Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,417 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Ford Explorer drivetrain problems

drivetrain problem

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2016 Ford Explorer Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #25

Jul 282016

Explorer

  • 3,740 miles

A D V E R T I S E M E N T S

Throttle body quits working leaving you with no ability to accelerate in traffic. While driving down hwy car suddenly lost ability to accelerate, had to coast until I could find a place to pull safely out of traffic, very scary.

- Knoxville, TN, USA

problem #24

Jul 162016

Explorer

  • 7,715 miles
Turned car on, backed out of driveway & it suddenly lost all power & "wrench" light came on. Could barely get it to side of the road. After turning it off & on the engine light also came on. Car was undrivable, needed to be towed. Dealer said it was throttle body that needed to be replaced. Car is only 7 months old and only has 7715 miles on it.

- Hanover Township, PA, USA

problem #23

Jul 222016

Explorer

  • 7,740 miles
Driving down road and Explorer started losing power, cutting out and engine almost died. The check engine light and tool light came on display. I was barely a few hundred feet from my house, so I slowly managed to get vehicle to my driveway. My husband attempted to drive Explorer in subdivision again and Explorer again started misfiring and engine died. Turned air conditioner off and it restarted and appeared to shake Explorer as engine misfired and we barely got it back in our driveway. It only has 7,740 miles on it!! I called dealership and had it towed to there today.

- Jacksboro, TN, USA

problem #22

Jul 172016

Explorer

  • 8,500 miles

A D V E R T I S E M E N T S

My pregnant wife and I were driving down a busy, main nashville road yesterday when our 2016 Ford Explorer with 8500 miles on it ceased to accelerate. A wrench appeared on the dashboard, rpms dropped to an idle state, and in heavy traffic I could not accelerate in order to move my car off the road, nearly causing an wreck. Ford has had my car for two days. This issue is apparently related to a faulty throttle body. A quick internet search shows that hundreds, if not thousands of people have had this same exact issue with similar low mileage 2016 Explorer and that Ford has determined it to be a faulty throttle body. Considering the fact that so many vehicles have experienced this very dangerous issue, Ford should be recalling these vehicles. This is a safety issue on par with the GM ignition switch problem. A vehicle losing all power in traffic, without warning, can cause wrecks and deaths. Apparently Ford is also replacing these faulty throttle bodies with the identical oem part, since "not all of the throttle bodies are affected." Ford technicians seem unsure as to whether or not the new throttle body will display the same issues since they are the same part. This is a brand new vehicle and I now feel unsafe driving it, and even less safe having my pregnant wife drive this car. I'm stuck with a family hauler in which I don't feel safe driving my family.

- Cane Ridge, TN, USA

problem #21

Jul 162016

Explorer

  • miles
Husband was driving the vehicle was about to accelerate to get up a hill on a city street and engine sounded like transmission or other major part just "dropped". steering wheel froze, car idled violently, could not move vehicle, started to roll backwards until emergency brake was applied.acceleration went to literally zero, SUV would not move. Orange wrench light came on, stated to see manual.placed car in park shut off engine and waited and started at back up again. Scarry stuff, 2 children 2 and younger in vehicle. Won't let me input on next page, approximately 25-30 miles an hour, SUV has 5,500 miles on

- Redondo Beach, CA, USA

problem #20

Jun 262016

Explorer

  • 6,779 miles
Brand new 2016 Ford Explorer with only 6779 miles. Unable to accelerate from a stop through a busy intersection. No indication that anything was wrong prior to this. Several dash lights came on. Car went into limp mode not allowing me to accelerate above 15 mph. Check engine light, power train light and airbag light all illuminated. Had car towed to dealership. Throttle body failure indicated as the issue. Part was back ordered for two weeks. Verified online that many other new Explorer owners have had this same issue around the same mileage. Fortunately I was not on a busy highway like some.

- Lititz, PA, USA

problem #19

Jul 132016

Explorer

  • 9,000 miles

A D V E R T I S E M E N T S

Driving on I-10 about 1 mile before daphne, al, engine sputtered and vehicle began loosing speed. Pressing the gas pedal did nothing, check engine light came on, service manual light came on, and airbag light came on. Coasted to the side of the interstate, stuck between the white line of the lane edge and a guardrail with only inches to spare from traffic passing at 70 mph. All this with my wife in the front seat and our 2 daughters in the backseat who are 2 years old and 5 months old. Engine was running rough and would not increase rpms even when pressing the accelerator pedal. Shut engine off and on 6 times before it finally responded to accelerator pedal input. Was finally able to merge back on to the interstate and get to the daphne exit. We had to stay the night in a hotel in daphne while we waited for another vehicle to get us home to Louisiana. This was a rental vehicle and had to be towed to the mobile airport so that we could get another vehicle from enterprise. A quick internet search revealed numerous complaints of the exact same issue but no evidence of any recall. Apparently the throttle body is faulty and most people report that the part is on back order. Ford knows about this problem and NHTSA should too but somehow nothing is being done. This incident left us on the side of the road, inches from being killed by passing motorists. How this is not under a recall or stop sale order is beyond me. Please initiate a recall and/or stop sale order on these vehicles before someone is killed or seriously injured.

- Walker, LA, USA

problem #18

Jun 282016

Explorer

  • 3,380 miles
As I was on my way to work on June 28, as I was driving straight on a major street, approximately 50 mph, when my 2016 Ford Explorer began to decelerate. Even as I pressed the accelerator, the truck would not speed up. As I came to a stop at a busy intersection, the truck began to jerk when I began to accelerate when the light turned green. The truck would not go above 30 mph at this point. I decided to turn around and go back home, which was about 5 miles away and the truck kept decelerating the more I hit the accelerator. I managed to make it home and get my Explorer towed to the dealership where I purchased my vehicle. The diagnosis was a bad transmission, in a 5 month old truck, with less than 3500 miles on it. My Explorer has been in the shop for two weeks, and I could possibly be looking at another two weeks before it is repaired because the part is on back order.

- Baltimore, MD, USA

problem #17

Jul 132016

Explorer

  • 5,900 miles
Started smelling sulfur/rotten eggs exhaust through the vents around 3K miles under hard acceleration. It's a police version with the 3.7L. Smelled it in re-circulation mode and the fresh air mode. Now have 5900 miles on it and one day while I was driving under normal conditions 50-60 mph, the check engine light, airbag light, and wrench light came on. The dash also said "see owners manual". car also makes a sputtering noise.

- Clinton, MD, USA

problem #16

Jul 082016

Explorer

  • 14,100 miles
My 2016 Ford Explorer will lose power under various driving conditions. While on the highway at 45-55 mph the car engine dropped to idle (~800 RPM) and would not respond to the accelerator. This occurred in traffic and created many close calls. It has occurred three times to me, and researching it on the internet has happened to many other people with the same make/model/year. Please investigate. This is a significant safety issue.

- Ivoryton, CT, USA

problem #15

Jul 092016

Explorer

  • 4,538 miles

A D V E R T I S E M E N T S

I was driving close to my house and almost caused a big accident while I had my children on board. The car stopped completely ( suddenly stopped) and lost power, I was lucky that not accident occurred ( can U imagine if I was in the miami expressway and that happened). I'm attaching a pic showing the check engine, wrench light that came on while I was driving. I did some research online and found out that many americans are having the same issues, it is a defective throttle body that causes the vehicle to slow down and shutdown at any time. Ford is already aware of the problem and you guys more likely are aware too. What are you guys waiting to issue a recall"? waiting for someone to die"

- Miami, FL, USA

problem #14

Dec 012015

Explorer

  • 1,000 miles
On my 2016 Explorer limited 3.5 N/a V6 - under hard (getting on fwy) or extended acceleration (uphill climb) exhaust fumes can be noticed by the passengers in the vehicle. I know there is an open investigation on the 11-15 years but the 16 should be included as well. This has been the case from new to current 11K miles. This happened on my previous 2013 model as well.

- Avondale, AZ, USA

problem #13

Jul 012016

Explorer

  • 10 miles
I was driving 45mph on a busy street when suddenly the car just stalled. I had kids in the back seat and frantically pressed the gas pedal which pressed down but nothing happened. The wrench and check engine light illuminated. Luckily, I was able to put my hazards on and pull over. We are so fortunate we didn't reach the highway yet on this busy holiday weekend. I am sure it would have ended differently. This is a very dangerous situation and needs to be addressed. What good is a new car if you can't trust it? hoping the throttle body is a reconfigured part when they fix it. Needs a recall!!

- Naperville, IL, USA

problem #12

Jun 282016

Explorer

  • 4,600 miles
Was approaching an intersection to enter an entranceway to an interstate when the car lost speed and would only move at approx. 10 mph. Wrench and seatbelt was displayed and message to check owners manual

- Pittsburgh, PA, USA

problem #11

Jun 202016

Explorer

  • 8,000 miles
2016 Ford Explorer XLT throttle body failed at just over 8,000 miles without warning. My wife was driving on the highway with our 6 year old daughter and pet dog in 95 degree weather when the vehicle shut down to an idle almost causing an accident and very little shoulder room to pull over on. Later I find out, with a simple google search, this has been an ongoing issue with Ford throttle bodies for several years. I am very disappointed and it is completely unacceptable for this to be allowed to happen, especially in a brand new vehicle. It is extremely unsafe and unreliable and will most likely cause death or injury. Now the vehicle part is on back order because of the number of similar incidences, with no estimated time for repair. Now, even after the vehicle gets repaired, I cannot trust or rely on this vehicle to keep my family safe on the highway and will be trading it for a vehicle with a proven safety record. Please get this vehicle off the road before someone else's family gets killed for no reason. I will be seeking legal counsel on this matter because it is a known issue and a ignored issue just to make sales, and I will not sit by and let it continue to go unnoticed and Ford should value the lives and safety of their customers and get it fixed for good now. Not tomorrow, not next week, now!

- Elgin, OK, USA

problem #10

Jun 162016

Explorer

  • miles
While driving on city street going 35 mph, vehicle suddenly slowed to 5mph even though I had foot on pedal. It was barely rolling. Wrench warning light came on (which I found later means problem with drive train, take to dealer immediately. )engine service light also came on. I was fortunate enough to be able to roll to side of road and turn down street and go into a parking lot. Turned engine off and restarted it. Wrench light gone but engine light still on. Drove around parking lot and it ran normally.I since have researched this online and seems to be a lot of complaints about this. Some owners have had this happen to them on freeway doing 60 mph. Took vehicle to frontier Ford where we purchased the vehicle, they really didn't want to listen. It is currently waiting to be looked at in service dept. But my huge point is this vehicle needs to be recalled. Ford doesn't want to seem to acknowledge it. Does someone have to die in order for it to be recalled. We were not even offered a loaner vehicle. "we don't do loaners if you didn't buy the extended warranty (which is another scam) obviously they do not stand by their product. This is a safety issue and people will die. If this happens on freeway where I live in san jose California, they will definitely be in serious accidents the way people drive here.will never buy a Ford again. Especially because their customer service is non existent. There are only 7305 miles on vehicle.

- Campbell, CA, USA

problem #9

Jun 142016

Explorer

  • 5,098 miles
Was driving along busy road making a left turn at rush hour across two lanes of traffic. Car simply died. No response to accelerator. Wrench light on. I could have been hurt badly. Was able to get car out of traffic. Was told this is a severe problem with throttle body and Ford is aware of this. Car has less than 5100 miles on it. This needs to be a recall situation.

- Columbus, OH, USA

problem #8

Jun 112016

Explorer

  • 6,100 miles
Was driving down a street, going about 40mph, the car immediately slowed to 5pmh and would not accelerate even when pushing the gas all the way down. I had to coast it home, drop the family off, and then coast it to the Ford dealership. Upon arriving, the dealership informed me that Ford was aware of the issue and that all parts are currently on back order.

- Plainfield, IL, USA

problem #7

Jun 032016

Explorer

  • 4,400 miles
2016 Ford Explorer V6 toolbar came on checksystem engine light came on going 45 mph went down to -0 mph gas pedal useless no power coasted to parking lot lucky I wasnt on a busy highway or street I guess it will take some body to get killed a couple of times before anything is done 4400miles and throttle body needs replace what a crackerjack joke acourse this is called cheapo depo manufacturing oh thats right parts are made in foreign countries now yes about like no name brand vaseline vehicle was on street city bought car in Feb. 2016 if I would og know aboyt this I would not buy a new car especiaaly my wife and grand kids driving for this to happen!!

- San Anrtonio, TX, USA

problem #6

May 232016

Explorer

  • 9,800 miles
While driving on city street there was a burned rubber smell outside vehicle, followed by strong smell of natural gas inside passenger compartment. While driving there was a rattling or thumping sound. Thinking back, there was a natural gas smell outside the vehicle days before burned rubber smell. I let the dealer hear a recording of the sound. They described it like the sound of driving on a railroad track. After dealer inspection, the dealer found 'crack in pto due to internal failure' they had to 'replace ptu and ptu vent following wsm procedure in section 307-01'

- San Diego, CA, USA

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