Around 33K transmission shifted hard...dealership tightened the bands around 45K transmission still shifted hard....dealership reprogrammed now at 54K transmission still shifts hard and the dealership just replaced the solenoid valve in the transmission even after the repair work I am still having problems.

- Edmond, OK, USA

We have had transmission problems from the start with this 2008 Explorer. When slowing to make a turn the transmission gets hung between gears, then the engine revs up, then the transmission will drop into gear with neck snapping result, lunging forward quickly. I'm afraid that this could cause my wife to loose control of the vehicle. Also the locking torque converter disengages constantly at highway speeds, then re-engages, then disengages. I was finally able to get a Ford engineer named derrick to check the vehicle, but he refuses to acknowledge the problem. All he wants to talk about is how smooth the vehicle rides on the highway, just a lot of double talk to divert attention away from the problem. It is a constant problem, verified by david laughlin of Ford Motor Company, paul sanford of courtesy Ford, and dave adams of courtesy Ford.

- Covington, GA, USA

I purchased my 2008 eddie bauer Explorer on August 16, 2008. It was brought to the dealer for service on August 21st, for a noise in the differential or transmission as it had a clanging noise when starting and did not shift properly. They recommended to wait for 300-500 miles. On Sept. 17, it was brought in again and they replace the drive shaft assembly on the 19th. The problem continued. It was brought in on Oct. 23 and I was told to wait for a rep from Ford. On Dec. 4th, a Ford rep said the clanging noise was "normal." I asked to speak to the rep, but was not able to...he did not call. On ded. 9th another rep came, but did not speak to me and nothing was done. I filed the papers under the lemon law on December 16 and a Ford rep looked at the car on Jan. 15, 2009. I was told at 1 pm they were looking into replacing the transmission, as there was a problem, but at 4 pm the same day, received a phone call stating that the rep, deemed it "within Ford specs." The problem still exits and it was a lot of money spent on a car that does not function properly. I contacted Ford again via a letter attached to their survey on March 10, but have not received a response. One of the service managers confided to us that 3 other exact problems occurred with the same make/model. It seems Ford may be hesitant to fix this as it may result in a recall. We do not advocate a major recall; we just would like our car fixed. It continues to clank and does not shift properly.

- New Smyrna Beach, FL, USA