This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Explorer. The contact stated while driving at approximately 35 MPH, the vehicle was vibrating with an abnormal rattling sound coming from the front and the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated that the vibration and rattling were a constant failure and happened at various speeds. Additionally, the contact stated that when he stopped at a traffic light, the vehicle was making a grinding sound while depressing the accelerator pedal. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V692000 (Power Train). The failure mileage was approximately 110,000.
The contact owns a 2014 Ford Explorer. The contact stated while driving 35 MPH, the accelerator pedal was depressed, and the vehicle hesitated. The contact stated that the failure had been reoccurring for approximately six months. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. There was no warning light illuminated and the mechanic was unable to retrieve a fault code. The vehicle was then taken to the dealer. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The manufacturer informed the contact that the warranty on the vehicle had expired. The failure mileage was approximately 88,000. The VIN was unavailable.
Under moderate to heavy acceleration exhaust fumes are pouring into the cabin. The harder you accelerate the more you smell. Gives me a headache every time.
The contact owns a 2014 Ford Explorer. The contact stated that while driving at 45 MPH, the transmission warning light illuminated and the vehicle lost motive power. The contact was able to restart the vehicle but the failure reoccurred.. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 152,000.
My 2014 Ford explore Set fire and lost control of steering on the highway the transfer case set fire, which made the driveshaft explode and twist. There were no warning signs of this. And we are very lucky that we were not hurt in this we have lost so much money and time there is no way that this was not due to a recall when I contacted Ford they pretty much told me the car was totaled and I was going to have to pay a lot of money depending on how much damage the fire did.
- Hyannis, MA, USA
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Power steering will fail sporadically when at Highway speeds or City speeds and show error code. Advance Trac AWD system disabled, traction control disabled, unsafe.
The contact owns a 2014 Ford Explorer. The contact stated that on multiple occasions while accelerating at 30-40 MPH, the vehicle started to sputter and the engine misfired. The contact then stated that on other occasions while accelerating approximately 60-65 MPH, the vehicle failed to properly respond. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the torque converter failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was notified of the failure and provided the contact with Customer Satisfaction Program: 20N07 and the contact was informed that the VIN was not included. The failure mileage was approximately 116,000.
2014 Ford Explorer XLT with 102,858 miles. All previous recalls have been repaired. Over a period of past 2 weeks, I noticed a steady increase in an intermittent lurch as I drove. It happened more often, so I took to Mountaineer Ford on Jan. 13, 2023. They determined the transmission was failing, saying a new replacement would cost $7,500. Unable to afford that, I declined for the time being. On the way home, it suddenly got so much worse - grinding and lurching - I was not sure I'd make it before it failed completely. Thankfully, I made it but I consider the car no longer drivable.
The contact owns a 2014 Ford Explorer. The contact stated while at a stop light, the vehicle lost motive power and stalled without warning. The contact restarted the vehicle and the vehicle would not properly accelerate. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission was slipping. The vehicle was not repaired. The manufacturer was contacted and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.
The transmission failed without warning while traveling down the highway. The vehicle is currently being diagnosed but cost of repair is unknown at this time.
Electric flickering occasionally smells like something burning. No warnings alerted. Interior lights/radio dim or go off or flash. Transmission problems, jerking, loss of power Cabin fills with exhaust fumes especially when stopped Unknown occurrence dates has been happening for at least 2yrs
Upon attempting to pick up my child from school the car began to jerk, hiss, and click. The vehicle gave no warning and recently (2 weeks ago) had was serviced for an oil change. The transmission is the issue. The vehicle is available for inspection. The severe jerking occurred when I was driving at 55 mph which significantly impacted my driving as I abruptly loss power. The vehicle is currently at a repair shop, Harrison-€™s Transmission in Easton, MD. The vehicle has not been evaluated by insurance, police or manufacturer. There was no warning lights or system notifications prior to the transmission failure.
Torque converters failed without notice or warning. Could lead to complete transmission failure and risk passengers and other drivers safety. Dealer has confirmed the issue. Manufacturer has denied any sort of coverage or assistance. Vehicle has less than 52,000 miles and will now require a complete transmission replacement. Faulty engineering and manufacturing. Unacceptable.
Transmission failed on my 2014 Ford Explorer. I was made aware that the Ford dealer has seen a lot of transmission failures. I have to have a new transmission. Is Ford going to pay for this since they are aware of this issue?
The intermediate shift bracket sheared off/broke at the transition where it mounts to engine. Vehicle shakes violently while braking at higher speeds... lesser movement at slower speeds while braking. I had just replaced my brakes and done them several time with rotors trying to correct the problem, thinking it was something I had done. Finally found it when greasing front calipers hoping to cure the problem yet again.
The contact owns a 2014 Ford Explorer. The contact stated while driving 6 mph approaching a turn, she heard an abnormal sound coming from the passenger's side front wheel. The vehicle was not taken to a local dealer. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 20V692000 (power train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 83,695.
My pto went out at 75000 miles. I own Ford stock so I know they will take a hit.they need to fix inferior engineering. I had an aftermarket warranty but after investigating things can be done to fix blatant stupidity. If I was to traverse a hill on snow I could easily start sliding backwards without AWD. Please make Ford fix this or are you going to create more cars like late 70 or early 80S were they were junk. Here's an idea when a car has a known defect like this force dealerships to list it. I like Ford it is only american car company that has some quality. Please protect the american public not to say the municipalities paying for all the interceptors that are breaking. All were saying is give us a fair deal and I will always buy american. This isn't a belt or windshield wiper motor. 1500 bill at 75000 miles. If you going to let them sell crap just let the american public know so we can protect ourselves.
The contact owns a 2014 Ford Explorer. The contact stated that while driving 55 mph, the vehicle started making a loud grinding sound. The vehicle stalled without warning. The vehicle was coasted onto the road shoulder. The vehicle was towed to try-county Ford Inc (1348 four locust hwy, direction keysville, va 23947, (434) 736-8444) to be diagnosed. The contact was informed that there was an internal transmission failure and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in 20V692000 (power train). The approximate failure mileage was 85,000.
A D V E R T I S E M E N T S
- Fresno, CA, USA