windows / windshield problem
6.0
fairly significantTypical Repair Cost:
$250.00
Average Mileage:
48,000 miles
Number of complaints:
1 complaints
Most common solutions:
- Ford refused warranty coverage, had to pay to repair (1 reports)
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your windows / windshield problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.
2008Jan 27
(reported on)Explorer Eddie Bauer 4.6L V8
Hinge supporting rear opening window fractured. I was very lucky to catch the glass and preventing it breaking. I found a TSB on the internet and found out well over 100,000 2003 Explorers were recalled for exactly this problem. Because my truck was assembled six weeks after Ford claimed they had solved the defective hinge problem, they refused to pay for the repair. E-mail and telephone correspondence with Ford was one of the most frustrating experiences of my life. Even though my hinge failed exactly the same way all the recalled hinges did, Ford insisted that my hinge couldn't be defective because my truck was made after they "solved" the problem.
Kenneth T.
Flushing, NY, USA
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