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7.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
59,200 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (2 reports)
2012 Ford Explorer body / paint problems

body / paint problem

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2012 Ford Explorer Owner Comments

problem #2

Mar 012016

Explorer LX

  • Automatic transmission
  • 76,000 miles

A D V E R T I S E M E N T S

My 2012 Ford Explorer has water running down the rear seat belt and right rear speaker area, down through the seat and into to the spare tire well. The items in the cargo area were so wet I could ring them out. There is 2 inches of water in my spare tire well. There is rust and it smells musty and moldy. I have had it inspected twice at my Ford Dealership and they highly doubt Ford with cover any cost to repair. This is clearly a body defect. I think if Ford Dealerships inspected Explorers on their lots, they would find the same problem. My neighbor has the same car, with the same problem. Their dealership wouldn't repair either. I have an extended warranty through CNA and it's doubtful they will cover the repairs. Buyers beware!!

- Helen W., Chico, US

problem #1

Dec 142016

Explorer XLT V6

  • Automatic transmission
  • 42,307 miles

MY EXPLORER XLT 2012 43,000 MILES WATER LEAKS INTO SUV FROM 3RD ROW SEAT AREA THRU SEATBELTS,. I HAVE HAD IT AT THE DEALER 3 TIMES PERFORMANCE ROUTE 10 RANDOLPH NJ THAT IS WERE IT WAS PURCHASED (NEW). I ALWAYS TAKE CARE OF MY CARS CHANGE OIL ETC ETC. THE CAR LOOKS NEW BECAUSE OF MY DOING BUT NOW THAT THE DEALER NEEDS TO THINK OUT OF THE BOX TO FIX THIS PERFORMANCE CAN NOT . HERE IS WHAT HAS BEEN DONE 1) REPLACED REAR WEATHER STRIP. 2). REPLACED REAR BODY SEAL . 3).REPLACED SUNROOF SWITCH AND MOTOR GOODWILL. I PURCHASED FORD AUTOMOBILE BECAUSE THIS COUNTRY WAS DOWN AND OUT A COUPLE YEARS AGO WAS TRYING TO DO MY PART FOR THE USA NEVER AGAIN WORKMANSHIP IS BAD (DESIGN FLAW THAT IS WHY THE SERVICE DEPARTMENT CAN NOT AND WILL NOT FIX IT.. FORD SHAME ON YOU THIS IS NOT THE ONLY FLAW WITH YOUR CARS

- Paul D., Nutley, NJ, US

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