Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2002 Ford Explorer is hands-down our worst vehicle on record. "Avoid like the plague" is putting it lightly.

The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.

Another common problem for the 2002-2003 Explorer is wheel bearing failure at around 90k miles, with a typical repair bill of $500 to $1000 depending on how many wheel bearings failed.

Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
35,612 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Explorer windows / windshield problems

windows / windshield problem

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2002 Ford Explorer Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #11

Dec 162004

Explorer

  • Automatic transmission
  • 79,000 miles

A D V E R T I S E M E N T S

Consumer received recall 04V442000 for the rear window, and after numerous calls the parts have not been received by the dealers.

- Oakland, CA, USA

problem #10

Nov 122004

Explorer

  • miles
Window may drop unexpectedly when vehicle is operating. Dealer refuses service.

- Greenback, TN, USA

problem #9

Sep 172004

Explorer 4WD 8-cyl

  • Automatic transmission
  • miles
I opened the rear window on my 2002 Ford Explorer and the left shock came loose. Went to a car dealership to have it fixed. It has come undone twice since that time. Eeds to be on a recall.

- Mooresville, IN, USA

problem #8

May 042004

Explorer 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

While opening the rear door hinges broke. Consumer took vehicle to the dealer for inspection, and mechanic determined that the hinges and struts needed to be replaced, and replaced them. However, a few months later while closing the rear door the glass broke. No one was injured. Vehicle was taken back to dealer, and the mechanic replaced the window.

- Kaneohe, HI, USA

problem #7

May 042004

Explorer

  • miles
I own a 2002 Ford Explorer 4 door. The rear left window was failing to go down, and when it did it would take time for it to go back up again. My mother purchased a 2003 Ford Explorer as well and my niece and they too experienced the same problem. I also had problems with my air leaking and was informed that some form of an invisible gas was leaking into my vehicle. I have an infant daughter and was concerned that she was breathing this.

- Tampa, FL, USA

problem #6

Apr 142004

Explorer

  • miles
Consumer stated that gear shift broke off, preventing consume R from driving the vehicle. Also, electric windows broke, one at a time.

- Lake Forest, CA, USA

problem #5

Mar 092004

Explorer

  • miles

A D V E R T I S E M E N T S

Front passenger side window exploded while vehicle was stopped at a traffic light. When this occurred a piece of glass hit the consumer. Passenger side was unoccupied at the time of the incident. The cause of the widow exploding was yet to be determined.

- Palm Coast, FL, USA

problem #4

Aug 242002

Explorer

  • Automatic transmission
  • miles
Rear window on hatch door suddenly emploded when the driver pushed automatic button. Glass shattered immediately with metal molding flying inside compartment all the way up front to driver.

- Glen Allen, VA, USA

problem #3

Jun 212001

Explorer

  • Automatic transmission
  • miles
Main computer module malfunctions, causing other major components, such as transmission/ power window, and doors not to work.

- Littleton, MA, USA

problem #2

Jun 022001

Explorer

  • miles
Piston that raises back window flew out on a couple of occasions. Contacted dealer, and dealer could not find cause of problem.

- Brea, CA, USA

problem #1

Feb 152002

(reported on)

Explorer 4WD

  • Manual transmission
  • miles
Power rear window has only 3 positions, fully open, open 1" from top, fully closed, once activated there is no emergency stop until the 1" from top position. Window drive motor is very powerful, no waring in place. Could result in crushing of hand and other serious injuries.

- Moscow, ID, USA

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