Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

8.2

pretty bad
Typical Repair Cost:
$317.00
Average Mileage:
66,996 miles
Total Complaints:
613 complaints

Most Common Solutions:

  1. replace window regulator (299 reports)
  2. not sure (223 reports)
  3. fixed it myself so I don't have to be ripped off by Ford (24 reports)
  4. replace window regulator with 2006 and newer regulator (16 reports)
  5. replace elevator cable (15 reports)
  6. Ford paid for most of the fix (10 reports)
2004 Ford F-150 windows / windshield problems

windows / windshield problem

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2004 Ford F-150 Owner Comments (Page 27 of 31)

« Read the previous 20 complaints

problem #93

Aug 042008

F-150 Super Crew 5.4L

  • Automatic transmission
  • 60,000 miles

A D V E R T I S E M E N T S

I have a 2004 F-150 SuperCrew, I know this truck may not be the most expensive, but it definitely isn't the cheapest either. I am pretty easy on my vehicles (duh Im a girl) and use it basically for going to and from work. The other day I was checking out of work, they scan badges for security purposes and my damn window didn't go back up..Sounded like the entire window shattered. Lets also mention the fact that it was 99 degrees with a heat index of 110. That being said I took the truck home and took the door panel off and the cable had tangled up like a thin necklace. Next day I go to Autozone to get a regulator or motor not sure which part encompasses the cable and they cant find the stupid part. So right now Im stuck with a damn window on a towel and 2x4.. Can you say extremely embarrassing. You dont realize how many times you use your window until it goes kaput..like banks, drive throughs, checking in/out at work.....etc. does anyone know where you can get just the cable? The motor is working I can see it spinning.. The slide arms are working the window falls down smoothly haha. The cable is frayed and kinked though (probably from my wishful thinking that if I hit the button one more time it will magically work)

- , Mount Vernon, IN, USA

problem #92

Jul 302008

F-150 5.4L

  • Automatic transmission
  • 23,000 miles

I never hardly used the dam windows .If ford can not recall this problem i will start buying other vehicles,if i have to replace the motor that often they can take their windows and cram them where the sun don't shine. The front window started cracking out there is no rock chip several work trucks we have are 2007 f250 and the windows are cracking out in the same place they need to correct the problem

- , Duchesne, UT, USA

problem #91

Aug 062008

F-150 XLT 5.4L

  • Automatic transmission
  • 68,969 miles

Well it just happened to me and I called the autoparts store and sure enough they want about 140.00 for the part. I just got a job delivering mail in my own vehicle. It would be very costly if I were parked for lunch and the window just falls and someone would have access to the mail when I am supposed to protect the mail. Looking at trading it in for a Chevy or anything but a FORD!!!!!!!!!!!!!!!!!!!!!

- , Breese, IL, USA

problem #90

Aug 052008

F-150 King Ranch 3.2L 5.6L

  • Automatic transmission
  • 50,000 miles

A D V E R T I S E M E N T S

I rolled the front windows down and as I was driving, I heard a distinctive loud pop and tried to roll the window up, and it didn't budge. Shouldn't a working window be a priority for a vehicle to operate? You would think so. Thanks a bunch Ford

- , Palmdale, CA, USA

problem #89

Aug 052008

F-150 XLT V8

  • Automatic transmission
  • 25,700 miles

I just had the passenger window fixed on my F-150 last week and the dealer told me these were many of these coming in lately. Now, Monday morning I am driving up the highway and it started to rain. I pushed the button to raise the windows up, and POP goes the drivers side window, as it slowly slides down into the door. Now, I am 20 miles out of town on a rural highway in Missouri and it's pouring rain and my window is all the way open. Nice. so Now I am waiting for the dealer to get another part sometime tomorrow or the next day for a defect that Ford does not want to admit to. Reliability had been the reason I advocated Ford trucks, but the Quality Job #1 seems to have left the product support once they cash the check for the purchase.

- , Morrison, MO, USA

problem #88

Jul 302008

F-150 XLT V8

  • Automatic transmission
  • 25,650 miles

Being a Ford advocate, and living the Quality Job #1 on all the Fords I have owned over the years I am quite shocked that Ford is not stepping up to this obvious defect of the "popping window cables" on the vehicles affected. I was driving down the road and when it began to rain I pushed the button to raise the window closed and heard the loud POP that sounded as if my door had been hit with a bullet. Looking over I saw the widow slowly slide down into the door. The best fortune was the Ford dealer told me it would take a day to get the part in stock, and that he could tell me exactly what this would cost based on the other F-150's he has had in the shop over the past several weeks with the same issue. It was fixed the next day at my expense...but see the next complaint

- , Morrison, MO, USA

problem #87

Jul 312008

F-150 V8

  • Automatic transmission
  • 38,000 miles

A D V E R T I S E M E N T S

3 of my 4 window regulators have broken in my 04 f-150. 2 of the 3 times it was covered under the manufacture warranty and now the 3rd time I have the extended warranty and I am expected to pay my $100 deductible. Because this is an obvious manufacture problem I have contacted Ford directly. This morning I argued with Ford who told me that because not enough people have complained to them about it, they have not issued any type of recall and I am responsible for the $100. It is an obvious problem for many people because there are a number of forums on this specific problem. I am still fighting and dont plan on giving up because in a matter of 6 months the 4th window is going to break and I am going to have to pay another $100 deductible. If this happens to you please go to FordMotorcompany.com and email them your complaint. Dont just pay to get it broken.

- , Bakersfield, CA, USA

problem #86

Aug 052008

F-150 Super Crew 4.8L

  • Automatic transmission
  • 52,000 miles

This SSUCKKKSSSS!!!!!!!!

I'm going to the grocery store and roll down the window and it goes a 1/4 of the way down and then falls! Now it won't go up. Worse thing is I am on here finding out that I'm like the 86th person that has posted on this forum ABOUT THE SAME FRIGGIN ISSUE!!! Come on FORD get your act together.

- , Newnan, GA, USA

problem #85

Aug 012008

F-150 Lariat SCrew 5.4L

  • Automatic transmission
  • 43,000 miles

This is the 2nd time for the front passenger window to fall. I heard the pop in the door just after rolling it up, and looked over to watch it fall. It was 118 degrees out, and the A/C is NOT that good!

Last time it was covered under warranty. This time I have to fix it. I guess the 2006 or newer regulator work better. I would have though that is what ford dealer would have done last time it was repaired, and if they did then they are not better. The dealer that did the work was Earnhart, and the are a crummy dealership! They probably did not use the new part.

- , Chandler, AZ, USA

problem #84

Jul 222008

F-150 ES 4.6L V8

  • Automatic transmission
  • 45,000 miles

When we got the truck in 2004, about 6 months later, the rear drivers side widow fell down. About a year later, the front driver's side was down when i came out in the morning. About 8 months later, the rear drivers side window fell down (just when we were leaving for the airport to go on vacation). about July 10th the rear passengers side widow went "pop" and fell in to the door, a week later the passenger side front did the same thing.The first three times it was covered under warranty, obviously now, its out of warranty.

- , Las Vegas, NV, USA

problem #83

Jun 212008

F-150 Lariat 5.7L V8

  • Automatic transmission
  • 48,000 miles

A D V E R T I S E M E N T S

Went to parking lot after work and found the driver's side window down. The doors were still locked and there was no broken glass. The window would not roll up, but the motor would run. Evidently the window just FELL, luckily I missed the rain that day, and nothing was stolen. Now I worry about the other windows "falling"

- , Panama City, FL, USA

problem #82

Jul 202008

F-150 XLT 4.6L V8

  • Automatic transmission
  • 17,050 miles

I read about all the window problems on your blog and was thankflul I didn't have that problem...YET!!! Well..yesterday ..BANG!! My husband was driving and I thought someone had run into us. We stopped and he got out and walked around the truck...No damage. 10 minutes later we parked and he rolled down the driver's window and KERPLUNK, the window fell down into the door! We have $250 deductible and the repair may not even be covered. My husband has owned FORDS all of his adult life, but this is probably the last. This truck has only 17000 miles on it and looks new. As soon as the window is fixed we plan to trade it for another brand. Oh..and the main switch to the rear-left window went south last month! Consumer Affairs for the State of Florida will receive my complaint on this should be recall. How many customers has Ford sent to its competion due to this problem?

- , Zephyrhills, FL, USA

problem #81

Jul 132008

F-150 Lariat V8

  • Automatic transmission
  • 80,000 miles

I came out of my house and found my rear window down. the motor worked but the window wouldn't roll up. I took it to the dealer and they want $450 to fix it. I plan to do it myself. I can't believe all the complaints regarding this issue

- , Folsom, CA, USA

problem #80

Jul 062008

F-150 FX4 5.4L V8

  • Automatic transmission
  • 24,000 miles

Just had the second window fall (haven't even got the first one fixed yet). I'm having a hard time finding a new regulator for it. Of course the warranty is up even though i only have 24,000 miles on it.

- , North Port, FL, USA

problem #79

Jul 032008

F-150 Supercrew 5.4L

  • Automatic transmission
  • 45,000 miles

RE: Faulty Window Regulators - 2004 Ford Pickup Trucks

I own a 2004 F150 Supercrew. When I purchased the vehicle I also purchased an extended warranty that was suppose to cover the vehicle bumper to bumper. Or, so I was told when I purchased the coverage. In addition to having the rear end repaired twice the windows also seem to be defective. My first window fell when I only had 37000 on the vehicle. So much for an extended warranty. I still had to pay $100.00 to cover the deductible. No deductible was mentioned when I was writing the check for the extended coverage. I was very concerned as my next door neighbor, who also owns a 2004 F150 Supercrew, has had all 4 windows break. I now have 45000 on my truck and window #2 has broken. My wife and I were sitting at a stop sign when we heard a loud bang. We thought someone had thrown something at the truck. When we couldn't see anything on the ground, we figured out it must be one of the windows. We pushed the button to roll down the back window and that was it. Window number 2 had broken. It's over 100 degrees, we have errands to run, and can't use the vehicle. I don't know what we would do if we were traveling or shopping and this happened. Not only could our belongings be stolen but, its possible the truck could be stolen as well. I am now not comfortable taking my truck any where. Its very disturbing to pay for a new vehicle and have things like this happen. I have been working on cars for years, have built race cars, street rods and have worked at car dealerships. I have never seen door window regulators fail like this.This window has maybe been used 10 times. I rarely have anyone sitting in the back seat. This indicates to me that Ford installed defective window regulators in some of the F150 trucks. These parts should last for many years before having to be replaced. I know the motors can burn out and a switch may go bad, but its rare to see a regulator fail in a new vehicle.

It seems to me that this qualifies as a recall or bulletin at the least. You can imagine my anger when I found out that I had to pay for the repair. Not only should this not happen in a new vehicle, now I am not sure I should even take the chance to drive it anywhere for fear it could be stolen. Please know that if anything is stolen out of my truck or the vehicle it self is stolen, because the window has broken, I will alert my insurance carrier of the window situation.

After looking on the internet, I see I am not alone. This problem has happened to many others. I would appreciate an explanation why this is not considered a recall. I would also appreciate an explanation why I am required to pay anything at all for the repair.

Sincerely,

Dennis D. Ferris

- , West Covina, CA, USA

problem #78

Jul 032008

F-150 Supercrew 5.4L

  • Automatic transmission
  • 45,545 miles

the first window fell when my truck had 1000 mi over my 36000 coverage. the extended coverage i bought, still had me pay 100.00 for the deductible,that was better than 340.00 everyone is paying. well i thought that was the end of that.over the next few mounts the guy that lived next door that also bought a 04 f150 was on his no. 2 window repair.over the next 5 mo his two back doors had to have the same repairs .now i have 45000mi on my truck and it is hotter than hell ,on Friday 6 pm and one of my back windows fell, so i had to wait for the weekend to go to ford for the repair.well it was 100.00 again

- , West Covina, CA, USA

problem #77

Jul 062008

F-150 5.4L Triton

  • Automatic transmission
  • 78,000 miles

I am from AZ so remember its the summer and around 100 degrees. I had left from lunch and shut my door and I heard a popping. Then I was driving around and the window just slid right down into the door. I had taken off the door frame and got the regulator out and saw the damage the cord. It was starting to peel back. It was damaged. I replaced it now and works fine.

- , Mesa, AZ, USA

problem #76

Jul 042008

F-150 4x4 4.6L

  • Automatic transmission
  • 52,000 miles

THE STORY- I was just driving down the road and i heard a loud bang. so i pulled over to see if anything hit my truck. i thought something hit my truck hard. didn't see any marks or dents. got back in my truck and started going down the road and rolled the window down and the window just drops. and the passenger was only a fourth of the way down and i rolled them down at the same time. lol. from all of the complaints i don't think i will buy another ford truck. i love my mustang gt though.

- , Winder, GA, USA

problem #75

Jun 212008

F-150 Supercrew Fx4 5.4L V8

  • Automatic transmission
  • 89,623 miles

Driving down the interstate when all of a sudden the window collapsed down into the door frame. Attempted to roll the window up, but window will not roll back up. It was pouring down rain and myself and my grandchild became soaked . I pulled over at the next available exit and purchased a box of large kitchen bags and a roll of DUCT Tape. Thank God For Duct Tape!! When I returned home my husband removed the door panel to find what looked like a wound up spool of fishing line. Instead it was the window regulator that had failed. This is very dangerous and scary event when your traveling 70 MPH and out of know where the window just drops and a sudden Bam occurs as it lands inside the door. FORD really needs to take a look at this design and fix the problems with it and with my vehicle.

- , Fort Pierce, FL, USA

problem #74

Jul 012008

F-150 XLT V8

  • Automatic transmission
  • 73,000 miles

Rear window wont roll up. Why did I sell my Nissan? I never had any problems with that truck. Thanks Ford, you suck

Update from Jun 27, 2009: I now have 3 windows that don't work. I bought my regulators (they came with the motor) from www.silverstatefordparts.com for a lot less then what the dealer wanted, and put them in myself. If you don't feel conferable putting them in yourself, buy the part online then find some Joe repair man to do it. You will save BIG $$

here are the part numbers if you need then (R/Frt 4L3Z1523200CA Passenger Front) (L/Frt 4L3Z1523201CA Driver Front) (R/Rer 6L3Z1627000AA Passenger Rear) (L/Rer 6L3Z1627001AA Drivers Rear)

- , Sacramento, CA, USA

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