Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,973 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Ford Explorer Sport Trac suspension problems

suspension problem

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2001 Ford Explorer Sport Trac Owner Comments

problem #9

Oct 012012

Explorer Sport Trac

  • 86,000 miles

A D V E R T I S E M E N T S

Found that after approx.80,000 miles that all the body support bushing had dried out and crumbled.. this cause sever lack of control. Cornering was accompanied with loud body metal banging. The truck was taken out of service and repaired. The body was raised off the frame and all bushing where replaced at the owners expense. Ford would not complete this work under warranty even though it is a gross safety issue.

- Christianna, TN, USA

problem #8

Aug 232014

Explorer Sport Trac

  • 112,000 miles
Vehicle body mounts have dried out and crumbles when touched. This deterioration causes the body to ride on top of the frame which could eventually result in other vehicle damage and possible safety issues. The worse I have seen on a Ford.

- Clearwater , FL, USA

problem #7

May 232014

Explorer Sport Trac 6-cyl

  • 170,000 miles
Vehicle body mounts have dried out and crumbles when touched. This deterioration causes the body to ride on top of the frame which could eventually result in other vehicle damage and possible safety issues. Appears the product was made of substandard material and has been worn out for quite a few years.

- Maumelle, AR, USA

problem #6

Nov 182008

Explorer Sport Trac 6-cyl

  • 52,000 miles

A D V E R T I S E M E N T S

Sub frame body mounts are falling apart. I noticed this in 2008 but did not know what it was. Car has less than 72000 miles and is garaged, no off road use. Mounts are brittle and fall of vehicle. Ford says --so sad too bad. Never seen mounts fall apart and I have owned vehicles for over 40 years.

- Houston, TX, USA

problem #5

Nov 012008

Explorer Sport Trac

  • 40,000 miles
For several years, the body mounts on my truck have been crumbling due to poor materials used at the factory. I know of many others who have had this same problem, and since the mounts are difficult and expensive to replace I know many have avoided doing so. Ford should be made to recall these vehicles (which range from 2001-2005) and replace these shoddy parts (if they haven't crumbled completely away like mine) before someone is injured.

- Tallahassee, FL, USA

problem #4

Apr 152010

Explorer Sport Trac 6-cyl

  • Automatic transmission
  • 170,000 miles
I own a 2001 Ford Explorer Sport Trac. 2wd. Automatic. A few months ago I started hearing an annoying squeaking noise coming from underneath the front passenger side of my vehicle. I looked underneath it when I got home. The bushings that go in the mounts to secure the cab of the truck to the frame are deteriorating. You can actually touch them and they will fall apart. I checked with a few local auto part stores and all over the internet to find that those bushings are a dealer item, and cost about $35 each. On the internet I also found that it is a common problem on these vehicles for the bushings to go bad. On each cab mount on the frame; there is an upper and lower bushing. All of the bushings on the passenger side are either bad or going bad. I can't find any recall from Ford on these bushings. I took my truck to a local mechanic shop, and they said it would be around $600 to replace these bushings. They also told me that if the problem gets worse the cab of the truck could shift when turning or on bumpy roads. I feel that there should be a recall on these bushings since it is a very common problem. I have owned many vehicles and have never had to replace cab mount bushings or know of anyone who has had to; except on a Ford Explorer Sport Trac. I currently still have the problem because I cannot afford to even purchase the bushings due to financial issues. I am a do-it-yourselfer and could replace these on my own if I could afford them. I feel that I shouldn't have to. Ford should issue a recall on the affected models of the Ford Explorer Sport Trac. Thank you for your time.

- Signal Mountain, TN, USA

problem #3

Oct 292009

Explorer Sport Trac 6-cyl

  • 71,760 miles

A D V E R T I S E M E N T S

The emails below chronicle my attempt to have the Ford Motor Company address what I feel to be a safety issue. Please note that the components that are the subject to the inquiry are part of the steering. Any failure of these components may result in loss of control of the vehicle. The rubber body mount, strut and control arm bushings on my 2001 Sport Trac 4WD are crumbling. Please advise what corrective action the Ford Motor Company is taking to address this problem. [xxx] thank you for contacting the Ford Motor Company customer relationship center regarding the concerns you have with your 2001 Ford Explorer Sport Trac. We have reviewed the situation, and unfortunately, there are no warranties, field service actions/customer satisfaction programs on your vehicle that would provide assistance for this repair. However, we do suggest that the repair be done by a Ford/Lincoln-Mercury dealership where the technicians are trained to put your vehicle back into factory specifications, and any Ford parts replaced will come with a 12 months/12,000 miles warranty. Please be advised that a diagnostic fee may be charged. If additional assistance is required, we suggest that you contact the customer relationship/service manager. They will further assist in facilitating your service/repair needs. Your next steps are to discuss this repair with the service manager at your dealership. Should you feel that we have not adequately addressed your questions, please feel free to contact us via telephone at (800)392-3673 between the hours of 8am and 5pm, local time, Monday through Friday. Please provide your 10 digit reference number - [xxx]. sincerely, [xxx] customer relationship center Ford Motor Company.

- Cloverdale, OR, USA

problem #2

Apr 122004

(reported on)

Explorer Sport Trac

  • miles
While driving at 20 mph and turning right or left vehicle lifted on its own. Vehicle was taken to the dealer for inspection, and mechanic could not duplicate the problem.

- Missouri City, TX, USA

problem #1

Oct 222001

Explorer Sport Trac

  • miles
Consumer states vehicle wanders on highway. Dealer corrected rear / front toe in.

- Red Bud, IL, USA

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