7.0
pretty badTypical Repair Cost:
$900.00
Average Mileage:
50,750 miles
Total Complaints:
4 complaints
Most common solutions:
- not sure (3 reports)
- install new clutches (1 reports)
drivetrain problem
Helpful Websites About 2004 Ford Explorer differential shutters when turning
2009Aug 01
Explorer V8
- Automatic transmission
- 43,000 miles
I purchased a 2002 Ford Explorer and within 5 months had to have new clutches installed in the rear end and before the warranty was out they had to be replaced again.
I didn't learn my lesson and purchased another Ford Explorer in 2004. The clutches had to be replaced in this explorer while under warranty.
The first of August of this year the problem started again and of course the explorer was out of warranty. The cost to replace these clutches was very expensive (OVER $900.00) You would have thought that Ford would have fixed this problem between 2002 and 2004. This doesn't make me want to purchase another Ford product and I won't.
2008Mar 27
Explorer XLT V8
- Automatic transmission
- 72,000 miles
Today is the 5th time the rear end of my '04 Explorer is being rebuilt/repaired. I have had the whine and now the binding during slow turns. They are going to replace the Clutch Pack once again. The pack has been done at least twice before along with the pinion gear sets and bearing 4 previous times!
How does one go about getting Ford to finally fix this problem? My extended warranty will run out soon.
Very disappointed with Ford's response. They just keep throwing parts and labor at the problem rather than solve it.
2008Jan 26
(reported on)Explorer XLT 4.0L
- Automatic transmission
- 40,000 miles
My 04 explorer only has 40,000 miles and has a very concerning chatter coming from the rear end. Actually, it's feels like it's coming from the front end. I spent a fair amount of time trouble shooting the chatter and determined it was coming from the rear end. The dealer new what it was right away without opening up the differential. By the looks of these TSB complaints, Ford has acknowledged the defect. I would like to know how many of these repairs will it take before a recall is in order?
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A D V E R T I S E M E N T S
2009Jun 01
Explorer NBX 4.6L V8
I bought this Explorer brand new in April 2004. At about 37,000miles (OF course the warranty had expired) I noticed a shuttering when we turned corners and accelerated. I asked someone at a Ford plant and they said Ford was aware of the problem. The vehicle now is at 51,000 miles and it is still noticeable. By all the complaints I am reading on here I guess I can expect a $1000.00 plus repair bill in my future. Someone did tell me to change the differential fluid and gave me an additive to put in it. They said it might help, so maybe we will try that and report back.
Tim C.
Westland, MI, USA
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