This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford F-150. The contact noticed that the front windows would open without warning and remain stuck in that position. The dealer was aware of the issue, but offered no assistance. The contact did not inform the manufacturer. The vehicle was not repaired. The current mileage was approximately 49,000. The failure mileage was approximately 37,000.
The contact owns a 2004 Ford F-150. The contact stated that while driving 15 mph, the front passenger side window fell into the door. The contact called the manufacturer who offered no assistance. The vehicle had not been inspected or repaired. The failure mileage was approximately 100,000.
The drivers window regulator failed while driving, and the window came crashing down. I was not using or adjusting the window in any way prior to failure. The weather was cold and wet leaving water damage to the interior and causing difficulty driving in the adverse conditions. I was not dressed to be in 60 mph cold blasting air and my hands were having problems steering. The dealer did not accept responsibility for this. Ford contacted me and accepted responsibility but only wanted to pay for 50% of the repair cost. This is not acceptable. My vehicle has very low miles and is in like new condition. After investigating the issue with the regulator, I was amazed that there are many thousands of Ford owners with this same issue. And '04-08 F150's have the vast majority of complaints about this problem. Many have had multiple windows fail. I had to replace the regulator myself as the costs to get this done is over $500 at the dealer, and over $400 at a repair shop. When I removed the regulator I was shocked at how poorly the parts were made. The design looks to be flawed as well. Clips that can fall off. Cables that can fall off small plastic wheels. And the power motor reels two cables up together. This is going to bind up and fail in a very short period of time. The motor reel had both cables tangled when I pulled it out. It appears to be designed to fail. This is a very heavy piece of glass, and the mechanism supporting this assembly is completely insufficient. It is obvious that it was not designed for extended use.
In 2009 I had a window regulator replaced in the rear of my 2004 F150 FX4 behind the passenger seat this year in June the rear window regulator behind the driver had to be replaced, and now in November the rear passenger regulator has again failed in less that 18 months. In both instances they were replaced under a warranty I bought at hall Ford in newport news and paid each time a $100 deductible to have it repaired. I find it unreasonable that a part would fail three time in 17 months and since Ford is the only company that makes the part I can find I have no choice but to get another Ford branded part that I feel will just once again fail on me. There are many complaints on this on not only forums, but the NHTSA has received many reports of this issue. After contacting Ford directly and getting canned responses that there is "no recall" "no programs" and "no warranty". I feel as if there is an issue with either the design of the part or the materials used in the manufacturing of the part that is causing some kind of fault resulting in the failure and ultimately the replacement of the window regulator with a Ford part only of the same design.
Complaint on 2004 Ford F-150 window regulators. I have three that have failed with two of them doing it twice. These case damages to the driver and passengers when glass is broken. It is also a huge distraction when window falls while driving. Glass is a big problem to children in car seats.
- Seven Springs, NC, USA
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The contact owns a 2004 Ford F-150 superduty. The contact stated that the motor for the windows failed within the first 18 months of ownership. The driver, passenger rear and front passenger side motors have all failed. The vehicle was taken to an authorized dealer who stated that because there were no related recalls, he would be responsible for repair costs. The VIN was unavailable. The manufacturer had not been notified. The failure mileage was approximately 50,000.
The contact owns a 2004 Ford F-150 heritage. While driving 50 mph, the driver side window fell into the door. The vehicle slid down as if it had been rolled down but with more force. The vehicle had not been inspected or repaired. The current and failure mileages were 46,952.
The power window assembly failed while driving 65mph on the interstate with my 10 month old english lab. I heard a loud "pop" and the window dropped. Luckily it did not shatter, but my dog of course went for the window as most puppy's do. He climbed over my lap to the drivers side window nearly causing me to crash before I could get him back in place and get the truck pulled over and slowed down safely. I didn't realize that this was such an issue until I took the door panel off and saw the mangled cable and broken plastic pieces in the door. I started researching it via the internet, landing me here. It looks like the repair will cost approx. 300.00-500.00 per window. I simply can't afford that in today's economic climate. This is a very dangerous issue...please help get the vehicle's that use the "flawed" window assembly's recalled before people really are hurt and/or killed.
I have a 2004 Ford F-150 and all my windows have fail the first window fall down when the truck was 50,000 miles or less the other windows fail on the next 25,000 miles now my truck has 80,000 miles and is out of warranty and today 11-6-2010 again one more window fall down the track and don't go up.
The contact owns a 2004 Ford F-150. The contact stated that all the window regulators were failing. The first to fail was on the passenger front window and the driver rear side was failing. The windows dropped down and made a grinding noise when she attempted to roll it up. The vehicle was taken to a repair shop where the first regulator was replaced. The manufacturer had not been notified. The current mileage was approximately 125,000. The failure mileage was approximately 100,000.
About 2 years ago my drivers side window in my F150 FX4 went down and out. Didn't think much of it, now my passenger rear window is just grinding gears. My truck only has 48K on it and is well serviced. After reading several complaints I decided to put mine in since this is crazy. This should be a recall issue, it might not cause death but Ford and parts stores aren't open 24/7 so you have a wide open truck to steal or steal your belongings while you window is down.
2004 Ford F-150 power window regulator failed while driving causing the drivers side window to violently fall from the top (closed) position to the bottom (open) position of the door panel. Weather was raining and causing not only driving issues but parking issues as well being unable to leave the vehicle in fear of theft or damage.
2004 Ford F150 crew cab front window fell in door almost caused a accident because my wife and son were in the truck during rain storm.this is the third time I have had to fix the windows on this truck.
Driving on highway my wife heard a pop then about half hour later the passenger window just drops down into the door cavity. Found out on the internet that it is a recurring problem with the Ford pickup window regulator mechanism that is defective. Took vehicle into a window repair shop and he diagnosed it needing a new window regulator replacement installed. He patched us up to get us home for now, its a holiday weekend and so no possibility of getting the part fast and we are away from home visiting relatives.
2004 F150 SC window regulator failure. I am on my third regulator in the drivers door now. Yesterday I found the passenger window down and I have the truck in Ford dealership now for repair. I have started using the old reliable "club" on the steering wheel to keep from having my truck stolen when the window regulator breaks and the window is down allowing anyone to enter my truck even when I have closed all the windows and locked it when I exit.
I parked my 04 F150 in a public parking lot, locked it, and shut the door. I heard a popping sound, turned around and my drivers side passenger window was down. I opened the passenger door, and the window had fallen down in the door. I tried to roll it up and it did nothing but make a grinding noise. From what I've read, it has happened to countless Ford pick ups. I can't afford to fix yet, so I have a piece of wood wedged in the door to hold the window in place. There really should be a recall on this defect.
On 6-1-10 the passenger side power window failed on my 2004 Ford F-150 truck. On 7-31-10 the drivers side window also failed. On each occasion the failure was preceded by an alarming bang from the door, on each occasion loss of vehicle control was narrowly avoided. These failures were fixed at Ford dealers totaling $ $656 on both occasions the dealer retained the failed parts.
I purchased a used 2004 F-150 truck 3-months ago and it was parked in the driveway for 2-days. Upon opening the driver door I noticed the passenger window was in the down position and would not raise. My Ford dealer indicated the plastic parts on the regulator had failed and dropped the window inside the door. I don't understand why. Noone was opening or closing the passenger door or attempting to raise or lower the window. Had this happened while the vehicle was moving or next to a passenger, the results could have been catastrophic. When I park and lock my truck, I don't expect the windows to fall out or down into the doors. This then becomes a personal safety issue and provides an opportunity for theft or vandalism of the vehicle. The plastic parts are obviously cheaper to use and not engineered for the stresses on them or the weight of the window. I'm out $458 in repair bills for a single window repair. Two Ford service advisors I spoke with said they had never heard of the problem on a Ford. It's all over the internet but they have no knowledge of the problem? there should either be a formal recall or Ford should make the repairs at no cost and substitute metal clips and parts rather than using plastic. Reimbursement for past repairs should also be included. I'm thankful my vehicle was neither robbed or vandalized and that I discovered the problem before the storm hit my area. Undiscovered, there could have been serious interior water damage in addition to the window repair.
My window regulator gave out for the 3rd time this year I cant afford to pay $200+ dollars to replace a part that wont be sold with out motor so that they can charge more on my 2004 Ford F150 supercrew.....
A D V E R T I S E M E N T S
- Seader Park, TX, USA