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8.7

pretty bad

Typical Repair Cost:

$68.00

Average Mileage:

95,333 miles

Total Complaints:

3 complaints

Most common solutions:

  1. replace blend door actuator motor (3 reports)
Ford Explorer AC / heater problems

AC / heater problem

Helpful Websites About 2002 Ford Explorer clicking sound in front of vehicle

A D V E R T I S E M E N T S

problem #3

2009Sep 01

Explorer XLT V8

  • Automatic transmission
  • 86,000 miles

I just paid 6,300 for a new engine at 86,000 miles and now we have no heat. After what I have read it is a blend door problem and the clicking sound is coming from the actuator motor having a gear stripped. To make it all even suck more the transmission is clunking when is changes gears. We are upside down on the loan and feel completely stuck. Ford sucks.

Jen K.

Highlands Ranch, Colorado, USA

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problem #2

1920Mar 12

Explorer XLT V6

  • Automatic transmission
  • 110,000 miles

this idea was not one of fords better ideas. to put these junk actuator doors in the explorer.

coch457ohio

New Waterford, Ohio, USA

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problem #1

2007Oct 15

Explorer

  • Automatic transmission
  • 90,000 miles

A lovely clicking, thumping sound started to happen whenever I tried to turn the heater on. The problem besides the noise? No heat. Took to a different dealership than the one I bought it from and they quoted over $800 to fix the problem. The best part? The part that was broken-costs $68.00. Fast forward. Mid January. I have a small dashboard defroster that tried very hard to thaw my windshield. 45 minutes after starting the car and scraping the INSIDE of my windshield, I could attempt to drive. I wore a snow suit everywhere I went and covered myself in a blanket. The dealership had told me that they would have to remove my whole dashboard to fix the problem. After freezing my bodyparts off, I decided to fix it myself. I took everything I could off the dashboard because that's what the dealer said they had to do. But no. Just under the steering wheel, if you pull out part of the panel, you can reach the part just fine. So, 3 months of freezing, one blend door actuator motor, 8 wasted hours and $68.00 later- I had heat. Thanks Ford. You're great.

ccphillie

Clarence Center, NY, USA

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We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your AC / heater problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.