This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on the freeway, I heard a loud pop (sounded like a gunshot) that made me swerve. After stabilizing my truck, I realized that the cause of the loud pop was a broken window regulator on the passenger side. Then yesterday again I was driving and the other window did the same thing, this has now happened to me 3 times!!!!!!!
Problem power windows, within one week the drivers window fell to the bottom of the door, and next on the freeway the passenger window slammed down, apparently the cables are inferior. So how come no recall for this junk. Ford wants 700 to replace with the same inferior parts. Ford F150. And no I don't live on a dirt road and it's not a 4 wheel drive vehicle.
- Addy, WA, USA
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I have a 2004 F150 crew cab. I have had all windows fall down while driving or finding my truck sitting parked with the window fallen all the way down.. I have had things stolen out of my truck and the interior soaked. I have called Ford customer care every time and they do not give a [xxx] about the faulty plastic window regulators they are having so many problems with. It is ashame they are not being proactive before something serious happens because of it. If my wife and child were lost and in a bad area and the window fell down with no way to get it back up she would be vulnerable. If a storm came and she was driving in an area with no refuge in the cold with a baby in the car, then what? they are also not willing to help pay for the repair even after the 3rd window had the same problem. I am furious they are not standing behind faulty parts the chose to use and will never buy another Ford again! it is a very, very, very well known problem. At least Toyota is standing behind their screw up. No wonder people buy Japanese. It is very disheartening. Please help do something about this problem before something happens.the failure mileage was 65,000, the current mileage is 80,000..............[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I own a 2004 Ford F-150. I have now replaced my fourth window regulator in less than a 1 1/2 year span. I have spent over $12000 replacing them. Two of the windows hadn't been used when they just dropped down and wouldn't go back up. Motor/gear just grinded. Ford needs to do a recall on these regulators.
2004 Ford F150, driving down the road and my window made a loud pop and fell. This is my 3rd window to break. Ford must recall this before someone dies.
Both rear windows in my 2004 Ford F150 broke at the same time and the windows dropped to the floor. I have had these replaced twice already and they keep breaking. I was just sting at a light then heard something like a rock hit the side of the truck then the window just dropped it was the cables that hold the windows up snapping. I have three very young children and live where there are extreme temps. I cannot have my young children exposed to these kind of environments. Ford is the only place to get these parts because they know there is a problem with them.
2nd window regulator failure in 2 months. Windows came crashing down both times while driving on city streets. Expensive repairs for a small defective part.
While driving at 70mph in heavy traffic the passenger front window with a startling loud bang (thought I got shot by someone with road rage) fell into the door panel, after a few moments of creative driving I understood what had happened because my drivers side front window had done the same thing 6 mo. Earlier while sitting still at a drive thru.............does someone need to die..........before the stuffed shirts and lawyers who sweep this problem under the rug are called to testify before congress as to when they knew about said problem.......
The driver side door window broke. I was at cvs and rolled the window down and it wouldn't roll back up. My husband took the door apart to get the window up but it won't stay up. We have checked and are having a hard time finding the part. Seems it's a dealer only part, we are checking junkyard because the part is almost $200 for the part, and this is the second time we have had to fix the window in this truck. The truck is a 2004 and I have had it 2 1/2 yrs and had to fix the window twice in that time.
I own a 2004 F150 and had the driver's side power window regulator fail on my truck as have thousands of other people from what I am reading online. I was traveling 65 miles per hour when my window fell into my door. The day prior I rolled my window up at the post office and heard a crunching or cracking sound as the window reached the top. I too did not think much of it until my window fell in. To correct the problem I paid a Ford dealership in loveland, Colorado $400 to replace the damaged parts in my door. The old part is no longer available as I assume they threw it away. I believe this to be a major safety hazard as at 65 miles per hour in a driving wind a lot of dust/dirt debris entered my truck until I got pulled over on the highway. Luckily I did not get anything in my eyes. Ford should be forced to recall these regulators and refund peoples expense that have already fixed this.
2004 Ford F150 - windows suddenly drop into door while driving. There are thousands and thousands of complaints on the www for this problem - please issue a safety recall this happened twice to me while the vehicle was in motion (while driving). Just trying to find out what made a noise and having my children suddenly pelted by rain and other road debris is a serious, serious, safety issue. I believe I've read that NHTSA has "petitioned" Ford to issue the recall, however, they have clearly stated to their consumers that they will do absolutely nothing unless NHTSA issues a safety recall. Please help consumers have the voice your organization was designed for - to not have manufacturers ignore consumer safety issues that can cause injury and even death. If your organization cannot help, who else can we turn to since the manufacturer is completely ignoring the consumer safety problem"?"
I have a 2004 Ford F-150 lariat with 83,000 miles on it. About 5 months a cable popped on my driver's side front window and the window fell. Now, 5 months later the drivers side rear window did the same thing. A loud pop then the window fell. Apparently this is a common problem in Ford vehicles and Ford refuses to fix them. Not to mention, it's costly for the owners to fix at $350-$400 per window this is a potential safety hazard and someone should hold Ford accountable.
This safety concern is in regards to the power window regulators found in my 2004 Ford F-150. The first window regulator (driver's side) went out while in North Dakota. There was no warning just a loud pop, followed by the window falling in the door. The passenger side window regulator broke one week later to the day. When both of these broke, I was left with near zero visibility inside the cab of my truck while driving or sitting. If there is any sort of precipitation, you are no longer protected. Also, the safety of my family, property, and truck has been jeopardized. Another problem arises when you go to get the problem fixed. I took my truck to a Ford dealership in jamestown, North Dakota who new of the problem as soon as they saw my window. However, they were going to replace the regulator with the same part that obviously has built in obsolescence. Why would anyone pay $400 to fix one window, only to have it break days later; leaving them stranded, hurt, or worse. With literally thousands of complaints on the internet, and many submitted on this site, it concerns me to wonder if this problem has caused a fatal crash or incident yet. Maybe this is what it will take to have this problem looked at in detail. If Ford Motor Company is willing to stand behind a plastic window regulator that has broke in my truck twice, and thousands of other similar trucks, just to save a "buck" so be it. I am just one person speaking, but, when is a "buck" worth more than someone's life.
A D V E R T I S E M E N T S
- Rsm, CA, USA