This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering is 'sticky' on left hand turns. Ford attempted to address the issue without replacing parts which helped. However, the problem has returned and is worse than before. Steering can be an problem either at speeds or when stationary. I have difficulty staying in a lane when on the highway as it jerks back from the left. Also notice sometimes when parked. The steering can take significant effort to reverse a turn. There was a technical bulletin issued by Ford for this problem. See tsb 11-8-18
Electronic steering assist malfunction/ advanced trac malfunction. Steering is failing, hard to turn. Making noises. Ford did recall these trucks for those reasons but did not include my batch number. My vehicle is exhibiting the same issues as the recall. Mine should have been recalled.
Steering locked up while driving 40 plus miles an hour on a winding road almost crashed. Had trouble getting it off the tow truck. Towed it home and messed with the fuse box still locked. Got into the truck and manually reset the steering. Started truck and was able to drive. At first thought it was the rack and pinion, but I I would not have just reset and drove as nothing was wrong. I think that it has to do with the electric motor on the actual rack. Very dangerous and very expensive part. This could have been a lawsuit for Ford if my husband would have driven off a cliff as we live in a very mountainous area. This seems to be a component issue and not a rack issue. The motor is not serviceable so I would be very interested to see the inside of the motor but it has been spot welded. This needs to be resolved and not only with the escapes, and other Ford vehicles with the similar parts for steering. Looking at the forums this is a very common thing with this truck that is being overlooked. And I believe it has to do with the cost of the repair. Ford would lose a lot of money. 1600 for the motor alone.
Service advance trac light came on and I experienced total loss of power steering as I was pulling into traffic at an intersection. It took all of my strength to prevent an accident while trying to pull off the road into a safe location.
- Petoskey, MI, USA
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Takata recall...while driving across town I noticed my truck's steering wheel acting, very different. While arriving at a stop light, at a busy intersection I noticed my steering wheel stiffen and loosen repeatedly until finally it became very difficult to steer. I had to use all of my strength to move the steering wheel from left to right. The slightest turn became impossible to make. It was not until after my wheel stiffened that my truck's dashboard displayed a message that said (service power steering now). The most dangerous part of this was that all of my children were with me. Had my teen daughter chosen to borrow my truck for an errand, in a different city earlier that day, she might have either been stranded on the side of the road or she would have gotten into a fatal car crash traveling 60 mph on the expressway. My truck did not notify my of any problems until it 2-3 minutes after it happened. We had to cancel our plans and drive to a nearby family member's house. Which wasn't my prior destination. I had to really use all my strength to make turns or to simply move 2 inches to avoid oncoming traffic. Especially as I turn into intersections. I'd like to know why isn't there a recall on this issue" I've looked up this issue and there's different forums with plenty of issues like mine. Some with very low miles and mid miles like mine. I've called Ford and they didn't help at all. Are they waiting for a traffic injuries or deaths, how many do they need for there to be for a recall" the cost of this issue to be replaced could run from $1500 to $1800 more or less.
Power steering is " hitchy " and does not return to center after a turn, this requires constant steering effort to stay within ones lane. This happens while driving it is quite unnerving.the vehicle has 52221 miles on it.
The truck when making a turn to the left sticks when trying to return wheel to stright. In a normal turn when you finish the turn you can let the wheel slide thru your hands and it will strighten by it self. The first time it happened I ended up in the other lane. I've been checking on line and have found out this is a common problem with the epas gear for this year truck. Ford should order a recall to fix this common problem. This isn't a wear and tear item this is a faulty design.
My 2011 Ford F-150 ecoboost steering is sticking pretty bad when I make a left turn. It varies between a gradual left turn to a sharp 90 degree turn, but I always have to "pull" it back to the right to straighten the vehicle out. It seems very scary when you meet a semi and the steering sticks and I'm afraid of over correcting the vehicle. I had a close call the other morning so I parked it to avoid any future mishaps.
Started with an 'advance trac' service indicator warning at first while turning or backing up. Then while in reverse, a parking assist service indicator warning appeared on display. These warnings did not last long and was not appearing every start up. The warning itself did not prepare me for a steering lock up either. From what I understand this is the first year Ford made all electric power steering, which is havoc and could've been an easier fix if a consumer could've just added fluid. A week later while turning into driveway, the steering totally locked up making it almost impossible to turn the wheel. Luckily there were no vehicles on side of us to collide with. Since there are no recalls on this yet and many complaints on same subject, this will be a costly expense for us as Ford tries to see if this all electric power steering will work or not. We should be not guinea pigs for this experiment and Ford should have tested and vetted thoroughly before put on market. We've just hit 100K miles when this happened.
My vehicle along with thousands of others are driving our roads with faulty steering. The steering wheel literally gets stuck & you almost kill people. Ford knows this & has recalled some models because of it, but not all models were recalled due to costs. They wont do anything though because the cost is too high to fix. I had to pay 1900 for an entire new steering system in my truck. On a side note, Ford dealers will inspect & pass your state inspections with this steering problem. "steering is not an inspection item from the state"
2011 Ford F150 steering starts to bind as if power steering loss at 10-11 O'clock position. Took it to sunrise Ford in North hollywood ca. Diagnosed as a power steering gear fault.
While driving the steering wheel gets stuck and locks up. I have to then slow down or stop in the middle of the road and turn the steering wheel to the opposite direction. This has happened many times, and it doesn't matter if I'm on a country road, city street or interstate while driving. I have told the dealership several times about this problem since I purchased the truck in May 2017. It continues to be an issue. I am afraid I'm going to get rear ended or hit another vehicle when this problem occurs.it doesn't matter what speed I am traveling either.
The contact owns a 2011 Ford F-150. The contact stated that the power steering seized while driving approximately 40 mph. An unknown dealer diagnosed that the power steering failed. The manufacturer stated that they would not repair the vehicle since there was no current recall. The vehicle was not repaired. The failure mileage was 83,000.
Power steering intermittently locks up and or doesn't work without any warning signals on the vehicle. The vehicle has 66,000 miles on it and can't be driven due to the danger associated.
The contact owns a 2011 Ford F-150. While driving approximately 70 mph, the steering seized and the "power steering fault" warning message appeared. The contact coasted to the shoulder and turned off the vehicle. When the vehicle was restarted, it operated normally. The dealer (metro Ford, 9000 nw 7th avenue, miami, Florida 33150) was contacted by phone. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.
A D V E R T I S E M E N T S
- San Marcos, CA, USA