Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
78,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Ford Explorer seat belts / air bags problems

seat belts / air bags problem

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2008 Ford Explorer Owner Comments

problem #3

May 042015

Explorer

  • 70,000 miles

A D V E R T I S E M E N T S

The air bag indicator light is on and stays on. I took it to my Ford dealer and they are saying I need a new module in order for my airbag to deploy properly. After researching on line, I see hundreds of similar complaints with no results. I am concerned that this is an ongoing problem that Ford is turning a blind eye to. This is a safety concern that should be addressed and soon. There are complaints on models from 1999-2014, and the bottom line is that customers are having repairs made that are not fixing the problem. I went to the official Ford site to review this information and have been shocked that this issue continues to rear its ugly head.

- Marianna, FL, USA

problem #2

Jan 202009

Explorer

  • miles
The contact rented a 2008 Ford Explorer from an authorized dealer. While driving approximately 10 mph, the contact proceeded to park the vehicle in a hotel parking lot. The gear shifter was in the reverse position when there was an unexpected and drastic acceleration. Immediately, pressure was applied to the brake pedal, but the vehicle failed to slow down. The warning indicator was illuminated on the instrument panel. The vehicle crashed inside of a hotel room. The contact crashed into a truck in order to avoid crashing into the hotel office and pedestrians. The truck then crashed into two other vehicles. The air bags failed to deploy. The driver sustained a mild whiplash, injuries to the neck, a fractured toe, and a mild concussion. The vehicle was completely destroyed and was towed to a collision center. The police and ambulance were called to the scene and a police and incident report were filed. The insurance company was notified. The cause of the failure has not yet been determined. The other vehicles were damaged. The failure and current mileages were unknown.

- Colorado Springs, CO, USA

problem #1

Aug 242008

Explorer

  • 166,000 miles
The contact owns a 2008 Ford Explorer. While driving approximately 30 mph, the contact lost control of the vehicle and crashed into a wooded area. The driver and passenger side frontal air bags failed to deploy. The passenger side of the hood caught fire and destroyed the entire vehicle. The insurance company may not investigate because the vehicle only had liability coverage. The manufacturer will be notified. The vehicle was towed to a tow yard. The contact broke her left hand and the passenger injured his right knee. The VIN was unknown. The failure mileage was 166,000.

- Fort Payne, AL, USA

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