body / paint problem
7.0
pretty badTypical Repair Cost:
$2,150.00
Average Mileage:
56,500 miles
Number of complaints:
10 complaints
Most common solutions:
- repaint entire roof and/or hood (6 reports)
- not sure (4 reports)
Helpful Websites About 2002 Ford Explorer paint is peeling on the roof/hood
2007Mar 01
Explorer XLT V6
- Automatic transmission
- 65,000 miles
The paint (ours is black clearcoat) started cracking on roof, then began peeling. I then noticed that similar cracks were starting to form on the hood and even fenders. Estimates have ranged from $1,500 to $3,000. The estimator from CarStar collision recommended that I take this problem up directly with Ford. Has anyone had any luck getting Ford to address this issue? If I can't get any resolution, this will absolutely be the last Ford I ever buy.
2005Jul 14
Explorer XLS V6
- Automatic transmission
- 70,000 miles
Last Fix Or Repair Daily I will ever by. My family has worked for ford for over 30 years, but I am going to Toyota
2007Oct 12
(reported on)Explorer XLT V*
- Automatic transmission
- 66,000 miles
We have already had to have the door hinges repainted as they rusted out and now have done so again (big surprise, painting over rust, wonder why that didn't work!), of course had to have the rear latch repaired on a recall and now the paint is peeling off the roof near the rack on both sides. It appears there is bare grey steel beneath the white paint and the damage is progressing quickly. This car does not have a mark on it anywhere else except the door hinges are rusted and the roof is peeling, that is the real shame of it. We foolishly wasted our money on an extended warranty, but that has now expired (after never using it) and suddenly, like clockwork, the paint starts to fall off the car. WAKE UP FORD, WE WILL NOT BUY ANOTHER FIX OR REPAIR DAILY CAR FROM YOU. Note: Dealership has always been fine, corporate is another story. Also, original tires on car wore out very quickly and have had to be replaced twice.
2007Oct 06
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 54,000 miles
Crackling paint by back passenger door, showed to dealership a few years ago, said not covered. Now the roof is crackling and rusting. Ford body shop said it is probably due to defective original paint job. Garage kept. Unbelievable - their own dealership says it is probably due to a paint defect but sorry not covered.
2007Sep 13
(reported on)Explorer Eddie Bauer V6
- Automatic transmission
- 45,000 miles
I know I took a chance buying a Ford. I try to buy American when I can. This is the last time I will make this mistake. I expect quality in the products I buy and this time I didn't get it. I won't be fooled again by Ford.
2007Aug 16
(reported on)Explorer XL
- Automatic transmission
- 75,000 miles
The paint on the roof and hood is cracking and pitting. There are several rusty spots around the sun roof. I've tried to patch but they keep spreading.
2007Aug 13
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 81,000 miles
The paint on the roof is peeling/blistering off and the the first signs of the same problem are now appearing on the engine hood. The car is 5 years old, but there's no way this should be happening. If Ford knew that the paint process was compromised by a defect in the manufacturing of the roof panels they should be responsible to fix it. The cost to repaint this car is prohibitive for an individual owner and should be borne by either Ford or the subcontractor that screwed up the panels.
2007Apr 28
(reported on)Explorer XLS 4.0
- Automatic transmission
- 26,000 miles
Bought 2002 Ford Explorer in 2004. 3 months later noticed roof racks and roof were peeling. Wrote Ford and complained. They said was not covered under warranty. Repeated mails to them came back unanswered. Dealer wanted $1300.00 to repaint. Now I see
a TSB indicating that iron was mixed with the panels causing them to rust at the factory and it affects so many vehicles FORD is reluctant to fix them due to cost. They should be sued for faulty parts and hiding the problem. Nice going Ford... last one in Dearborn shut the lights out!
2007Feb 28
(reported on)Explorer Sport 4.0L V6
- Automatic transmission
- 38,000 miles
The paint on the roof is cracking and peeling off. I think that this problem should be under warranty for the life of the vehicle and not until 35000 mies.
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A D V E R T I S E M E N T S
2004Aug 09
Explorer XLT V6
I own a garage kept vehicle. I ran it through a car wash one day and noticed the white paint was bubbled and cracked on the roof. later the blister broke off leaving the bare metal. The approximate size is 4 inches wide and 14 inches long. Ford refused to do anything. They wanted 1250 dollars to fix it.
Nathan W.
Shoals, IN, USA
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