8.5
pretty badTypical Repair Cost:
$692.00
Average Mileage:
83,404 miles
Total Complaints:
12 complaints
Most common solutions:
- replace front hub & wheel bearings (12 reports)
wheels / hubs problem
Helpful Websites About 2002 Ford Explorer replace front hub & wheel bearings
2007Oct 10
Explorer XLT V6
- Automatic transmission
- 42,000 miles
bearings that only last 45,000 miles? is this insane or what? for the amount of money i am paying for this stupid vehicle i would think they would have lasted longer than that. and $500.00 A PIECE!! WTH!! i actually got behind on my payments because of this problems and FORD threatened to repossess the dumb thing. i should have let them take it.
2009May 01
Explorer XLT 4.0L V6
- Automatic transmission
- 100,000 miles
Bad vibration problem at highway speeds 60-80mph. In addition to replacing both front hubs need to replace both front tires too.
A D V E R T I S E M E N T S
2009Apr 01
Explorer Eddie Bauer 3.2L V6
- Automatic transmission
- 101,000 miles
Both wheel bearings went at the same time. Dealer said the wheel was ready to fall off. Looks like a common problem from complaints on the internet, yet Ford does not take care of it. No Ford vehicles in my future. I have also had problems, like other folks, with the heating and air conditioning, and with rear springs.
2009Feb 02
Explorer
- Automatic transmission
- 100,000 miles
After the total tranny rebuild I would have appreciated at least 6 months without having to pump more money into my ABSOLUTE LAST FORD PRODUCT . Working late shift driving on parkway truck tried to run off roadway . Bad rear bearing Ford knows of problem will do nothing maybe Obama should give them a 2 billion dollar bailout and they could hire Toyota engineers and fix problem .
2009Mar 11
Explorer
- Automatic transmission
- 102,000 miles
Alright enough of this Ford nonsense . Explorer again trying to run me off the road had to tow for $100 and wheel bearing failure is the culprit again ! This truck now officially SUCKS!!! Not only did both front bearing assemblies had to be replaced but the rear assembly I had just installed less than 1000 miles before had to be REPLACED AGAIN!!I just arrived at work after 40 miles on the parkway and guess what the damned front bearing is defective and almost lost it during a right turn on the highway . Its got to go back again !!!!!!! You have got to be kidding me no wonder we have to buy Toyota''s and Honda's .
A D V E R T I S E M E N T S
2009Mar 01
Explorer XLT 4.6L
- Automatic transmission
- 82,000 miles
Transmission failure three times, differential failure two times, dealership lawsuit one time. Non ford after market warranty repairs now total over $19,000 since new purchase. Now right front wheel bearing failure. Ford knows about us and that we will never return to their dealerships or ever buy another ford product ever. Last ford servicing dealership sent a certified letter to us stating we are not welcome at their facility. Why? Because they would not fix our broken transmission after 10K complete rebuild repair miles. They charged the after market warranty co. over $3,000 for that repair and the one 12,400 miles before it. The Judge ordered the case to trial after hearing that the same dealership sold us a used tire as new. D0 NOT GO TO ANY FORD DEALERSHIP FOR WARRANTY OR OTHER REPAIR. FIND YOURSELF A RELIABLE SHOP AWAY FROM THE DEALERSHIP. WE DID AND WE HAVE NOT GONE WRONG.
2008Apr 30
Explorer Limited 4.0L V6
- Automatic transmission
- 70,903 miles
Just found the site and glad to see I'm not the only one that is having issues with my Ford Explorer. With no off-road or towing why at 70K would bearings go bad? One owner and thought maybe at 100K something would go but this, tranny, and suspension...INSANE...within a year!
This and the above issues are all UNSAFE and with the frequency of these issues what is being done to resolve them?
Everyone is griping but everyone NEEDS TO CONTACT FORD else this is on deaf ears. I wrote and others should click the Resources tab or contact them here in writing or Email. I see they did not send me a copy of my Email to them so I would save that 1000 character Email in a word processor file and also write a letter to back it up! Let's organize and get something done on all these 2002 Ford Explorer issues as I'm now 5.9K in the hole if I replace my springs/struts...this is INSANE at 78K!!!
Ford Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
(800) 392-3673
https://secure.ford.com/footer/contact-ford/contact-us-email?contactMainTopic=VehicleServiceIssues
2008Nov 05
Explorer XL 4.0L V6
- Automatic transmission
- 62,300 miles
I replaced both front wheel assembly hubs on my 2002 Ford Explorer in November and the problem is still there, but not as bad as it was. The parts are still under warranty, therefore, I will return them and have my rotor turn also, which may stop this nagging ass problem. If one can change brakes, you can also change your wheel assembly hub units. AutoZone will rent you the press to force the hub out, the part cost around $150-200, depending on where you buy it and there is three bolts holding the unit to the frame. Be sure to take the negative post off from your battery before you start, so that you don't have to reset the computer. Good luck because once I get through this year with this junk I am Range Rover Bound.
2008Oct 28
Explorer Eddie Bauer V6
- Automatic transmission
- 82,642 miles
Well I had to replace both front wheel bearings this week after fixing the rear two last week. I spoke to the "wonderful" people at national Ford Service and got blown away. Imagine having to replace all 4 wheel bearings on the same Explorer - too bad - they do not even admit to have a defect with the bearings. I have owned Ford's for years and guess what - no more Ford's no more Ford service for me!!! Talk about absolute arrogance even in the face of all the report of identical incidents. Ford Quality Zero!
2006Apr 01
Explorer LXT V6
- Automatic transmission
- 40,000 miles
i've replaced 3 out of the four wheel bearings. and i had to argue with 3 different dealers because they wouldn't sell me just the bearing, i had to buy the whole assy. but mike bass ford sold it to me........
2008Jul 28
Explorer XLT
- Automatic transmission
- 128,000 miles
We have had numerous problems since we purchased this vehicle. A month after we purchased it, we had transmission problems. Since then, we have had to replace the thermostat & several other parts that should still be functioning. I have never had this much trouble with a vehicle & I will NEVER buy another Ford again.
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your wheels / hubs problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.
A D V E R T I S E M E N T S
2007Oct 17
Explorer 3.2L V6
these should be on recall had to replace 3 out of 4 hubs don't even 4 wheel. ford has major problems going on and wont stand behind any major defects.
Mike B.
Monticello, IA, USA
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