Be notified about new defects, investigations, recalls & lawsuits for the 2002 Ford Explorer:

We never share your personal information with other companies, & there is an unsubscribe link in every alert we send you!

6.6

fairly significant

Typical Repair Cost:

$402.00

Average Mileage:

637,780 miles

Total Complaints:

14 complaints

Most common solutions:

  1. not sure (11 reports)
  2. beat it with a sledge hammer (1 reports)
  3. replace all door sensors (1 reports)
  4. wd-40 spray door lock mechanism@door jam,open & close door`s (1 reports)
Ford Explorer electrical problems

electrical problem

Helpful Websites About 2002 Ford Explorer door ajar warning alarm keeps going off

A D V E R T I S E M E N T S

problem #14

2005Jan 01

Explorer XLT 4.6L V/8

  • Automatic transmission
  • 80,000 miles

I have had this problem with the door ajar & dome light staying on after it should go out for over a year now, or longer. Like others said, mine started in rainy weather, and gradually getting worse. Getting out and closing all the doors again seemed to work for a while, ( mainly the rear liftgate), but the last several month`s, just living with it staying on, and all that came with it. Today I changed the door ajar switch in the tailgate thinking this was going to take care of it, as it seemed it originated there. WRONG. I came to the computer, found this site, and read the 22 other complaints under door ajar & dome light staying on. I could relate to each one as mine did most of the same things. Some of these complaints mentioned about spending hundreds of dollars at the dealerships. There were a lot of various reasons given for this problem. After reading #18 by Michelle A. I thought I would try the WD-40 on door locks. I sprayed into the moving mechanism parts of door locks on each door (@ door jam) & tailgate & liftglass locks, opened and closed them several times to work into possibly stuck mechanism, and just as Michelle said "presto" it worked. I could tell the minute the dome light went out when it was suppose to. Radio again plays as it used to when you shut the key off. (shuts off after the specified time as it used to). I wish I would have read Michelle`s post, before tearing the liftgate panel off my Explorer. Thank You Again Michelle.......

Bill E.

Harbor Beach, MI, USA

SEND A COMMENT »
Add A Complaint
problem #13

2009May 22

Explorer Eddie Bauer V8

  • Automatic transmission
  • 7,800,000 miles

Door Ajar Open- I just took my truck to get fixed a couple of months ago and when I picked it up it started giving me this problem right away I called they told me to bring it in so I did they said it was fixed however it continues to do same thing and now even worse now the alarm keeps going off all the time pretty annoying!! Going to take it back tomorrow to see what they say!

elv

Tampa, Florida, USA

SEND A COMMENT »
Add A Complaint
problem #12

2006Dec 13

Explorer XLT V6

  • Automatic transmission
  • 45,000 miles

I feel like i am on a battle field. that flippin door ajar alarm sounds like a machine gun sometimes. i have opened and closed the doors repeatedly and it STILL goes off.

Kelly S.

Wayland, NY, USA

SEND A COMMENT »
Add A Complaint

A D V E R T I S E M E N T S

problem #11

2009May 06

Explorer Limited

  • Automatic transmission
  • 96,789 miles

I think ford needs to address the problem before they lose more customers

mrlennymoore

Pottstown, PA, USA

SEND A COMMENT »
Add A Complaint
problem #10

2009Jan 01

Explorer XLS

  • Automatic transmission
  • 75,000 miles

While driving, the damn door ajar light keeps going off and on. At the same time, the inside lights go off and on, ding ding ding and doors lock and unlock. I have already had to replace the transmission and the back panel is starting to come off. I have had it with ford. Never again will I own one. I looked up Toyota 4runner complaints and there was 3 for 4x4 and that was it. Toyota for me next time. Thats what happens when you build for profit and not reliability. GREED GREED GREED!!!

Preston C.

Rock Hill, SC, USA

SEND A COMMENT »
Add A Complaint
problem #9

2008Jan 01

Explorer XLT ?

  • Automatic transmission
  • 137,000 miles

Every couple of weeks the "door ajar" light goes on and the locks freeze in whatever position they are in at the time. No consistent indicator of what causes the problem. The only fix is to unplug and replug in the fuse. Took it to my local repair shop and they won't even try to fix it--they recommend taking it to a dealer. I've taken this car and a previous Winstar to several Ford dealers and they are all the same. "Can't replicate the problem" so according to them, there is no problem. They cannot diagnose and repair problems on their own vehicles! Ford makes poor quality cars, and to claim their quality is any better now than 6 years ago is a joke. I will never purchase a Ford again.

Stephanie L.

Commerce, MI, USA

SEND A COMMENT »
Add A Complaint

A D V E R T I S E M E N T S

problem #8

2008Aug 28

Explorer EXT V6

  • Automatic transmission
  • 92,125 miles

Ok, While driving down the road the door ajar light comes on, and my interior lights are flashing on and off while my door locks are triggering. The alarm is constantly going off mainly in the middle if the night. I'm about to pull out the damn radio so the car doesn't know what time it is since it has a mind of its own and loves to wake up my neighbors and I. So I pull the security horn fuse and now my interior and mirror lights go on and off all night.

bigpopa sid

Tampa, Fl, USA

SEND A COMMENT »
Add A Complaint
problem #7

2008Jun 02

Explorer XLT V8

  • Automatic transmission
  • 75,000 miles

No wonder their stock is at $4.50. I think I will buy a frick'en Toyota next time. They say the average cost to fix it is $800.00 ! I didn't pay that much for the last car I bought. And I have been driving it for 4 years.

dlyjak

Naples, FL, USA

SEND A COMMENT »
Add A Complaint
problem #6

2004Jan 01

Explorer Vg

  • Automatic transmission
  • 10,000 miles

I have also had the "door ajar" issue for several years now. It started out as a sporadic issue but seems to be happening much more frequently now. It doesn't seem to occur the first time I start up the car for the day, but then if I drive it somewhere, such as a store, and then get back in later the door ajar light comes on. Also, then if I get out again and press the lock button twice on the key fob, the horn toots twice instead of once (to indicate the security is set). Normally, it should only toot once! I have had issues with the doors also randomly unlocking or locking while driving. Occasionally also, when I get out of the car, the security lights located under the side view mirrors will also stay lit for about 15 minutes instead of just a minute or two like normal. I'll try some of the suggestions I've seen posted such as spraying WD-40.

mtmn

Maplewood, MN, USA

SEND A COMMENT »
Add A Complaint
problem #5

2007Dec 01

Explorer XLT

  • Automatic transmission
  • 128,000 miles

My 2002 Explorer's door ajar chime will randomly go off, especially in cold weather, as I'm driving down the highway and the warning light on the dash will also flash. I haven't quite figured out what causes this, however, sometimes pressing on the brake will relieve the problem temporarily - I can hear the doors re-locking at this point. This is among other electrical problems I've had over the past year or so.....

Briana P.

Camden, NY, USA

SEND A COMMENT »
Add A Complaint

A D V E R T I S E M E N T S

problem #4

2006Sep 01

Explorer XLT

  • Automatic transmission
  • 100,000 miles

My 2002 Explorer's accessory delay feature decided to simply stop working about 1 1/2 years ago after I'd had it for less than a year. However, the mirror and interior lights WILL stay on for the length of time that the accessories would have! Made me nervous at first until I figured that out - at least it doesn't drain the battery! Also, the driver's door "died" a few months later so NONE of the buttons on that door will work once the key is out of the ignition and if the key is placed back in the ignition, the door ajar chime will go off until the key is removed - even when the door is closed! I will never buy a Ford again after this initial experience with one.....

Briana P.

Camden, NY, USA

SEND A COMMENT »
Add A Complaint
problem #3

2008Jun 07

Explorer V6

  • Automatic transmission
  • 129,000 miles

Same problem as most of you...cut-paste of Linda's description: Door ajar light comes on randomly, if driving, the interior lights come on (dangerous if driving at night) and the doors lock and unlock (never sure which they are). If not driving, the alarm goes off.

Anyone find a cure? Cost?

David H.

Enumclaw, WA, USA

SEND A COMMENT »
Add A Complaint
problem #2

2008Jun 13

Explorer Sliver V8

  • Automatic transmission
  • 66,000 miles

Ok I stumble across this site looking for a running board and man how i wish i would of saw this before buying my vehicle. I just purchased my truck on 6/10 and just now having this problem, Thank you Jesus for the extended warranty, because i be d*** i keep hearing DING DING DING....fluck that! my uncle said ford use to be good cars but now he is not so sure, i mean i can't really rant right now but that is annoying trying to figure out why the freaking thing is dinging and the indicator light keep coming on. i will be calling the service department ASAP tomorrow and little do they know i still can turn this puppy back in if it continues. WOW i pray i don't go thru a bunch of bull shyt with this car, my son father had one and never had a lot of problems. Good luck my ford family out there and keep me posted on what is what..... happy trucking in Naptown

Renee H.

Inianapolis, IND, USA

SEND A COMMENT »
Add A Complaint
problem #1

2007Oct 31

(reported on)

Explorer XLT 4.0L V6

  • Automatic transmission
  • 95,000 miles

The door ajar light randomly goes on and off. When it comes on, if driving, the interior lights come on (dangerous at night). If not driving it, the car alarm will go off randomly. I have been told by the dealer that one of the door sensors is bad, but they don't know which one. It is $130 per sensor to replace, but until it stays on all of the time, they don't know which one to replace, so they sprayed lubricant on them. This has been going on for over a year now, and it is beginning to occur more often. Maybe soon it will stay on!

Linda T.

Sykesville, MD, USA

SEND A COMMENT »
Add A Complaint

We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your electrical problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.