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5.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,861 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Explorer Sport Trac fuel system problems

fuel system problem

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2002 Ford Explorer Sport Trac Owner Comments

problem #3

Sep 292004

Explorer Sport Trac

  • 33,000 miles

A D V E R T I S E M E N T S

While driving vehicle stalled. The consumer pulled over and restarted the vehicle. Dealership was notified, but did not resolve the problem.

- Millry, AL, USA

problem #2

Oct 152003

Explorer Sport Trac 6-cyl

  • Automatic transmission
  • 14,583 miles
This discrepancy applies to a Explorer Sport Trac new from a dealership in Sept 2001. The vehicle "check engine" light illuminated just before the vehicle reached 15,000 miles. The owners manual stated that if the light did not go out after 3 consecutive cold starts to take the vehicle to the dealer. The vehicle was in the window for servicing at its 15,000 mile check-up anyway, so I took it to the dealer and showed them the "check engine" light. I expected the vehicle would be finished with its regular maintenance and the check engine light problem fixed in a day or two. I was wrong, and from reading similar problems reported by other owners, it appears this could be a trend for the Sport Trac model- if not for the entire Explorer genre. The dealer informed me that the fuel pump was leaking and it was what was causing the check engine light to illuminate. Then I remembered that I had often noticed drops of fluid on the driveway each time I backed out. At the time I thought it was condensation from the air conditioning system. I didn't care what it took to fix it because it was covered by the warranty. The dealer had to order a whole new gas tank, because as it was explained to me, the fuel pump was integral to the fuel tank. The fuel tank and pump assembly was not in stock and had to be ordered from the factory. The dealer supplied a rental car while the Sport Trac was being repaired. It took 2 weeks for the dealer to receive the fuel tank and pump. After they received it, it only took took a couple of hours for the technician to install it and check it out. The vehicle was properly repaired and I no longer see any droplets on the driveway, nor is the check engine light illuminated. Most of the two weeks the vehicle was at the dealership was due to awaiting parts. Any fuel leak should be considered critical for obvious reasons. I asked the dealer's representative if the tank/pump problem was a common problem for the model and they denied it.

- Lubbock, TX, USA

problem #1

Sep 022003

(reported on)

Explorer Sport Trac 6-cyl

  • Automatic transmission
  • miles
While driving vehicle dies out, but will restart. Took vehicle to dealer, and the dealer reprogrammed the fuel system. The first two failure, the vehicle started up in 3 to 5 min. The third failure, the most serious, it took approx. 10 min. To start in heavy traffic. Consumer took to dealer. Two months later, vehicle quit running at 45 mph. Consumer limped home at 5 mph, let idle for 10 min. Then it ran fine again.

- Los Vegas, NV, USA

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