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4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,786 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Explorer lights problems

lights problem

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2013 Ford Explorer Owner Comments

problem #11

Aug 082016

Explorer

  • 38,000 miles

A D V E R T I S E M E N T S

The door sensor indicates the door is open when in reality it is closed. This causes a warning bell that does not cease and keeps the dome light illuminated. This condition also causes the alarm system to go off resulting at times in a police response. In order to alleviate the problem you must shut the door repeatedly, sometimes a dozen times or more. This also has run the battery down due to the dome lights and accessories staying on. Apart fromt he obvious frustration this problem is potentially dangerous. This is not a one time thing but a chronic and repeated problem that has no real resolution. I see other Ford users are experiencing similar problems with their Ford Explorer.

- Horton, MI, USA

problem #10

Aug 052016

Explorer

  • 55,000 miles
Turn signals malfunctioned constantly. Problem allegedly caused by faulty installation of both wiring harnesses at factory. Both were replaced. Second vehicle in our fleet with this problem. Vehicle started losing acceleration; problem traced to faulty throttle body. Second vehicle in our fleet with this problem.

- Jackson, WI, USA

problem #9

Mar 012016

Explorer

  • 30,000 miles
The driver side "door ajar" alarm is constantly on, even though the door is firmly closed and secure.the alarm keeps going off and the dome light is on while the vehicle is in motion for a dangerous period of time. This seems to be a common and dangerous complaint for similar vehicles in similar years.according to what I have read online and watched online there are a lot of like vehicles out there with this problem.

- Holland, MI, USA

problem #8

Dec 312012

Explorer

  • miles

A D V E R T I S E M E N T S

Headlight illumination of roadways is severely inadequate. We have both observed this issue with this vehicle since it was purchased new in December 2012 (the primary driver is a 5'5" female, the secondary driver is 5'10" male). The headlights seem to aim too low and leave dark spots in the road, particularly when turning in either direction. And the problem is only exacerbated with higher speeds. Illumination is better on high beam, but one cannot leave high beams engaged during normal driving. These are the worst headlights I've ever seen on a vehicle in over 40 years of driving including cars that I've driven from the 50S, 60S, and 70S, let alone for a modern car.

- Austin, TX, USA

problem #7

Nov 182013

Explorer

  • 23,000 miles
The contact owns a 2013 Ford Explorer. While driving various speeds, the headlights failed. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 23,000.

- Chicago, IL, USA

problem #6

Apr 292014

Explorer

  • 60,848 miles
Headlight bulb and plastic connector have melted at the connection.

- South Portland, ME, USA

problem #5

Mar 032014

Explorer

  • miles

A D V E R T I S E M E N T S

2013 Ford Explorer. Consumer writes in regards to headlights do not illuminate far enough in front of the vehicle and aim down into the road. The dealer informed the consumer, it was a design feature, and there was nothing to fix.

- Wantage, NJ, USA

problem #4

Jul 152013

Explorer

  • 12,300 miles
The contact owns a 2013 Ford Explorer. The contact stated that the head lights were not adequately designed. When driving with the headlights illuminated, the contact was not able to see any objects through the top portion of the windshield. The contact was concerned about the possible safety hazard of the failure. The manufacturer was made aware of the failure. The failure mileage was 12,300.

- Essesx, NJ, USA

problem #3

Dec 202012

Explorer

  • 500 miles
Vehicle purchased late November 2012, late December 2012 auto highbeams started working erratically or not at all, outside air temp when this issue started was about 50degrees, Ford claims that adverse weather conditions will decrease this operation, such as fog, dirty windshield, snow or other obstructions to the camera that operates the system. Understandable, but windshield clear no obstructions, you can see on coming traffic 3/4 to a mile away or further, lites fail to dim or go back to highbeam mode automatically. Ford now claims after installing a new camera that the outside air temp is to cold for the system to work, yet when a Ford mechanic test drove the vehicle at Ford request he found the system, didn't operate, would work for 2 or 3 times as supposed to, that then quit working this was at 20 degree outside temp. In driving the car 20 to 30 miles the system would operate and the stop working at will. Ford cannot furnish or claims they don't know what the operating temp range of the system is. At no time during these failures was there any obstructions to the camera, weather was clear and visibility was excellent. The vehicle has been into the dealership 3-4 times and still not fixed, the suggestion from Ford is that I wait for the weather to warm up and see what happens. Nothing in the literature states anything about temperature, only adverse conditions or camera obstruction. I can not believe I am the only person in North America that has this problem. This is an expensive option, I have spoken to other owners with vehicles equipped with this option, and they had not had any problems. To this date I do not believe temp is the problem as it has worked in temperatures below zero at will. Any information or assistance would be appreciated.

- Fennimore, WI, USA

problem #2

Oct 012012

Explorer 6-cyl

  • 1,200 miles
Headlights do not provide sufficient lighting of the road. It feels like someone has painted black paint on 1/2 of the windshield. On a two lane unlit road the car is unsafe. The lights light up only half way up a street or stop sign and less than that if going downhill. The car has been in the dealership 1 time and the lights have been adjusted as much as possible. The service manager said he drove one and had to stop overnight because it was so bad. This car is not safe to drive at night on a two lane unlit road.

- Mad River, CA, USA

problem #1

Oct 092012

Explorer 6-cyl

  • 7,800 miles
Headlights do not provide sufficient lighting of the road. It feels like someone has painted black paint on 1/2 of the windshield. On a two lane unlit road the car is unsafe. The lights light up only half way up a street or stop sign and less than that if going downhill. The car has been in the dealership 4 times and the lights have been adjusted as much as possible. In the report from the dealership to Ford it is stated as a safety issue. The dealership switched the headlight assembly from one Explorer to another with the same result. Ford Motor Company says it is a "character of the car" this car is not safe to drive at night on a two lane unlit road.

- Fife Lake, MI, USA

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