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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
72,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford F-150 windows / windshield problems

windows / windshield problem

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2002 Ford F-150 Owner Comments

problem #13

Dec 182009


  • 85,000 miles


The contact owns a 2002 Ford F150 which was purchased brand new in 2002. While driving 35 mph he heard a dinging noise in the vehicle. He assumed that it was his seat belt warning alarm; however, he was utilizing the seat belt. Later that evening, he shut the vehicle off and the heating element continued to operate. The dealer was contacted and advised the contact to replace the fuse and the relay. The failure persisted and upon further investigation, he found that the front windshield was leaking on the driver's side onto the fuse panel. The local Ford dealer advised him to have a diagnostic test performed on the vehicle. No repairs were made. The failure and current mileages were under 85,000.

- Roanoke, VA, USA

problem #12

Dec 102008


  • 160,000 miles
I have a 2002 Ford F150 during the last rain we had water leaked in from the front windshield and got into the fuse box and shorted out the battery, fuse box and a module total cost was over $1,000. Insurance said they could not cover it because the service manager said this is a common problem with Ford trucks so the adjuster said it sounded like a defect and Ford should correct the problem. I talked to Ford and they said no recall has been issued and no reimburse ment could be made, but if this is a common problem with Ford trucks why hasn't a recall been issued.

- Arden, NC, USA

problem #11

Mar 202008

F-150 4WD 8-cyl

  • Automatic transmission
  • 103 miles
I have had the 02' F150 just over one year and have had problems with the windshield leaking into the cab. I have found that this is a common problem in the 97' to 03' F150 model via Ford forums and other internet groups. This leak shorts out the fuse panel causing the loss in power in various equipment including the windshield wipers. This short has also caused the instrument panel to fail causing the computer to not read what gear the truck is in which has caused the truck not to start or stop running while the truck is in operation. The only way the fix the problem is to have the windshield removed and resealed as well as replacing the fuse panel replaced. Others as well as I have had to have other repairs made due to the leak including the instrument panel, starter, relay, alternator, and the ignition sensor. I have had to make these repairs out of pocket as no manufacture recall has been issued, only a special service bulletin. Ford has been contacted about this issue but has stated that it is not a safety issue.

- Springfield, MO, USA

problem #10

Mar 182008

F-150 4WD 8-cyl

  • Automatic transmission
  • miles


2002 F150 supercrew leaky windshield causing electrical parts to go on and off. I wish Ford would fix this problem im afraid to take the family in it in fear of an electrical fire.

- Califon, NJ, USA

problem #9

Feb 192008

F-150 8-cyl

  • Automatic transmission
  • 410,000 miles
Vehicle dash lights would stay on when vehicle off. Door locks would lock and unlock by themselves while driving. And while the truck was off. Vehicle would be completely dead when go to start. After replacing with a new battery, truck would not start. Had a tow truck come and when he tried to start it, it started right up. After he shut off, it was completely dead would not start. Took truck to garage. It took mechanics 5 hours to find the problem. After checking all the relays and fuse boxes, etc. It ended up to be the fusebox under the dash. The fusebox was corroded and deteriorating due to water damage, which was causing the electrical problems. The mechanic said there was some type of leak from the windshield causing water to enter the fusebox. Thus causing the fusebox damage. The mechanics replaced the fusebox and a relay. I do have the old one that was damaged. He said the windshield needs to be taken out to be resealed on reinstalling. Which needs to be done yet. He said I was lucky not to have any major problems while driving or shorting which could lead to a fire problem.

- Washington Township, MI, USA

problem #8

Jun 082005

F-150 4WD 8-cyl

  • Automatic transmission
  • 31,000 miles
I receive storm damages to my vehicle. During the process of repairing the vehicle we sustain injuries from the windshield fibers and glass, in the vents which the repair shop said that the glass is impossible to remove. The truck has a defect in the heat control and the radio panel get extremely hot. We inhale the fiber from the glass, it got in our eyes, stinging and itching, etc. I was told that this may be a product problem.

- East Saint Louis, IL, USA

problem #7

Apr 032006

F-150 8-cyl

  • Automatic transmission
  • 88,000 miles


Original windshield seal began leaking water inside cab and into dash compartment resulting in electrical failure. The leak originated in the driver side valley on top of the cab of the truck. The valleys allow water to flow directly to and pool up at the windshield when vehicle is parked. I remedied this by caulking the area to prevent further water damage.

- Sneads, FL, USA

problem #6

Mar 132004

F-150 8-cyl

  • Automatic transmission
  • 60,000 miles
The contact stated windshield leaked in the lower passenger side. The fuse box was damaged due to the leaking, and replaced. The windshield was replaced at contact's expense. The manufacturer was notified. They did not offer any free remedy.

- Cibolo, TX, USA

problem #5

Oct 132005

F-150 4WD 8-cyl

  • Automatic transmission
  • 34,000 miles
Water leaks through left side of windshield causing fuse box to short out, windshield wipers and radio stop working, very dangerous. Ford is aware this is a common problem but refuses to fix.

- Hackettstown, NJ, USA

problem #4

Oct 112005

F-150 4WD 8-cyl

  • Automatic transmission
  • 18,851 miles
Windshield leak on the left side shorted out the fuse box.

- Yanceyville, NC, USA

problem #3

May 022004

F-150 4WD 8-cyl

  • Automatic transmission
  • 53,379 miles


Windshield seal leaked (rain) along roofline causing multiple electrical problems. Vehicle has multiple system warning lights visible on dash. Short circuit sounds coming from behind dashboard. Warning lights, blower motor and head lights operate without key in the ignition causing battery to be drained. Wipers cut off without warning. Door windows stop working without warning. Vehicle shifts into four-wheel drive without warning. Engine races while parked (revs to 4000 RPM and returns to normal). Sales man informed that Ford will not cover the problem because the truck is out of warranty and to bring truck to dealer (5/3/04). Truck would not start until 5/8/04. Seal to windshield separated from vehicle on left side while driving to dealership (5/10/04). The truck now has excessive wind noise. Truck will no longer start (5/11/04). I called FordS customer and requested that a representative from Ford inspect the truck. Customer service asked that the truck be towed to a Ford dealer. Truck was towed to local dealer. Dealer did not want to help me contact Ford after I informed them that the truck has a defective windshield seal. Dealership informs me on 5/13/04 that the zone supervisor from Ford said that there was nothing that could be done about the problem. In addition, dealer refuses to put statement in writing. The dealer also informed me that for a fee, they could seal the windshield and diagnosis the problem but the dealership where the truck was purchased from should do the repairs.

- Macomb Twp., MI, USA

problem #2

Aug 112002

F-150 4WD

  • Automatic transmission
  • miles
While driving 70mph driver's side front window shattered inside vehicle. Vehicle was on the interstate, and the temperature was an average 86 degerees. No objects were found thrown inside. Ford was not notified.

- Wisconsin Rapids, WI, USA

problem #1

Jul 262002

F-150 4WD

  • miles
Windshield was not attached to the vehicle properly, it could be pushed out by hand.

- Gregory, MI, USA

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