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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
52,397 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford F-150 body / paint problems

body / paint problem

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2002 Ford F-150 Owner Comments

problem #19

Mar 032014

F-150 4WD 8-cyl

  • 76,000 miles

A D V E R T I S E M E N T S

Cross frame member which contains the transmission mount was extremely rusted out and cracked. State safety inspection rep indicated it would not pass inspection in the near future. Ford no longer manufactures the frame member. I was lucky after a long search to find a dealer which still had the part available. Part # is: Xl3Z6A023ca. The vehicle has been operated in warwick NY since new and in northeastern pa since 2007. I believe if the frame member would fail the transmission would drop down. I have photos of the rusted unit. If you care to see them please send an E-mail address and I'll attach them to a E-mail. Something must be done to require manufactures to use better material for pickup truck frames and brake lines. I have also reported problems with brake lines on this truck rusting out. One incident, I reported, occurred after backing up a rv in a campsite after just driving over 150 miles on the interstate highway. Providence protected me as I could have lost the brakes while traveling on the interstate!.

- Union Dale, PA, USA

problem #18

Sep 032010

F-150

  • miles
Numerous Ford pick-up trucks to include F series and Ranger have an issue with the cross beams that hold the pick-up bed to the truck rusting out. The potential is there that the bed could come loose from the truck and pose a serious safety hazard. I have contacted Ford about it but as you can guess they were unresponsive. Several workers at the local Ford dealer also have the same problem but have been unable to get a satisfactory response from Ford. My vehicle is a 2002 model but I have been told that it occurs in older as well as newer models. I am going to have to have the bed removed and new cross beams welded on to replace the defective ones at my expense. I have only 77,000miles. The truck is operated in nc with some salt used in the winter.

- West Jefferson, NC, USA

problem #17

Mar 242010

F-150

  • 92,250 miles
Ford Motor Companymain topic: Vehicle service issues your inquiry: I have a 02 Ford F150 supercrew with a major problem the windshield leaks on the driverside when it rans into the GEM module cause the truck to be hard to start and the gauges and services lights to stay on the seatbelt bell to ring all the time > I contacted dick masheter Ford and told them what was going on with the truck andthey told me it is common with that year truck forf the windshield to leak onto the GEM module owner: Yesvehicle identification number: [xxx] mileage: 94000vehicle location: Inpossessionif contacted dealer: Yesdealer name: Dick masheter Ford owner first name: [xxx] owner last name: [xxx] owner email address: [xxx] owner address1: 2761 gosling way city: Columbusstate: Ohzippostal: [xxx]: united statesday phone: [xxx] client > this has been going on since I bought the truck 03/19/10 I have been ont he Ford forum and have seen alot of other customers having the same problem with the GEM module getting wet when it rains > > I feel that Ford should do a recall on this issue to take care of the problem I have also talked to dick masheter Ford on hamilton rd in columbus, oh and they have told me that it is the GEM module causing the problems when it rains and it has been happening with Ford F150 trucks from the year '97 on up. It seems that Ford is doing recalls for everything else why not the problem with the windshield leaking www.topix.com/forum/autos/Ford-F-150/taa9dvmdg7ro706ei/P3#lastpost this is the website that I found that other Ford truck owners are having the same problem and it is costing them alot of money to get the problem repaired at their expense. > > from: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Columbus, OH, USA

problem #16

Oct 202004

F-150

  • miles

A D V E R T I S E M E N T S

I own a 2002 Ford F150 super crew pickup truck. Shortly after purchasing this truck it developed a leak in the windshield. The windshield was replaced under warranty and was leak free for about 2 years. The leak returned and during some heavy rain storms I have had chronic electrical problems due to water leaking in the windshield and running down behind the dashboard and getting into the electrical components. I have had the interior lights come on with no one in or near the truck. At the same time, some of the dash indicator lights were on very dim. I had to disconnect the battery to get the lights to turn off. I ran the heat in the truck for a few hours to dry it out and it seemed to temporarily cure the lighting problem. I also had a problem starting the truck in the rain. I turned the key to the start position and nothing happened. I got in the truck the next day after the rain stopped and it started without a problem. I took the truck to a local glass shop and had some sealer put on the top rim of the windshield to try and stop the leak. It did not work. I was told by the glass shop that the only way to seal the windshield properly was to replace it due to the fact that the windshields now are glued in and the glue is what seals them. I am reluctant to replace the windshield again because the first replacement windshield did not solve the problem. I may spend several hundred dollars on a new windshield and still have the same problem.

- Bloomingburg, NY, USA

problem #15

Jun 012009

F-150

  • 104,000 miles
I have a 2002 Ford F-150. It started to leak when it rains. The problem is the bezel covering the places where the glass is attached to the truck - the brackets where the screws go have cracked and the grommets around the bolts have failed. I want to fix the item, but I have learned that the necessary part (the plastic bezel for the back window) is on national backorder, because so many of them have failed there are no more available. It seems to me that if something is breaking so much that no one has the repair parts, then this should be an item for recall.

- Bishop, GA, USA

problem #14

Aug 152008

F-150

  • 84,000 miles
Paint peeling in small sheets around edges of hood. Several complaints found online but, can find no recall on vehicle. Has aluminum hood also. Only paint peeling as primer still showing.

- Dothan, AL, USA

problem #13

Feb 062009

F-150

  • 85,000 miles

A D V E R T I S E M E N T S

Paint coming off in large areas.

- Delaware, OH, USA

problem #12

Jul 052007

F-150

  • 80,000 miles
The windshield of my F150 Ford king ranch leaks and has done damage to the fuse box and rust is occurring in locations not easily accessed by water.

- Des Moines, IA, USA

problem #11

Dec 102008

F-150

  • 160,000 miles
I have a 2002 Ford F150 during the last rain we had water leaked in from the front windshield and got into the fuse box and shorted out the battery, fuse box and a module total cost was over $1,000. Insurance said they could not cover it because the service manager said this is a common problem with Ford trucks so the adjuster said it sounded like a defect and Ford should correct the problem. I talked to Ford and they said no recall has been issued and no reimburse ment could be made, but if this is a common problem with Ford trucks why hasn't a recall been issued.

- Arden, NC, USA

problem #10

Jun 162008

F-150

  • miles
I have a 2002 F150 harley davidson F150 kingcab truck, black in color and the paint on the hood is cracking something terrible. I have taken it to the local Ford dealership here in pensacola and the service manager told me that it is a defect in the paint process but there is no recall for this. They quoted me over $500 to repaint just the hood and another body shop quoted me the same because it has to be completely stripped and repainted. I have noticed that several other Ford hd trucks are doing the same thing also on other body part to. I'm afraid that this might get worse and possibly start on the fenders. Is there ever going to be a recall on the paint on these trucks or does everyone drive around proudly in a beautiful truck with cracking paint displaying the Ford emblem with the harley davidson reputation next to it?

- Pensacola, FL, USA

problem #9

Apr 182008

F-150 4WD 8-cyl

  • Automatic transmission
  • 85,000 miles

A D V E R T I S E M E N T S

My vehicle has a water leak that is getting the GEM module wet and this has resulted in the wipers failing, the power windows to fail, the heater fan stays on after the key is removed from the ignition, and the engine runs very rough and stalls resulting in me losing the power steering and putting the vehicle in a ditch, the wipers stopped working during a recent heavy rain and I had to pull onto the side of the interstate for over 30 minutes. Ford customer service claims they never heard of the problem but I found out they issued a technical service bulletin 98-9-13 to the dealers about this and also Ford special message #15773 for this problem. The dealer wants over $1,100 to fix.this problem is in 1997-2002 Ford F150 and Expedition. I feel that the loss of wipers and sudden loss of power steering and power brakes is a bigger safety hazard than the current recall on the cruise control.

- Stevens Point, WI, USA

problem #8

Sep 102007

F-150 4WD 8-cyl

  • Automatic transmission
  • 92,000 miles
Possible windshield leakage causing extreme random electrical failure. Truck won't start if raining. Truck shuts off during operation. Particularly hazardous during highway operation. Electrical operations occur without warning, with or without keys in ignition.

- Janesville, WI, USA

problem #7

Jan 232007

F-150 4WD 8-cyl

  • Automatic transmission
  • 24,490 miles
Water intrusion from leaking windshield caused GEM module /fuse block corrosion. Windshield wipers inoperable and electric windows inoperable with no interior lights working.

- Marysville, MI, USA

problem #6

Jul 072006

F-150 4-cyl

  • Automatic transmission
  • miles
Back window leaks and have been told Ford knows about it. But yet no recalls are on it.

- Fayettevile, NC, USA

problem #5

Oct 252005

F-150 8-cyl

  • Automatic transmission
  • 67,500 miles
Electrical system failed due to water leaking from faulty windshield installation.

- Rockledge, FL, USA

problem #4

Jan 222005

F-150 4WD 6-cyl

  • Automatic transmission
  • 45,000 miles
The plastic molding around the rear liftgate window has a crack in the plastic molding. The consumer believed this condition may lead to the glass falling out. The dealer was notified.

- Westerly, RI, USA

problem #3

Jan 142004

F-150 6-cyl

  • Automatic transmission
  • 306 miles
Electrical: At 306 miles the solenoids had to be replaced. Upon shutting the vehicle off; the dash board would still illuminate. Also, upon shutting the vehicle off it would continue to run. This has happened a total of four times. The transmission completely failed with no warning. The consumer took the vehicle to the dealer, and was told the windshield had a leak which corroded the electrical system. The electrical problems started at 44000 miles. The gasket had to be replaced, and the harness wiring had to be replaced also. Upon trying to start the vehicle again the battery would be completely dead.

- Fort Pierce, FL, USA

problem #2

Aug 012004

F-150 8-cyl

  • Automatic transmission
  • miles
Passenger door would open while vehicle was moving. The consumer also stated that the vehicle vibrated while driving. The consumer mother-in-law fell while trying to get into the front passengers side door of the truck. The brakes would lock up intermittently.

- Kingstree, SC, USA

problem #1

Jul 252003

(reported on)

F-150 8-cyl

  • Automatic transmission
  • miles
While traveling over 65 mph, the vehicle started to vibrate. The dealer told the consumer to place sand bags in the truck bed, however it did not solve the problem.

- Palos Verdes Estates, CA, USA

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