The contact owns 2007 Ford Explorer Sport Trac. The contact stated the thermostat that controls the temperature in the vehicle malfunctioned. The contact called the manufacturer regarding the thermostat and was advised there was no related recall. The contact stated the air conditioner also functioned sporadically at times during hot weather. The contact stated the vehicle was unsafe to drive due to the extreme heat. The failure mileage was 85,000.

- Chocowinity, NC, USA

On 8/10/10 I noticed while driving my 2007 Ford Explorer Sport Trac that something was wrong with the engine. I thought it might be the transmission, because when accelerated it would become sluggish and make a loud roaring noise. I called the Ford dealership and asked for an appointment to bring my truck in. They suggested I bring it on the morning of 8/11/10 for them to check it out. Around noon on 8/11/10 the service manager called me to inform me that the problem was not my transmission, but that I had a leak in the radiator. He also said that he has had several of the same type vehicles come in to his shop with the same issue with their radiators. He suggested that they remove the radiator and take it to a repair shop to see if it could be repaired. On 8/12/10 the service manager phoned me to tell me that the radiator could not be repaired due to more than one leak in the radiator. He advised me not to purchase a non factory made radiator and suggested that I allow him to order one from the dealership and replace my defected one. On 8/13/10 I was able to pick up my truck after paying $583.05 for a new radiator $15.52 for a new cap and $14 for anti freeze, not to mention the $75 for the cost of labor. On 8/17/10, I phoned NHTSA to see if there had been a recall on the radiator that I never received. No recalls have been issued at this time, but there have been other complaints from this same model vehicle with radiator issues. I was told to call Ford and issue a formal complaint by phone. I did this and was given a ref # [xxx]. I would like for there to be an investigation and if possible a recall issued for owners of this same type vehicle. I would also like some reimbursement for the expense I was out getting a new radiator for my vehicle. From what I understand, these radiators could have been defective at the time of assembly. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hughes Springs, TX, USA

At approximately 40000 miles I notice a leak in the radiator on the lower left side. The dealer service department informed me that they had seen a number of these and that it was leaking on a seam and that it needed to be replaced at a cost of over $500. I had them order a replacement and it is due to be replaced 03/29/2010. If this is known to happen why is there no partly to full coverage for a defective item?

- Shannon, IL, USA

The vehicle leaking fluid from the radiator. Causing engine to run hot. Also the lumbar in the drivers seat explodes pushing you in to the steering wheel while driving.

- Lynchburg, VA, USA