This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford F-150. While driving approximately 40 mph on normal road conditions, the front passenger side power window released in a downward position without assistance. The incident occurred without warning. The contact is in the process of taking the vehicle to an authorized dealer for repair. He was concerned of the safety risk involved. The VIN was unknown. The failure and current mileages were 28,000.
The contact owns a 2005 Ford F150. The contact stated that the window regulators failed and caused the window to spontaneously fall into the door. He took the vehicle to the dealer and they stated that the regulator needed to be replaced at the cost of $300. In addition, the technician replaced the failed component with a new regulator of the same design. The vehicle is currently being repaired. The contact called the manufacturer and they acknowledged the failure; however, they would not assume responsibility since there was no recall. The failure mileage was 38,000 and current mileage was 46,000.
Another window drops down inside my door. This is definitely due to faulty equipment. Ford used cheap plastic on their window regulators that is not suitable for the purpose.
My wife went out this morning to take the kids to school and the drivers side window has fallen down in the door. We are still trying to get a hold of the nearest Ford dealership to get this fixed. I have read several forums that say this is a common occurrence. Why is this not a recall?
2005 Ford 150 4X4 king ranch crew cab. At 60K miles, driver's window fell down into door. Mechanism failed. Ford dealership in Santa Fe, nm repaired for $350. They claimed they'd never seen it before but since have seen numerous complaints of this window mechanism design fault. This should be a recall by Ford.
- Arlington, TX, USA
Search CarComplaints.com for these popular complaint phrases...
I had an incident with my 2005 Ford F-150 window regulator in which the passenger side window just dropped down inside the door while the vehicle was parked in March of 2008. Because it was still under warranty, I took it back to the dealer and they replaced the window regulator. I asked the service manager what caused the window just to drop down inside the door while the vehicle was parked and he stated that they were having problems with the window regulators in the '04 and '05 F-150's. at that time I told him that I wanted the other window regulators replaced. He asked if I had any problems with the other ones and I replied that I had not yet. He said there was nothing they could do. I explained my concern being that the truck would be out of warranty in 3 months and that I wanted it to be fixed while still under warranty. He told me that if I did have a problem and it was due to faulty equipment, they would replace it. Twenty four days after my warranty expired the driver side window dropped down inside the door while driving on the road. I was not winding it up or down, it just dropped down inside the door with a loud crash. It scared the heck out of me and I almost hit the median guard rail. I pulled off the road to see what happened. I could see the top of the window through the opening and figured it was the problem with this window regulator. When I called the dealership, they stated that because the truck was out of warranty, there was nothing they could do. I explained that this is faulty equipment and they told me to take it up with Ford. I have written Ford customer service on ten different occasions and only ever received one response. They asked what I wanted done and I replied that I just wanted it replaced. It has been almost 2 months now and I have received no other responses from Ford and my window is still not fixed. I have had to drive in rain and 110 degree temperatures without a driver's side window. Window regulator problem.
Normal driving with windows up, heard loud bang and we thought someone had hit or thrown something at our pickup. Then I noticed driver side front window slowly sliding down and finally falling into door. Pickup is for all intents unsafe. Can not put up window. I see on other websites and this one that this is a very common problem, and Ford should be made to fix this with a safety recall. This happened 2 months after warranty was up with less than 15,000 miles on vehicle. Totally unacceptable.
Window regulator-early failure-Ford would do nothing. After reading many blogs-it's a real big problem. Ford is charging 350-or so to repair over and over again, many people have had 4-6 repairs on the same vehicle with 40,00 miles on them, Ford refuses to stand behind.
8/26/07 front passenger window falls. 7/19/08 front driver window falls. 1st fixed warranty. 2nd fixed $100 deductible (extended warranty). Continual recurring problem just after warranty according to internet. Approx. Ford charge $200+ and 1.5 hrs. (internet). 3 Ford mechanics say 15 min. Fix and a truck owner says 35-45 minutes in his driveway (internet). The faulty cable can't be purchased from dealer (for do-it-yourself) without buying window also (internet). This obvious defect seems to be a money maker for Ford. This is not only an aggravation and inconvenience, but also a security (safety) problem. This situation can occur while vehicle is parked and driver not in attendance. Upon returning, driver may find mugger in back, contents missing or vehicle stolen due to easy access through fallen window.
A D V E R T I S E M E N T S
- Sylmar, CA, USA