Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
17,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Explorer AC / heater problems

AC / heater problem

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2013 Ford Explorer Owner Comments

problem #2

Aug 042014


  • 15,000 miles


The contact owns a 2013 Ford Explorer. The contact stated that exhaust fumes entered the vehicle through the air conditioning system when the vehicle accelerated. The vehicle was taken to a dealer where it was diagnosed that the air vents were sucking the excess exhaust fumes through the air conditioning vents. The manufacturer was made aware of the issue. The failure mileage was 15,000.

- Gilbert, AZ, USA

problem #1

Jun 132014


  • 19,000 miles
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an unknown speed, the contact noticed smoke seeping through the air vents inside the vehicle. The dealer stated that a rock fractured the air conditioner condenser. The vehicle was not repaired and the manufacturer was notified. The VIN was unavailable. The approximate failure mileage was 19,000.

- Plainview, MN, USA

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