10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
17,682 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Explorer miscellaneous problems

miscellaneous problem

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2014 Ford Explorer Owner Comments (Page 1 of 3)

problem #52

Dec 252016

Explorer

  • 60,000 miles

A D V E R T I S E M E N T S

Smell of gas in cabin of vehicle. Making passengers/driver nauseated. Also a smell of gas (natural or propane) from outside the vehicle when walking around it.

- Escondido, CA, USA

problem #51

Dec 042016

Explorer

  • 34,474 miles
Cabin of vehicle smells of natural gas when running at iddle and driving speeds

- Toledo, OH, USA

problem #50

Jan 012017

Explorer

  • 24,400 miles
The moonroof over the back seat popped out and spiderwebbed when the front passenger door closed. Some glass fell into the backseat. Vehicle was parked and off.

- Countryside, IL, USA

problem #49

Dec 262016

Explorer

  • 71,600 miles

A D V E R T I S E M E N T S

My husband and I were driving onto the highway, going less than 50 mph, when we heard a very loud explosion that rattled our heads and made our ears ring. There wasn't anything that hit us or that had fell on sunroof at all so we were both in shock as to what had happened. We both looked up to see that our front sun roof had exploded and in a quick panick we tried to shut the sunroof to keep the glass from falling on us but were not able to close it in enough time and glass fell all over us and flew into the back hitting our kids. We took the next exit to nearest gas station to stop and make sure no one was bleeding or cut. The explosion was so loud we were all shaken up. Luckily there was a nearby car wash to vacuum the debris off of everyone and calm down the scare that put us in panick. We didn't want glass flying off and hitting other vehicles around us. We took photos and investigated the vehicle for possible evidence as to why our sunroof exploded. To our findings there was no other possible answers other than our sunroof clearly just exploded out of nowhere. And we still had 2 hours to drive on highway to get home at night. I'm worried for the safety of my kids because we have a bigger sun roof behind this small one that is right above their seats and I'm sure it could explode next. I had to place my sons blanket above their heads to keep the glass that was still attached from crumbling and falling on them or in their eyes during the rest of the way home. The glass was crumbling like cookie crumbs and it was not safe for them in the back at all. This is a huge safety issue for all people in the vehicle, including surrounding vehicles and road safety that should not be ignored or taken lightly.

- San Antonio, TX, USA

problem #48

Nov 172016

Explorer

  • 38,200 miles
Car has exhaust fumes coming into the vehicle Ford has an internal bulletin on this issue but is still charging customers to fix the issue if over the 36,000. The exhaust pipes need to be redone, additional insulation along with a muffler that points down vs pointing up into the vehicle. Ford is not rushing to fix this carbon monoxide issue!

- Colorado Springs, CO, USA

problem #47

Dec 182016

Explorer

  • miles
We were parked at a store and all of a sudden, water starts dripping into the Explorer from the sun roof, where the buttons are to turn on the front interior lights. We opened the sun roof and looked, and there was a puddle of water just sitting there. So now you have to drive with a towel next to the gear shift.

- Jacksonville, FL, USA

problem #46

Dec 162016

Explorer

  • miles

A D V E R T I S E M E N T S

We were driving down I-95 North in South Carolina and all of a sudden we hard a loud pop. It sounded like we blew a tire. When we got out to look, the front passenger door window had a crack in it. The crack continues to grow, traveling down from the center of the top of the window towards the car frame by the side view mirror. You can barely feel it on the outside of the window and on the inside you can't feel it at all.

- Jacksonville, FL, USA

problem #45

Mar 272016

Explorer

  • 42,000 miles
Windshield trim blew off while driving on the highway.

- Jacksonville, FL, USA

problem #44

Jul 282014

Explorer

  • 3,000 miles
The vehicle has a strong exhaust smell (sulfur, rotten egg, improperly burned fuel, etc) coming into the cabin of the vehicle when going uphill, fast acceleration or passing a vehicle. I have carried the vehicle to the Ford dealer and reported this complaint several times. On my last complaint to the dealer, the service department stated there was a factory tsb issued for this problem. The dealer ordered the parts for the tsb an we carried the vehicle back to the dealer and left it for two days for them to complete the repair. The odor problems still exists. I have a 4 year old granddaughter with asthma and other breathing problems. I have carried her to school and picked her up everyday in this vehicle for three years now. I wonder if her health could be affected by this defect?

- Jasper, AL, USA

problem #43

Oct 172016

Explorer

  • 30,800 miles
Exhaust fumes are entering the cabin of my 2014 Ford Explorer thru the dash vents every time I stop making me sick to my stomach. These exhaust fumes smell like sulfur or rotten eggs but I fear that are poisonous gases like carbon monoxide as well. My dealer performed a "fix" last week involving a tsb 14-0130 but it has not helped. I fear that I am starting to get the run around. I am affraid to drive my car. Please help me!

- West Chester, PA, USA

problem #42

Oct 042016

Explorer

  • miles

A D V E R T I S E M E N T S

10/04/2016 my touch screen froze. I have no control of the heating and cooling in the back 2 rows of seats. Navigation, radio, sirius, and more do not work. The vehicle was being driven on a city street when everything froze. Car is still under warranty. A replacement screen was ordered but has been on back order for almost 4 weeks contacted Ford customer service twice but they will not help. My delorship carlsbad Ford said they can not get any information on the delay

- Carlsbad, NM, USA

problem #41

Sep 282016

Explorer

  • 50 miles
There is an overbearing almost intoxicating sulfur/rotten egg smell coming in the cabin of the car any time accelerating. I got this vehicle new in 2014 and it has been doing it since day one. At first I wrote it off as new car or possibly the turbo. But now after reading the thousands others with same problem I am extremely concerned for my family's well being. I have been driving my infant in this car for two years and I am very upset that I could have put her health at risk.

- Bellevue, WA, USA

problem #40

Aug 102016

Explorer

  • 24,000 miles
Exhaust entering the passenger cabin when running the ac on medium or hard acceleration. It's been happening since the vehicle was new, leased new from Ford. Vehicle has approximately 25,000 miles on it.

- Prescott, AZ, USA

problem #39

Jul 012015

Explorer

  • 10,000 miles
When the vehicle makes an acceleration it creates a "gasoline like odor" inside de cabin of the Ford Explorer 2014. When the vehicle was left in a Ford dealership for inspection they responded by saying that a plastic component was inside the exhaust system. The problem persisted after the supposed problem was found. The problems occurs when the vehicle is in motion.

- Bayamon, PR, USA

problem #38

Aug 312016

Explorer

  • 30,500 miles
I've owned a 2014 Explorer Sport for 3 years, and have had the 'rotten egg' smell off and on. I thought it was related to the twin turbo and the vehicle being new, as it only happened under hard acceleration (I now know it also primarily happens when the ac is on). 3 years later I finally took it in for service to discover a tsb had been issued for it. After further searching the web, I now see many others have the same issue - and also see that co has been entering the cabin, which really prompted this complaint. I'm also concerned that people are reporting the tsb does not fix the issue, and plan to carry a co monitor for a while to check.

- Cary, NC, USA

problem #37

Mar 072016

Explorer

  • 24,000 miles
When accelerating or changing A/C the cars fumes enter through the A/C into the cabin of the car. The smell of exhaust is overwhelming. Family has been experiencing headaches and coughing when we experience this. This happens when in stationary and in motion. This happens everyday.

- Fulshear, TX, USA

problem #36

Sep 062015

Explorer

  • 15 miles
9.on or about September 6, 2015, at approximately 2:13 P.M., on southbound jamboree rd., 1424 feet North of san joaquin rd. In newport beach, ca, officer mcdowell, while on duty as a newport beach police officer, was driving the subject vehicle in route to respond to a traffic collision. Officer mcdowell was southbound in the number 2 lane traveling at approximately 50-55 mph. On duty newport beach police officer dan mesri was driving a separate police vehicle, and was traveling southbound in the number one lane slightly behind the subject vehicle. On duty newport beach police officer nathan farris was driving a third police vehicle and was southbound in the number one lane slightly ahead of the subject vehicle. Both officer mesri and officer farris, among others, witnessed the subsequent accident sequence. Officer mcdowell suddenly and unexpectedly lost consciousness within the subject vehicle. According to witnesses, and as evidenced by the dash-cam video in officer mesri's police vehicle, the subject vehicle began drifting to the left. It crossed the number one lane and then crossed the center median. The subject vehicle continued drifting left across the northbound lanes of jamboree rd., coming within inches of a head-on collision with a northbound vehicle. The subject vehicle crossed all northbound lanes, went over the curb, and struck a tree head-on. According to witnesses, the subject vehicle never slowed down during the accident sequence. This accident sequence is hereafter referred to as the 'subject incident.

- Newport Beach, C, CA, USA

problem #35

Aug 022016

Explorer

  • 48,000 miles
Exhaust fumes in cabin during acceleration or pulling the boat and in the mountains it was measured and was over 12 ppm. It has been to the dealership multiple times for their fix. It is not repaired next week they are changing the exhaust. The fumes are coming in on the passenger side behind the glove box. HVAC blending door would be my guess.they do not know how to repair it. We just returned from the mountains. Had to ride with the windows down if not you would get drowsy. Smelled like burnt hair or sulfur. Please help

- Lakeland, FL, USA

problem #34

Jul 242016

Explorer

  • 24,000 miles
When I accelerate onto highway a foul odor takes over the cabin for a while. I have to open the windows to clear it. My son get nauseated when it happens. This has been happening for over a year. I just now started seeing information online about other people with this same problem. I am calling the dealer to inquire about the tsb that I saw online. My truck has been in the dealer multiple times and no pending tsbs were ever listed in my profile.

- Lydnhurst, NJ, USA

problem #33

Apr 252016

Explorer

  • 13,000 miles
NHTSA recall number: 16V245, recall date: Apr 25, 2016, Ford recall number: 16S18. Risk to safety: An improperly welded toe link that fractures while driving could result in a loss of steering control, increasing the risk of a crash. Manufacturer has exceeded reasonable amount of time to repair vehicle, according to recall notification this vehicle is not safe to drive do to increase risk of crash. Also have complained to Ford for over a year to have vehicle repaired for exhaust fumes entering cabin upon hard acceleration. Received numerous emails back from manufacturer that they have no repairs available and is unwilling even to attempt to repair. Vehicle remains parked in garage not willing to drive.

- Deland, FL, USA

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