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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
46,845 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford F-150 steering problems

steering problem

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2011 Ford F-150 Owner Comments (Page 7 of 8)

« Read the previous 20 complaints

problem #35

Sep 172013

F-150

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford F-150. The contact stated that while making a turn at approximately 10 mph, the power steering suddenly failed. The vehicle was shut down and restarted but to no avail. The vehicle was able to be driven to the contact's residence by applying excessive force to the steering wheel. The vehicle was taken to the dealer where it was found that the electric power steering motor and the rack & pinion system needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 50,000.

- New Braunfels, TX, USA

problem #34

Jul 272013

F-150

  • 54,000 miles
The contact owns a 2011 Ford F-150. The contact was driving 50 mph and attempting a left turn when the steering wheel seized. The contact had to pull the steering wheel back into its normal position. The vehicle was inspected by a local dealer but was not repaired. The manufacturer was notified of the incident and offered to pay a percentage of the repair cost to have it repaired. The approximate failure mileage was 54000. The VIN was unavailable.

- Union, MO, USA

problem #33

Apr 152013

F-150 6-cyl

  • 39,800 miles
Electronic power assisted steering (epas) on 2011 Ford F150 ecoboost shims/knocks/vibrates at speeds up to highway speeds (55 mph). Not sure if it is safe or not? but steering is a major component of a vehicle. I did not feel totally safe as Ford has had some issues with past vehicles that possible prone to accidents that involved steering. It only occurs at temps above 75 F. took vehicle in couple times, but could not duplicate the issue. Only when temps rose above 75F and technician was able to experience the issue. Local dealer stated it was struts, but after several visits to the F-150 blog site, the issue was described as the epas rack that cannot keep up with the computer changes while temps above approx 75F. The replacement part #dl3Z3504be gear assembly epas (this is the 4th version of this component Ford has used in their F150S) was replaced 17 June 13. Ford covered only $400 of the $1500 total repair. From my research on the internet, there seems to be a issue with 2011 Ford F-150 ecoboost epas. I did not find and tsb or safety bulletins as of today.

- Ft Walton Beach, FL, USA

problem #32

Jan 062012

F-150 6-cyl

  • 2,600 miles

A D V E R T I S E M E N T S

Knocking felt in the steering wheel. Gets worse as outside temps get above 80 degrees.

- San Ramon , CA, USA

problem #31

May 012013

F-150 8-cyl

  • 9,000 miles
While driving the truck the steering wheel begins to knock, clunk and vibrate badly, to a point it becomes hard to hold onto the wheel as the sensation is overly disturbing to your hands. It feels like something is loose in the steering system and it continues to get worse. Heat is a major component. The hotter it is outside, the worse the knocking gets, to a point some play can be felt in the steering. On a 90 degree day it is easily reproduced, and is starting to even make a knocking sound. This is a dangerous issue as it causes the wheel to vibrate out of ones hands, or causes a persons hands to get tired or compensating for the play and knocking and need to let go of the wheel. Dealerships want to say we have not adjusted to the new electronic steering but that is absurd. We have several vehicles with electronic power steering, including a newer F150, and it does not do this at all. This 2011 F150 has had more issues than any new vehicle ever should, but this problem needs to be recalled. When google searching the issue, F!50 steering popping knocking, thousands of complaints can be found regarding this exact issue. Ford is getting away with too many issues on their 2011 and newer vehicles, it is time to make them stand by their product.

- Powell, OH, USA

problem #30

Jul 272012

F-150 6-cyl

  • 6,000 miles
When driving at lower speeds, there is a knocking/ popping feeling that is felt through the steering wheel. This is being generated from the front end of the vehicle and makes the truck feel like the wheels are going to fall off. This seems like it is a safety issue which Ford needs to address.

- Kirkland, WA, USA

problem #29

Sep 242012

F-150 6-cyl

  • 11,000 miles

A D V E R T I S E M E N T S

Two issues here. First issue. When making turns there is a clunk sound from the front of the vehicle after the turn as the steering wheel is returned to forward position. Happens intermittent. Cannot feel the clunk in the wheel, but the sound is like metal on metal. Second issue: Rear suspension clunks and squeaks a lot. (like it is 20+ years old.) standing on the bumper or pushing sideways on the fender makes the rear-end squeak. I took it to Ford for repair and they stated there was a technote that told them to 'lube' the rear leaf springs. For a few months it made the sound go away, but made the backend feel loose or like it was sliding sideways on corners. At this same visit the engine performance changed noticeably. Acceleration was smoother and did not hesitate as much. (they say they did nothing that would cause this change.) I'm not sure I am getting true answers from the service advisor. Now six months later all the sounds and clunking sounds are back. I feel like it was not designed safe enough for the load rating they gave it or something. I want to make sure it is safe and not going to just end up physically broken somewhere on the road because they want to lube it every six months.

- Nampa, ID, USA

problem #28

Jan 052013

F-150

  • 45,000 miles
The contact owns a 2011 Ford F-150. The contact stated that while driving 65 mph, the vehicle drifted from one lane to another. The contact was unable to control the steering wheel. The vehicle was taken to a dealer for a diagnostic testing but the dealer was unable to determine the cause of the failure. One of the technicians advised that the steering system computer required updating. The vehicle was taken to several other independent mechanics, all of which advised the contact that there was not a steering computer in the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 45,000. The current mileage was 50,000.

- Woodland Park, CO, USA

problem #27

Feb 162013

F-150 8-cyl

  • 70,000 miles
Occasionally when steering the truck to the left, the steering will feel like it is sticking. It becomes hard to turn to the left and when the turn is complete, the vehicle will not return to center. On one occasion when I first started the truck and began to back out of a parking place, I could not turn the steering wheel to the left at all. I shut the truck off then restarted and the same thing. On the second time I shut the truck off then restarted, I could turn the wheel normally. There seems to be a problem with the power steering or some mechanism of the steering.

- Huntsville, AL, USA

problem #26

Jan 172012

F-150 6-cyl

  • 11,233 miles
There is a popping and jolting mechanical feel from the steering wheel and front end of the truck. It feels like the front end or steering shaft is literally about to come apart. The problem happens at normal speeds at any speed on straight roads that are paved normally without defect. The problem seems to be worse the higher the temperature is outside. It feels like the whole front end of the truck is loose. I thought the tire was loose - it wasn't.

- Virginia Beach, VA, USA

problem #25

Jun 012012

F-150 6-cyl

  • 15,166 miles

A D V E R T I S E M E N T S

I have a 2011 Ford F-150 4X4 ecoboost and have had one steering rack replaced already. It was replaced due to popping in the steering as well as bump steer and wandering. The initial replacement was 6-1-12 and as of this post (1-26-13) and roughly 12K more miles, it is starting to have the same concerns that required the initial replacement. In addition, the front suspension in general seems loose and the left side squeaks over bumps and seems weaker in the spring than the passenger side.

- Olathe, KS, USA

problem #24

Oct 012012

F-150

  • 15,000 miles
When you are going over bumps there is rattles amd clunks in the steering and the steering is loose.this happens at all speeds and it feels like the whole front end of the truck is loose. Thanks

- Nederland, TX, USA

problem #23

Jul 052012

F-150 8-cyl

  • 8,000 miles
There is a very bad rattle coming thru the steering. Seems to be an issue with the epas.

- Wooster, OH, USA

problem #22

Nov 092011

F-150 8-cyl

  • 4,000 miles
Steering has a loose feeling. It feels like the truck is going to fall apart and the wheels are loose. Ford knows about the problem, but hasn't fixed it. My truck is on it's 3rd steering gear and all of which had this problem. The feeling can be felt at low speeds (5-10mph) to high way speeds (55-70mph).

- Issaquah , WA, USA

problem #21

Sep 072012

F-150 4WD 8-cyl

  • 22,000 miles
I own a 2011 F-150, 5.0, crew cab, 4X4. I started noticing a popping or clinking noise coming from the steering column. The noise has been getting worst and is very annoying as well. I notice at lower speeds when driving down our gravel road. I typed this issue in as well on the F-150 forum and there are numerous post with same issue! many are saying it has to deal with electric power assist steering. I will be taking it into the dealer, to hopefully get this issue resolved. I just hope that Ford will step up and fix this issue.

- Howell, MI, USA

problem #20

Sep 102012

F-150

  • 21,000 miles
The contact owns a 2011 Ford F-150. The contact stated that the vehicle was unable to be aligned. As a result, the tires were wearing prematurely. The vehicle was taken to the dealer who stated that the camber pole was malfunctioning. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 21,000 and the current mileage was 22,000.

- Pembroke Pines, FL, USA

problem #19

May 012012

F-150 6-cyl

  • 3,000 miles
There is a popping and jolting mechanical feel from the steering wheel and front end of the truck. It feels like the front end or steering shaft is literally about to come apart. The problem happens at normal speeds at any speed on straight roads that are paved normally without defect. The problem seems to be worse the higher the temperature is outside. It began at around 3K miles and has steadily grown worse unless the temperature is below 80 degrees. The steering begins to feel loose and unsteady at any speed. At its worst you can hear the popping from the steering column. The longer the vehicle operates the more pronounced the sensation coming through the steering wheel. I feel at any moment that the steering may just completely fail.

- Broadlands, VA, USA

problem #18

Feb 152012

F-150 6-cyl

  • 10,000 miles
I bought a brand new Ford F 150 in August of 2011. I have been experiencing banging in the steering wheel as well as an audible note at low speeds and high speeds. Always when the truck is coasting straight without any input in the steering. I have gotten no where with the purchase dealer....apple Ford in columbia md. I am taking it to a different dealer with hopes that they will give a [xxx] and try and get to the bottom of it. I believe that this is becoming a safety issue!!!! my wife refuses to drive the vehicle with my children.......it is that bad. What, if anything, is being done about this problem" hopefully someone will not lose their life in order for Ford to acknowledge that there is a problem. I would trade the truck today if I could take, on the chin, the $10000+ loss on a new vehicle. Lastly why does this have to be a problem at all".....[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sykesville, MD, USA

problem #17

Mar 152012

F-150 4WD 6-cyl

  • miles
Cpsc#I270250A. 2011 Ford F-150 ecoboost. Consumer stated his truck has been popping and clucking in the steering. He also has taken it to the dealership on several occasions. The dealer informed the consumer the noise was a normal characteristic for the epas rack and they refused to address the issue. The consumer stated the steering felt loose when the popping occurred.

- Brandon, MS, USA

problem #16

May 012012

F-150 6-cyl

  • 8,000 miles
There is a knocking, popping, loose feeling in the steering wheel. My truck is on it's 2nd steering rack and it feels worst than the original one after 3500 miles on it. The dealer does'nt know what to do because there is'nt a fix. I do know that this issue is related to the heat, the hotter it is outside and the longer you drive the more noticeable it is. I know that a $45,000 truck should'nt feel like this when it only has 14,000 miles on it. I have called Ford customer care and they do nothing and now my dealer is ignoring me. I love my truck, but I wish Ford would take care of their customers and this problem.

- Shawnee, KS, USA

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