #13

Feb 262003

(reported on)

Explorer

  • miles
The seat latch assembly broke.

- Grand Rapids, MI, USA

problem #12

Feb 192003

Explorer 6-cyl

  • Automatic transmission
  • 33,000 miles
The front row electric bucket seat collapsed backward without warning. The bolt that holds the seat, had crystallized and broke. Scc

- Napa, CA, USA

problem #11

Jun 082002

Explorer

  • miles
While driving at speed limit of 45 mph bottom bolt that holds drivers seat broke, causing the seat to fold back. Consumer had barely survived this incident.

- Concord, OH, USA

problem #10

Nov 272000

Explorer

  • miles
The right side of the rear seat cushion was coming loose.

- Fayetteville, NC, USA

problem #9

Nov 012001

Explorer

  • miles
While driving the mechanism that holds the driver's seat back broke. Took to the dealer and the seat was fixed. After a few days later it broke again, this time not only the mechanism, but the plastic side cover and the seat cover were damaged. Consumer stated there may be a design deficiency of the mechanism or a manufacturer deficiency of the entire seat.

- Carolina, PR, USA

problem #8

Jun 242002

Explorer 4WD

  • Automatic transmission
  • miles
While driving 65 mph, driver's seatback rest collapsed completely backward. Dealer notifed and notice that bolt was shearing off. Consumer adds seat bolts snapped in half causing seat back to collapse and drivers hands went off the steering wheel and foot hit the gas pedal causing vehicle to be out of control.

- Warren, MI, USA

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