This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Having trouble to shift to 1st gear and theres time that I have to turn off the traction control off cuase it won't go to 1st gear that happens when I stop been havin that trouble with thise 2 things my truck barely has 25,300 miles on it hope you can help
I was driving on the freeway going 60 miles an hour and my transmission went from 6th gear to 1st gear locking up my wheels and I skidded and almost lost control
As I was driving my truck went crazy on my dash every electronic reading was wack out of commission speed went to zero on my odometer and from six speed to 1 my truck would not run any faster but my RPM guage was sky high until I realized I had to put my truck in neutral to pull over to turn off my truck.
The contact owns a 2012 Ford F-150 the contact stated while driving approximately 60 to 80 mph, the vehicle downshifted to first gear. The contact stated that the failure occurred on numerous occasions. The check engine warning light illuminated and the instrument panel darkened during the failure. The contact moved onto the road shoulder, shifted into neutral, turned off the vehicle and opened the door to reset the computer. The contact then unlocked the door, restarted the vehicle and the vehicle resumed normal operation. The contact performed a self diagnostic test on the vehicle and retrieved dtc codes: P0722, P1500, T0720 which confirmed a loss of communication between the speed sensor within the transmission. The vehicle was taken to don rich Ford company Inc (221 E montgomery St, villa rica, ga 30180, (770) 459-5132) to be diagnosed. The dealer declined to re-flash the computer as requested by the contact. The manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 139,000.
While driving, either going 25 mph in a housing development or 75 mph on the interstate, the truck will sometimes shift gears, throw a wrench light, and the speedometer will read 0. there has been a recall for an issue similar to this for trucks between 2011 and 2013. Trucks not covered under this recall were given a feild service action for extended warranty. They know this is an issue to more vehicles than what they recalled. Owners were not notified of this field service action. Not only that, but this is very dangerous while going 75 mph on the interstate. This causes the truck to down shift, slow down, and you must pull over for safety on the interstate. A code will pop up as P0720 or P0721. Ford should be doing more since they know it is an issue, or they would not have extended the warranty. This is happening to many F-150 vehicles built in those date ranges.
- Coolidge, AZ, USA
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When driving at a normal highway speed of anywhere between 50 to 75 mph the transmission will down shift to 1st gear. Does not suddenly slow down because the gear returns to 5 or 6th gear immediately. I have had a Ford dealership address the issue by reprogramming the control module on the transmission but I am still experiencing this problem. I believe it to be a high safety risk. The occurrence happens intermittently. So there is no specific date available.
I am experiencing erratic shifting and my transmission on multiple occasions has shifted from 5th gear down to first gear while traveling high rates of speed resulting in my wheels locking up.
The speed reduced from 50 to 20 and then suddenly stop. The speedometer went to 0 after taking it to do the recall for sudden transmission downshift. Before that it wasn't doing it. Ford does not want to fix it because it's over 150,000 miles, but I just knew about this past recall.
The contact owns a 2012 Ford F-150. The contact stated while driving 30 mph approaching an intersection, the vehicle jerked and loss motive power without warning. The contact restarted the vehicle however, the vehicle failed to resume normal operation. The failure recurred intermittently. The dealer bob thomas Ford Inc (2215 dixwell ave, hamden, ct 06514) was contacted and informed of the failure. The contact was informed that there were no recalls on the vehicle. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The contact referenced NHTSA campaign number: 19V075000 (power train) as a possible solution however, the VIN was not included. The failure mileage was approximately 190,000.
I was backing out of my driveway when as soon as I got out my truck suddenly locked up and then the engine light came on with the service light and also the wrench light and as I was driving my speedometer wouldn't go past 0 but would still accelerate. This was happening while driving down the road going about 15mph.
Multiple times while in motion 45mph + (spontaneously), orange wrench comes up on my dash, speedometer drops to zero, engine power is cut to almost nothing, and a few times at higher speeds 60mph +, the wheels lock due to transmission downshifting out of nowhere. This has happened on the loop, city streets, highways, it's random. I can only limp my way to a safe spot to pull over, turn engine off then back on and everything generally starts working again. Last night on a city road doing about 55mph it locked up again but refused to drop out of 5th gear though I was at a dead stop. Even turning the key of and on would not re set it. It finally got to 1st after messing with it and I got it home, hooked it to my obd2 reader and it is throwing a P0720 output speed shaft sensor malfunction code and my check engine light will not go off. I have attached a picture of the code it is now showing, and date of malfunction is most recent.
My truck was 10,000 miles out of its extended warranty when on cold start up the engine would rattle on startup. I took it to the Ford dealer in my area and was told the timing chain and cam phasers would need to be replaced. The dealer had my truck for 2 months. With parts on back order. With the transmission service I had done the total bill was $3,085.51. The truck was regularly serviced every 5,000 miles by a Ford dealer. The cause of the problem was not lack of maintenance it was an engineering flaw from the manufacturer. Due to this I feel like I shouldn't be financially responsible.
The wrench symbol comes on and the digital instrument screen goes blank and the transmission either gets stuck in 5th gear or will start off in 3rd and only shift through 5th gear. You can turn the truck off and restart it and most of the time it will reset and start off in first and the screen will return to normal. Unusually when this occurs when starting to drive again it will not shift out of first gear and at this time you have to disconnect the battery and reconnect after 15 seconds to regain mobility. I have replaced the PCM to no avail. The new PCM is registering a code now for the output shaft speed sensor which has had a recall in other 2011-12 F150 models. Through research and conversations on Ford truck forum's I have learned a lot of other people are having the same issue.
Transmission lead frame failing and suddenly down shifting into first gear only at speeds greater than 50mph. I have had the truck taken to don rich Ford for service twice now and they still have not reprogrammed the computer. I also contacted Ford a few times and I am told the mileage coverage is out now. This happened prior to the mileage going over the 150,000 and now I'm around 191,000 and can not get a huge safety concern addressed that was having the issues prior. They stated no codes present but it is an intermittent issue and has happened 4 different occasions. Each time I was very close to hitting other vehicles and or guard rails. I don't know how else to get Ford to address this known issue instead of avoiding it.
The contact called on behalf of his son who owns a 2012 Ford F-150. The contact stated that while his son was driving at an undisclosed speed, the vehicle independently downshifted. The contact stated that the vehicle safety monitor indicated that the transmission experienced a failure. A pto code was displayed. Additionally, the check engine warning light was illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact stated that the code for engine cooling was displayed. There was also an issue with the electrical system with several lights and also with the braked and traction control system. The manufacturer was not made are of the failure. The failure mileage was approximately 125,000.
The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the vehicle down shift to 1st gear with the air bags and power train warning lights illuminated. The contact veered to the shoulder of the roadway where he turned the vehicle off and back on which resumed back to normal. The vehicle was taken to the dealer todd judy Ford (East 7891 maccorkle ave, charleston, wv 25304) where it was diagnosed that the power train failed and needed to be replaced. The vehicle was not repaired. The failure recurred intermittently. The manufacturer was made aware of the failure however, informed the contact that no recall was subjected to the VIN. The failure mileage was approximately 110,000. VIN was not available.
My truck was part of Ford's recall for the lead frame speed sensor. This is where the truck will down shift into first gear without warning. I got the PCM reprogrammed - which they considered a safety recall since it was supposed to keep the truck from downshifting if it lost the transmission speed reading. The warranty extension to replace parts was not considered a safety recall, but a customer satisfaction warranty extension - because the reprogram was supposedly going to cover the truly unsafe aspect by preventing a downshift. But that obviously didn't fix the issue. I think the parts replacement should have been a safety recall too (not subject to warranty limits). I had to replace the part because the warranty extension was only for 150,000 miles, my truck had 178,000 at the time of the failure. This repair cost me over 1200 dollars. They do a safety recall to reprogram, correctly say it's a safety issue. Then they come out and say oh, it works better if we replace the parts, but somehow get away with saying that not a safety issue, just offer a longer warranty?
A D V E R T I S E M E N T S
- Waverly, MO, USA