CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.
The steering complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation into the power steering problems in June 2012, which lead to a recall in 2014. However years later, many 2011 Explorer owners report this defect is still occurring.
It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.
2.5
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,250 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the trim panels detached from the windshield. The vehicle was not diagnosed. The contact stated that he repaired the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 110,000.
The contact owns a 2011 Ford Explorer. The contact received a manufacturer's recall notification on the replacement of all four interior door handles; however, the part to do the recall remedy was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/18/15 the consumer stated the recall was fixed on September 29, 15.
The contact owns a 2011 Ford Explorer. The contact stated that water was leaking into the vehicle from the roof rack. The vehicle was not taken into a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 85,000.
The contact owns a 2011 Ford Explorer. The contact stated that water was leaking into the vehicle through the rear passenger seat belt area. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The failure mileage was 50,000 and the current mileage was 56,000.
- Magnolia, MS, USA
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- Houston, TX, USA