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5.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,384 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Ford Explorer electrical problems

electrical problem

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2015 Ford Explorer Owner Comments

problem #10

Aug 102016

Explorer

  • 33,400 miles

A D V E R T I S E M E N T S

Look at video link @ cbs detroit radio "video" -2015 Ford Explorer problems- also you tube. (2015 Ford Explorer problems) detroit.cbslocal.com/video/category/news/3563437-couple-says-their-SUV-is-putting-their-lives-at-risk/

- Brighton, MI, USA

problem #9

Aug 102016

Explorer 4WD 6-cyl

  • 33,400 miles
August 10-October 20th: Numerous fault codes appeared on dash: Terrain management fault light appeared on dashboard, then the entire dashboard went black, the air conditioning stopped, the radio turned off, the terrain management control knob was no longer lit. Suddenly, very hot air started pouring out of all vents with what seemed like maximum fan speed. For 34 out of 60 day period (6 occurrences and 6 visits to dealership), Ford kept vehicle and tried to determine the cause. They were unable to retrieve any error codes or duplicate the problem. Provided details and picture from my cell phone of error messages to service dept. August 28: We were driving 6 people in the Explorer on the expressway when we started experiencing problems. Chiming noises were heard initially, then intermittently. The dashboard lights started blinking on and off. The entire dashboard then went black, then intermittently on with the speedometer going back and forth from 0 to around 78, then blacking out again. Left hand side of dashboard displayed brake system warning symbol and low tire pressure warning symbol. The air conditioning and radio went off. AWD off message appeared on left side of dashboard. Right hand side of dashboard displayed: Stability control, stability control system off & front air bag symbols. Maximum heat started pouring out of vents. ABS symbol appeared and right hand signal came on. Service advance trac message was also displayed at some point. This problem episode lasted at least 4 minutes while we were driving. We took pictures of the dashboard and videotaped part of this episode.

- Brighton, MI, USA

problem #8

Sep 192016

Explorer

  • 58,813 miles
My tie rod and rod and navigation system which are electric broke while I was driving my vehicle. There was no forwarning of the event. I was on the highway, driving at traffic speed, fast moving cars everywhere, left, right and centre, front and back all going above speed limits, no steering control, no safety ramp visible for a few kilometres. Suddenly I found myself unable to steer my wheels, the instrument panel listed "loss of navigation systems" and in red ┐loss steering control stop safely┐. the car has had a single owner, never involved in any high impact collision, was driven mainly in urban areas, only 58,813 miles, purchased directly from the dealership. I had only 6 miles on the speedometer when I took ownership of the car.

- New York, NY, USA

problem #7

Aug 272016

Explorer

  • 18,400 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Ford Explorer. While driving 60 mph, the no key detected warning indicator illuminated and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 18,400. Updated 10/06/16

- St. Martinville, LA, USA

problem #6

Nov 042014

Explorer

  • 26,482 miles
The contact owns a 2015 Ford Explorer. During acceleration, an exhaust odor emitted from the vehicle without warning. The vehicle was taken to the dealer where it was diagnosed that the air outer vent assembly and valve assembly auto drain needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the technician stated that the vehicle was unable to be remedied. The contact was also advised to refrain from using the rear vents and hard acceleration. The manufacturer was notified of the failures. The failure mileage was 26,482. Updated 09/29/16

- Spring, TX, USA

problem #5

Oct 102015

Explorer 4WD 6-cyl

  • 150 miles
We have had continual failures with our 2015 and 2016 Ford Explorer with the police package. The body control modules, wiring harnesses, restraint control modules that are either preventing new units being placed into service or fail once they have been placed into service. We currently have two of these units that we purchased off of our state contract in Washington state that are still at the dealer. We purchased and received these units in November of 2015. I have provided the VIN numbers to these two units that are effected along with the rest of the VIN numbers for all 5 units we have purchased within the last year and a half. Please let us know what else you would require to possibly assist us in our current situation. Besides the VIN number first attached to this form, here are the other four numbers. [xxx], [xxx], [xxx], [xxx]. thanks so very much for any assistance you may be able to provide. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tacoma, WA, USA

problem #4

Jan 082016

Explorer

  • 17,000 miles

A D V E R T I S E M E N T S

Keeps having check engine light come on, also keeps having aibag deactivated signal come on instrument panel. Also, keeps having issues where windows won't go up or down even when pushing any of buttons. Keeps having problems with wipers not wanting to work too. (all these things are not consistently on or happening. They happen daily at any given time) 2nd row captain seat the push button won't work on folding the seat. Navigation system keeps having issues of not wanting to properly work or says no navigation card when there is one there. Also, radio has not wanted to work; the whole system ent, nav, phone, climate wouldn't work. There has been few times smell something burning coming through vents. Have tried doing the owner report with Ford like owners suppose to be able to do. Have not been able to ever get a reading, or a diagnosis. Have had it to dealership 3 times still issues. All these issues happen no matter what temperature is outside, no matter whether driving or sitting still. To try get things working right have pulled over to turn off vehicle and back on several times to try get things working properly. It isn't safe to drive in South Georgia or in Florida in down pour of rain when don't have working wipers!!! it isn't reassuring about deactivated airgbag signal on the instrument panel. Definetly aggregating considering we just purchased this 6 months ago! (we have 13 different video footage to all this for proof that we 've shown dealership, and service department; videos to big for here)

- Fort Stewart, GA, USA

problem #3

Feb 182015

Explorer

  • 900 miles
I am going into the 5th month of leasing my 2015 Ford Explorer and I am not happy with this vehicle. Currently the odometer reads 2,100 miles and they were not enjoyable miles. I have to say that this 2015 Explorer has the worst design on the inside that I've ever seen. The outward visibility from the driver's seat for the front and rear of this vehicle is severely compromised by the huge C pillars which create blind spots within the vehicle. Although this model has blis, I've almost been in 2 collisions because I cannot see my right side rear or left side rear due to the faulty design of the interior of the vehicle. The blis system did not warn me that there was a tractor trailer approaching me on the left side. This is a problem that the dealer cannot remedy. This is a factory design flaw that is going to get someone seriously injured or killed because the driver can't see what's coming. The blis is useless. Navigating through tight spaces is almost impossible because you cannot see the front end to judge your distance between vehicles/objects and the wide front pillars also add to the frustration of trying to see what's on the side of the vehicle. The blower motor for the heating/ac system just turns off as well as the dashboard cluster lights and then comes back on after 10 - 15 seconds. This has occurred a few times. There is a burning smell inside the vehicle upon start up. Not sure if it's exhaust gas entering the vehicle or if it's something in the heater/ac system. (I was told at the dealership that this is a common problem and will dissipate after a few thousand miles). Not the answer that I wanted to hear. I do not feel safe driving this vehicle. The sensation of not feeling safe while driving makes for unsafe driving. My life and the lives of my passengers and other motorists is of my utmost concern. I am returning this SUV to Ford.

- Yonkers, NY, USA

problem #2

Nov 252014

Explorer

  • 3,000 miles
The contact owns a 2015 Ford Explorer. The contact stated that while driving approximately 45 mph, all the warning lights illuminated and a warning alarm chimed. The vehicle stalled and would not restart. The contact had the vehicle towed to the dealer who diagnosed that the communication module needed replacing. The vehicle was repaired, but the failure recurred several times. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.

- Cowen, WV, USA

problem #1

Oct 172014

Explorer 6-cyl

  • 2,300 miles
My 2015 Ford Explorer (VIN #[xxx]), which has less than 3,000 miles on it, jerked violently and stalled at 70 mph on Friday, October 17, 2014 when my partner [xxx] was driving it. After the sudden jerk every light on the dash lit up with warning light indicators. The car started roughly three minutes later like nothing had happened. We're lucky [xxx] was in the right lane on I-75 and wasn't killed. I took the car later that day for in-town driving only and it happened 3 additional times within 2 miles from my home (with the same very strong jerking - almost like you've been rear-ended). We then had it towed to royal oak Ford in royal oak, Michigan. The service manager was unable to determine what caused the incidents to occur, and I picked up the vehicle on Friday 10/24. Both the service manager and [xxx] at Ford (extension[xxx]) stated that they'd be nervous to drive the vehicle, but Ford doesn't intend to dig further or get me into a different vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Royal Oak, MI, USA

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