Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,733 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Explorer wheels / hubs problems

wheels / hubs problem

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2013 Ford Explorer Owner Comments

problem #3

Jun 012016


  • 57,000 miles


The contact owns a 2013 Ford Explorer. The contact stated that while driving at 25 mph, the contact heard an abnormal noise coming from the rear of the vehicle. Upon inspection, the contact noticed that there was water where the spare tire was located. As a result, there was moisture on the carpet. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 57,000.

- Tulsa, OK, USA

problem #2

Oct 312013


  • 20,200 miles
Bought 2013 Explorer with P255/50R20 104H tires went to have all terrain tires with studs put on car for winter. Wheels are 18 inch rims (245/60R18 104T), recommended by Ford when I bought vehicle. I need studs due to extreme conditions in Montana with ice. The P255/50R20 104H tires cannot be fitted with studs. Ford recommended the R18 tires. Now Ford refused to recalibrate my speedometer with the smaller tires even though this is the standard tire R245/60R18 put on Explorer. The dealer is locked out of this option. My choice is drive without studs (cannot get in my driveway without them)and speedometer is correct or use the safer tire with studs and risk tickets as the speedometer is off..

- Butte, MT, USA

problem #1

Jan 202013


  • miles
Vehicle begins to vibrate and can not be driven over 35 mph during or after snow storms with wet heavy snow on road (sometimes caused by salting roadway). Wheel well opening around all four tires are so small and enclosed, snow accumulates into solid ice around all four tires and both axles begin to vibrate violently. Driver either stops every 8-10 miles along side busy highway to chop ice out (takes me 40 minutes for all four tire openings), slows highway traffic down to 30 mph, or goes to Ford dealer. Local dealer sees 6-10 of these vehicles a day and chops ice out at no charge and makes no work order history. Traveling at only 35 mph when traffic is going 55 or 70 mph is dangerous. Stopping every 8-15 minutes along busy highway to chop ice with back to passing traffic is dangerous. Dealers do not inform potential buyers of the ice problem. Ford has this design defect problem with more than one make of vehicle, knows about the complaints, but will not sponsor a solution. Personally, along with clearing the ice on M-115 as I go to a doctor's appointment in traverse city, chopping ice hurts my bone on bone shoulders and the lower three vertebrae of my back that no longer have a disc between them. The slippery side of road is dangerous for my two artificial hips and is simply not safe to my person and slows down some passing vehicles that may slip and slide into me or oncoming traffic of the only 2 lane highway. Northern Michigan is getting unnecessarily more dangerous in the winter time. There have been multiple incidents and the incident date above is only approximate.

- Cadillac, MI, USA

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