Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
41,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Explorer Sport Trac accessories - exterior problems

accessories - exterior problem

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2002 Ford Explorer Sport Trac Owner Comments

problem #3

Oct 102005

Explorer Sport Trac 6-cyl

  • 38,000 miles


2002 Ford Sport Trac 8 year old child broke door handle when trying to open door with child lock on. 5 year old child broke the other door handle the same way. Something needs to be done about this. These handles are not heavy dty enough for the weight that is forced on them when trying to open even with the child lock off. These automakers should be forced to stop using the public as guinea pigs to find out what problems they have and then never issue recalls. They just modify it on the next model and blow off prior owners. The handles actually cut my daughters hand when it broke. It is utterly ridiculous. Also the brakes on the same vehicle. I have had to replace the caliper on the pass side twice and they eat brake pads up like mad. It is not driving habits that caused this it is a design flaw. No wonder they went to 4 wheel disc brakes( another wait and modify routine) I'm sure this was their fix for that problem and they avoided another recall. We pay thousand of dollars for these vehicles they should pay the thousands of dollars to fix their engineering and qc departments lack of detail when testing these vehicles. Thank you for anyone caring.

- Mobile, AL, USA

problem #2

Jul 092008

Explorer Sport Trac

  • 35,000 miles
Rear inside door handles snapped off when pulled by 2 year old while child safety lock was on.

- Philadelphia, PA, USA

problem #1

Jul 072008

Explorer Sport Trac

  • 50,000 miles
When I would make a sharp left hand turn and use the brakes the brakes would pulsate and would not stop the truck right away. It would act like it had hit ice and its was the middle of summer. It would still move about a foot. I took it to a shop to have it looked at and was told he gets alot of Ford's that do this and they don't have a recall on this. The shop replaced the part in the hub or wheel not sure and now its fine but it cost me over $500 and I only have 50,000 miles on it. I know that parts wear bout but this was a failure of a part that should not have gone bad. Also the electric door lock button in the truck stops working, the open section works but not the lock button.

- Sterling Heights, MI, USA

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