This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been going through multiple sites trying to figure out what is going on with my car. I have only had my vehicle for less than a year and I barely even gotten to drive it. I'm now realizing every recall on the vehicle which there was like 13 has not been repaired. And I also have 4 different numbers for the odometer when I when I bought the vehicle at a 177000 but everything is reading at a 169000. I also purchased the vehicle in June not July like the title says. Also one of the titles said plate's not allowed. When I looked it up I believe this is a fleet vehicle and it does not say that anywhere on my title or in my paperwork. It did come from Canada. Is there any way you could possibly help me out with any of this? Also I had broken fuses and missing fuses. I had the 4 dealership look at it and a mechanic look at it and they both told me it looked like someone messed around with the wiring in my car.
Vehicle will continue to run after key is in off position and removed. Vehicle can be driven with no key in the ignition. Also said starting system fault after battery was disonnected and reconnected.
Vehicle had a faulty pscm along with the power assist steering rack. Car shop recommend I file a complaint because they have seen the same issue in these same exact vehicles.
I started my car after work (this is after a 12 hr sit time) and seen I had a fault on my dashboard, power steering assist and service advance faults. So in short, I do not have power steering, nor do I have my 4WD, and for some reason my turn signal does not work for steady on. The turn signal works for lane changes but not for steady on turning.
Water leaking from headliner onto the radio/cd player causing it to short out. Seats & floor rug gets flooded every time it rains. Is there a recall for water leaking into the car every time it rains. This 2013 Explorer doesn't have a sunroof by the way. It's parked in my driveway on flat surface when leaking when raining.I can't drive when raining because of water dripping on to the dash board right over the radio/cd player.
- Panama, FL, USA
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My Explorer has been parked for a few days, after opening the passenger side, I noticed that there was a large puddle of water sitting there on the floor linear and on the flooring itself. I checked the moon roof, it was closed, no visible water so that is not possible. I checked the side door and seals, no issues. I noticed that water was from the top part of the passenger side inner footing area coming down so I checked the windshield area. And as assumed, water was creeping in from the windshield area due to bad caulking job/defective engineering causing water (rain/snow, etc) to creep in and soil the electrical area and the flooring.
Water leaking in through 3rd row driver side seatbelt, leaks down to powerfold electrical wiring, and accumulates under seat/carpet and into spare tire well. The water coming into contact with the electrical wiring can cause great harm to NY children who sit back there. The water on carpet causes mold and mildew which is a hazard to out health. The water in spare tire well can cause rust and subsequent exhaust fumes to enter into cabin.
Lights and passenger door ajar stay on. Lights don't turn off when backing up or until driving forward at a certain speed. Locks unlock by themselves. Lights will randomly turn on when no one is by the car. Have 3 little kids need a car that should be reliable to lock the door to S and stay locked or to safely back up with visibility but can't bc the lights stay
Frequent fume smells coming from the exhaust. I drive with my babies ages 3 and 4. I'm afraid this will have an effect on their health as well as mine. Sometimes we get headaches and I feel it's from being in this vehicle. Electric problems with the sunroof. Not working and unable to close.
Leaks from poor quality welds above rear tailgate. Creates mold in carpet ABS spare tire insulation. Known problem on vehicle. Addition leaks in sunroof due to poor drainage causing motor to fail. Paint bubble fail on hood (known issue on Explorer and Expedition)
I have a check engine light on was told it was the fuel lid.it now chugs and seems like transmission. When it rains water gets in car. Which goes into our electricity system. Our usb doesnt work all the time. My controls for sun roof does not work the screen is stuck open. I am on medicein that I can not be exposed to light. Gas problem started right after oil change
I lost communication with the climate controls it says, causing my heat to come on full blast and I can not turn it off. I live in Florida and this is very unsafe.
Anytime I drive this vehicle in rain or wet roads the main belt slips and squeals. The result is major loss of power on many occasions. My dash lights up like a christmas tree, I lose power to steering, wipers, fans, etc. The belt slipping is causing the alternator not to function which in turns causes loss of power. It's always when it's wet which is even scarier bc I have lost steering and engine power. This happens on any roads while the engine is under a load.
The car will not start after driving it. Sometimes it has to be jumped. I has had 3 batteries in it so far, it has 140,000 miles on it and when I close or open the doors sometimes it will start!
The contact owns a 2013 Ford Explorer. The contact stated that after multiple attempts to start the vehicle, the engine failed to turnover with the check engine warning light illuminated. The vehicle was towed to jim click Ford Lincoln 6244 E 22nd St, tucson, AZ 85711 where the dealer was unable to diagnose the vehicle. Once the vehicle was returned to the contact, the vehicle operated as intended. The contact then stated that on another occasion while driving at 75 mph, the vehicle began to lost motive power and the power steering ceased. The information screen became inoperable. The vehicle was again towed back to the same dealer. A diagnostic was not performed. The vehicle was not repaired. The vehicle was since towed from the dealer to the residence. The manufacturer not been notified of the failure. The failure mileage was approximately 90,000.
On 2 separate occasions the truck loses power while driving. This effects the engine, power steering basically anything that uses power. This has happened while driving 65mph and 35-40mph. One time it happened on a street, the other time was while driving on the highway. This is very dangerous.
Both driver and passenger door lock/latch mechanisms failed showing car door is ajar when door is actually shut. Driver door lock actuator failed around 30,000 miles and passenger lock actuator failed around 135000 miles. When driving at night, the interior lights of car cannot be turned off until speed reaches approximately 10 mph. This leads to unsafe driving conditions and limits driver visibility outside of car due to glare.
The power steering fault assist button came on in the SUV. The steering wheel locked up on me while the vehicle was in motion. I was in another city other than where I live. This was by far one the scariest things that has ever happened to me. The wheel completely locked up. This is beyond unsafe for anyone to be steering a vehicle and the steering wheel locks up. The vehicle was towed to the mechanic shop. The steering rack had to be replaced. I was charged for the pet and labor. The total cost was $1,931.18. There is a recall on the same model vehicle but because my VIN doesn't match I wouldn't qualify for the recall. This is not right! there is a recall on the vehicle for the same issue but not for my VIN. I will upload a copy of my receipt for parts and labor. This is so disappointing!
A D V E R T I S E M E N T S
- Gaylord, MI, USA