This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Explorer. While on a road trip, the passenger in the vehicle suffered from severe headaches and nausea. Medical attention was not required. The contact was concerned that it could have been attributed to carbon monoxide poisoning. The vehicle was taken to Ford Lincoln of franklin (1129 murfreesboro rd, franklin, tn) where it was diagnosed that the exhaust manifold was cracked and needed to be resealed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
The contact owns a 2017 Ford Explorer. The contacted observed a hole in the "Y" portion of the exhaust tail pipe without warning. The contact took the vehicle to the dealer (bob davidson Ford Lincoln, 1845 joppa rd, baltimore, md, 21234) where they observed the hole and welded it closed. The contact was informed that the vehicle was repaired, but no invoice or paperwork was provided. The manufacturer was neither contacted nor made aware of the failure. The failure mileage was approximately 8,000.
- Joppa, MD, USA
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- La Vergne, TN, USA