Explorer Eddie Bauer V8

• Automatic transmission
• 76,500 miles

Our 2003 explorers' service engine light came on only 2 months after purchasing it. It started hesitation waiting in the drive thru line at chic-fil-a. Had to pull out of line and pray I could get my son and pregnant wife home safely. There was also a rattling sound coming from the engine area. We saw the vehicle online at a good price and with another child on the way the suv would be great. I own a 97 escort and a 2004 mustang and have always been a Ford Man. Iam starting to think differently and will most likely never buy another ford.

The explorer has been at The Local Ford Dealer for almost 3 weeks.. First they say that the service engine light indicated a pcv hose failure. Second the rattling noise is a defect in the Torch Converter, which requires a new transmission. Our extended warranty co. will not pay for a new trans because Ford could not prove it failed.. Its just a noise and they dont cover noises, however if you continue to drive it and not get it fixed or serviced you are not covered either. A catch 22...

The best part is that Ford receives bulletins from corporate that tells them about defects and things to look for and the noise in the transmission turns out to be loose springs in the torch converter. They are instructed to replace it.. I think NOT. Why would I put another FORD defected part in??? Now they want almost 600 bucks (2 truck payments I thank you FORD sh*t)! for diagnostics, new hoses and the rest in labor to take apart a trans they already knew was sh*t.

Will keep yall posted. Dont be fooled by the looks of a prestine vehicle . Our explorer is so clean you could eat off the floor. WOW what good is that if its not even safe? Will try my luck @ Ford customer service.