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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
86,605 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Explorer body / paint problems

body / paint problem

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2014 Ford Explorer Owner Comments

problem #11

Oct 252023

Explorer

  • miles

A D V E R T I S E M E N T S

On the freeway, the Windshield rubber trim came loose from its cover started flapping on the window and top of car and then torn off by wind shear. It flew in the air behind the car and could cause the vehicles behind us to swerve or it could actually hit one of the others cars. Our car was recently inspected. This had no warning.

- Beaumont, TX, USA

problem #10

May 092023

Explorer

  • 109,000 miles
The contact owns a 2014 Ford Explorer. The contact stated that while driving at 35 MPH, the contact noticed that both front door panels are damaged which led to the contacts wife being cut on her arm. She was in the passenger seat. No medical attention was needed. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 109,000.

- Houston, TX, USA

problem #9

Jul 262023

Explorer

  • 94,000 miles
The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel locked inadvertently. The message "Traction Failure - Stop Safely" and several unknown warning lights were illuminated. There was no further information provided. The vehicle was taken to the dealer, where the electronic steering rack and pinion were replaced. The vehicle was repaired. Additionally, the contact stated while driving 65 MPH, the driver's side windshield trim panel separated, struck, and cracked the windshield of the vehicle behind. There was no injury sustained. Additionally, the driver's side windshield rubber detached and started striking the side of the vehicle. The contact veered to the side of the road. A Ford technician met the contact on the side of the road and assisted the contact in securing the rubber into position and tape was applied. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was not covered under warranty. The failure mileage was approximately 94,000.

- Sylva, NC, USA

problem #8

Jul 102023

Explorer

  • 120,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Ford Fusion. The contact stated that he became aware that the front passenger-??s side floorboard was soaked with water. The contact also stated that water was leaking from the windshield trim panel. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to contact the NHTSA Hotline. The failure mileage was approximately 120,000.

- Sanford, NC, USA

problem #7

Aug 172022

Explorer

  • 68,000 miles
The contact owns a 2014 Ford Explorer. The contact stated while driving 35 MPH, the trim on the driver's side windshield detached. The vehicle was taken to the dealer, where the cause of the failure was not determined, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

- Gastonia, NC, USA

problem #6

Aug 082022

Explorer

  • 120,000 miles
The contact owns a 2014 Ford Explorer. The contact stated that while driving at 60 MPH, the front driver-€™s side windshield trim panel detached. The vehicle was taken to a body shop where the trim panel was replaced. The same failure also occurred with the passenger-€™s side trim panel and the panel was also replaced by the same body shop. Recently, the contact stated that the failure reoccurred on the driver-€™s side windshield panel. The vehicle was then taken to a dealer where the contact was given an estimate for the repair. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23001 (Structure). The vehicle had yet to be repaired. The failure mileage was approximately 120,000.

- Chamberino, NM, USA

problem #5

Jul 012021

Explorer

  • 185,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Ford Explorer. The contact stated that while driving at 75 MPH, the windshield trim panel detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was not covered under warranty. The contact related the failure to NHTSA Action Number: PE23001 (Structure). The failure mileage was approximately 185,000. The VIN was unavailable.

- Miami, OK, USA

problem #4

Nov 152022

Explorer

  • 109,000 miles
The contact owns a 2014 Ford Explorer. The contact stated while driving 65 MPH, the front driver-€™s and passenger-€™s side windshield trim panel detached and struck another vehicle. The vehicle was taken to the dealer, where the contact was informed that he would be charged a repair cost. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 109,000.

- Port Orange, FL, USA

problem #3

Sep 132022

Explorer

  • 110,660 miles
The contact owns a 2014 Ford Explorer. The contact stated while driving 75 MPH, the passenger-€™s side windshield trim molding detached from the windshield. The vehicle was not diagnosed however, the contact was informed that the adhesive used to secure the molding had melted. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 110,660.

- Lake Hopatcong, NJ, USA

problem #2

Apr 112022

Explorer

  • 37,000 miles
The contact owns a 2014 Ford Explorer. The contact stated that while driving approximately 60 MPH, it was discovered that the driver-€™s side front window pillar trim molding had come unsecured and was nearly dislodged from the vehicle. The contact indicated that duct tape was used to secure the trim piece back to the vehicle to prevent it from separating from the vehicle while driving. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 37,000.

- Cocoa, FL, USA

problem #1

Aug 012016

Explorer 4WD 6-cyl

  • miles
2014 Ford Explorer. Attorney representing consumer writes in regards to rust along front edge of vehicle hood. Dealership refuses to replace hood or include requests under extended warranty protection. It was finally determined, it was not rust as the consumer believed. The consumer returned to the dealer, where they repaired and repainted the hood. The consumer requested a replacement hood, but the Ford representative stated it would not help as the new hood would have the same problem. In other words, the same repair would likely occur again, in the next 30 months.

- Lawrenceburg, IN, USA

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