This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My check engine light keeps reading a evap code. I have replaced the evap throttle 3x-??s. My car smells of a gas leak coming from somewhere. I have taken it to Ford, and to two other mechanics. They claim that the check engine code is wrong and they cannot find where the fuel smell is coming from without the proper code. My check engine light turns on and off with the same error everytime. The evap code is not the problem. I have made a complaint months ago, and still nothing. Not sure what else I can do.
Everytime my ac/heat is on it affects my engine as I-??m driving. My speedometer fast jumps. As soon as I turn it off it seems to run better. I made a complaint a week ago about something going on with my fuel and fan running high speed. I have a foul smell in my car. I thought for awhile it was something outside but now I believe it-??s coming from my car. It smells like fuel/rubber/sewer if that makes sense.
My fuel evap pump check engine light keeps coming on. I-??ve owned this vehicle since July 2022 and I have paid for the evap pump 3x-??s. My fan constantly runs in the engine. My engine has a stutter when I press the gas. Ford absolutely dropped the ball with this vehicle. I have already paid thousands of dollars (water pump, evap pumps and more) please help on getting this car serviced. I still owe like 20k on this car. I cannot afford to keep getting it fixed. I have 121k miles on it.
Every since I bought this vehicle back in December 2016. I've had major problems that consist of the battery lasting a year an half. In 2018, Ford had it for two weeks due to a major problem that they repaired but never told me what the issue was. Still, to this day, I don't know what they repaired. In 2021, My water pump went out, something is wrong with he fuel injection that may be causing the engine light to be on. Every year since 2016 there's been something going wrong with my Explorer, including the radio panel/cameras monitor. Last year, 2022, I was driving down the highway when my windshield trim panels flew off! I thought it was something from another car until I stopped and realized, my windshield didn't have a cover on the driver side. I'm hoping I didn't caused harm or almost caused harm to any drivers behind me! Nonetheless, since my incident, I have noticed other Explorers missing a windshield cover.
My purge valve was stuck open and had strong fuel vapors leaking inside of the car cabin. I became lightheaded and went to the ER. This was before the check engine light came on. It was very concerning.
- Carrollton, VA, USA
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There is a VERY STRONG sulfur odor emiting into the cabin without an engine warning light. Tested for error codes and inspected by Ken Towery in Louisville and the seriviceperson couldn't detect the source of the odor. The defect appeared at 98458. The smell causes me to gag and feel light headed. Please advise.
On multiple occasions transmission was slipping which led to an eventual complete failure. Explorer was on ca highway 76 going westbound when transmission failed. Driver wa forced to Dodge traffic and coast to an emergency stop at the right side of the highway. Explorer had to be towed.
During acceleration car smells like rotten eggs all windows need to be open to vent car and all passengers get nauseous. Dealer tried twice to fix problem but with no success.its getting impossible to drive the car on highway.Ford needs to do something asap.
The contact owns a 2016 Ford Explorer. While driving the contact turned on the heat in the vehicle and smelt an distinct odor coming from the vehicle. The odor was strong the contact had to roll down the window in the vehicle. The vehicle was taken to an independent mechanic who diagnosed the failure as a carbon monoxide leakage. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 66,000.
The vehicle without warning, just shuts off. Even while going 65 mph on a highway. If your lucky, you can coast off the highway before you are hit. Ford refused to fix even though under warranty. So I had to sell it so I wouldn't be killed. Hundreds if not thousands have complained about the same thing.
Persistent emissions smell in cabin causing headaches for the driver. Roesche Ford in elmhurst Illinois conducted warranty work which consisted of "reprogramming" the car. The fix did not work and roesch filed an appel to Ford - who is denying liability and claiming the "reprogramming" is the fix. I have also filed a claim with Ford cas24714279. This is the exact same problem the police interceptor Explorer is having and is well documented - Ford has even set up a hotline for the police - but ignore the individual owner.
Was driving down 95 @ 65 mph when all of a sudden, the car jerked and lost all power. Wrench light, check engine, and airbag light all came on. No power. No gas, limp mode. Code reader determined throttle body issue. Looked online, appears to be known issue ignored by Ford. I could have been killed
Fume smell coming from vehicle while moving, can smell both inside and outside of car! seems like smell is more in front of car then in back once car is parked and I get out of car. I am feeling very unwell while driving; nausea, dizziness, stingy eyes and blurry vision. It is happening regardless of the heating/air being on/off. I have for days needed to drive with all windows down. My children feel sick as well. My husband can smell it, but this far has not been feeling sick from it. This happens no matter if I am driving city/highway/stationary/in motion, all the time. We have been feeling sick for a while but the smell is within the last week.
While stationary, or sitting in vehicle while idling, carbon monoxide is detected in the cabin and I have been falling asleep and staying tired for rest of the day. This has been going on in the 2 months that I have had the new SUV. I suspected after I was told by a friend that this has been reported by sheriffs. I plugged in my home detector to check if that were the case. I am no longer idling without windows open if possible due to weather.
Moving down a highway when with a sudden shutter and then a loud bang the car immediately lost power with blinding smoke in and around the car. Made it to the side of the road and had fire lapping up the drivers side rocker panel from under the car. Transfer case exploded with such force it damaged the transmission. Occurred at 41,000 miles on a three year old vechicle.
I stopped at traffic light, I heard a strange sound, and the airbag light came on. I press the gas gas to cross intersection and car would only go 3 miles an hour, I managed to turn into side street, and turned car off. When I restarted car and I was able to accelerate and proceeded to drive to my destination, when I stopped at another red light it happened again and then engine light came on. I then turned off car and restated to find all warning lights off. I then drove to auto nation Ford dealership. They diagnosed with a throttle problem. When checking the internet I see a lot of people have had this same problem, it could have bee a very dangerous situation since this happened St an intersection.
I was driving along at about 55 mph with the cruise control activated. The pedals were not in the right locations so I decided to adjust them to a higher position with the button on the side of the steering column. When I did the adjustment, the engine went into a full throttle mode and would not let up. I pushed down on the brakes hard and vehicle slowed down and the engine returned to normal. When I took my foot off the brake the engine immediately went full throttle again and then back down again when I pushed the brake pedal down hard. This cycle continued even though I shut off the cruise control and tried putting the shifter in neutral. I was final able to pull over to the side of the road and shut the engine off. I restarted the engine after a few minutes and everything seemed to work normally. This was a very dangerous and scary event. I am afraid to drive this vehicle or have my wife drive it. I reported it to Ford but have not heard back from them at this time.
A D V E R T I S E M E N T S
- Youngstown , OH, USA